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Hi! I need your help to remove all of these spyware pop-ups! they are driving me crazy! Any help is much appreciated, I have included a HJT log. Thanks.

Logfile of HijackThis v1.98.2
Scan saved at 11:23:14, on 19/09/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\WINDOWS\System32\gcxjwr.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Pics, setup\Freeserve\freeserveconnectionkit\atdialler1.exe
C:\Program Files\Sony Handheld\HOTSYNC.EXE
C:\Program Files\Sony Handheld\USBSwt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\New Folder\HijackThis.exe
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Firepad FireConverter - {6427806D-3820-11D5-9939-00B0D0522EB5} - C:\Program Files\Sony Handheld\FireConverterBrowserHelperObject.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [WinDVR SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [lljappyfnw] C:\WINDOWS\System32\gcxjwr.exe
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: SonyPDA USB Switcher.lnk = C:\Program Files\Sony Handheld\USBSwt.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\Pics, setup\Freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O8 - Extra context menu item: Convert for CLIE - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Liatro SWF Decoder Catch - C:\Program Files\Liatro\Liatro SWF Decoder 4.5\swfcatch.htm
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0859993F-C56C-4FB7-B13B-2BA2EBA76E7B}: NameServer = 195.92.195.94 195.92.195.95
O17 - HKLM\System\CS1\Services\Tcpip\..\{0859993F-C56C-4FB7-B13B-2BA2EBA76E7B}: NameServer = 195.92.195.94 195.92.195.95
hello cotti,

i would uninstall spyware doctor and stick with these for crapware detection:

Ad-aware
Pest Patrol
Spybot Search & Destroy
Webroot Spy Sweeper

also look in add/remove programs and uninstall Mybar or Mywebsearch if present

ok– Have Hijack This fix all of the following by placing a check in the appropriate boxes and hitting fix checked. Make sure all browsers and all Windows Explorer windows are closed before fixing.

R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)

O4 - HKLM\..\Run: [lljappyfnw] C:\WINDOWS\System32\gcxjwr.exe

O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS

now try to find >gcxjwr.exe< in the C:\WINDOWS\System32 dir and delete only gcxjwr.exe

after post a new HJT log………….
Thanks very much for your help!

I have added a new log file as requested.

Logfile of HijackThis v1.98.2
Scan saved at 16:05:12, on 19/09/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
C:\Pics, setup\Freeserve\freeserveconnectionkit\atdialler1.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\New Folder\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.wanadoo.co.uk/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Firepad FireConverter - {6427806D-3820-11D5-9939-00B0D0522EB5} - C:\Program Files\Sony Handheld\FireConverterBrowserHelperObject.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "c:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [WinDVR SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Sony Handheld\HOTSYNC.EXE
O4 - Startup: SonyPDA USB Switcher.lnk = C:\Program Files\Sony Handheld\USBSwt.exe
O4 - Global Startup: DataViz Inc Messenger.lnk = C:\Program Files\Common Files\DataViz\DvzIncMsgr.exe
O4 - Global Startup: Freeserve Connection Kit.lnk = C:\Pics, setup\Freeserve\freeserveconnectionkit\atdialler1.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Convert for CLIE - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Convert for CLIÉ - C:\Program Files\Sony\Image Converter\menu.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Liatro SWF Decoder Catch - C:\Program Files\Liatro\Liatro SWF Decoder 4.5\swfcatch.htm
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0859993F-C56C-4FB7-B13B-2BA2EBA76E7B}: NameServer = 195.92.195.95 195.92.195.94
O17 - HKLM\System\CS1\Services\Tcpip\..\{0859993F-C56C-4FB7-B13B-2BA2EBA76E7B}: NameServer = 195.92.195.95 195.92.195.94
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