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Spyware / Malware / Virus Removal

Browser Slow, Pc Locking Up, Problem With Email

10 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Post #16
How to use Lavasoft's VX2 Cleaner plug-in

- Close Ad-Aware 6 build 181 and Ad-Watch (if running)
- Download the free VX2 Cleaner at http://updates.ls-servers.com/plvx2cleaner.exe
- Install the VX2 Cleaner
- Start Ad-Aware 6 build 181
- Go to "Plug-ins"
- Select the VX2 Cleaner plug-in and click "Run Plugin"
- If your computer isn't infected, click "Close".


If your computer is infected

- Select "Clean system"
- Reboot your computer
- Scan your computer with Ad-Aware
- Remove any VX2 objects detected
- Reboot your computer again
- Run a second scan to make sure the files have been removed from your computer

More information on VX2 can be found in the TAC database at http://www.lavasoftnews.com/ms/display_main.php?tac=VX2

Download Lavasoft's VX2 Cleaner plug-in at http://updates.ls-servers.com/plvx2cleaner.exe
Post #17
Wow! My system is clean! Computer is running as quickly and smooth as day 1. I really appreciate your help. You devoted a lot of time and energy to solving my problem! Thank you!!! :wavey:
Post #18

Wow! My system is clean! Computer is running as quickly and smooth as day 1. I really appreciate your help. You devoted a lot of time and energy to solving my problem! Thank you!!! :wavey:

Post another log please ;) just want to make sure.
Post #19
Here is my latest log. Both Ad-Aware and Spybot S & D came up clean this morning.

Logfile of HijackThis v1.98.2
Scan saved at 10:49:42 AM, on 8/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\System32\WLANSTA.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Trustix\Trustix Personal Firewall\TPFWall.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\RRIM\aim.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\fxssvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Karen Kim\My Documents\HiJack2\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: A2NPopUpKiller Class - {8A321C7D-9CED-45A8-870D-DAE843A45FD0} - C:\Program Files\Trustix\Trustix Personal Firewall\PopUpKiller.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TPFWall] C:\Program Files\Trustix\Trustix Personal Firewall\TPFWall.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\RRIM\aim.exe -cnetwait.odl
O4 - Startup: RoadRunner Setup Wizard.lnk = C:\Program Files\Internet\SetupWd.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Dictionary - http://www.ezreference.com/_/ie-com-p3.htm
O8 - Extra context menu item: &Encyclopedia - http://www.ezreference.com/_/ie-com-e-p3.htm
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\RRIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner…mbs/install.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.aimphuck.com/Imbum_bw.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?322
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab

:D
Post #20
Close all Browser and Program Windows and have HijackThis fix the following by checking the box beside each and then clicking on Fix checked.

O16 - DPF: {DDFFA75A-E81D-4454-89FC-B9FD0631E726} - http://www.aimphuck.com/Imbum_bw.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildApp.cab


The following activeX controls will reinstall when(and if) you revisit that website, UNLESS you know they are from a safe source, check to remove.

O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212…meInstaller.exe
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {AB29A544-D6B4-4E36-A1F8-D3E34FC7B00A} (WTHoster Class) - http://install.wildtangent.com/bgn/partner…mbs/install.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - https://rr.esecurecare.net/rnt/rnl/java/RntX.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?322
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab




Reboot and post another log.
Post #21
Hi! I deleted the items you suggested. I ran Ad-Aware and it picked up one low level tracking cookie. I ran s & D and it came up clean. Here is the latest log. Many thanks as usual!

Logfile of HijackThis v1.98.2
Scan saved at 8:42:21 PM, on 8/30/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TFNF5.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\System32\WLANSTA.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Trustix\Trustix Personal Firewall\TPFWall.exe
C:\WINDOWS\System32\hphmon04.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\RRIM\aim.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\HPHipm11.exe
C:\Documents and Settings\Karen Kim\My Documents\HiJack2\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.roadrunner.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshiba.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: A2NPopUpKiller Class - {8A321C7D-9CED-45A8-870D-DAE843A45FD0} - C:\Program Files\Trustix\Trustix Personal Firewall\PopUpKiller.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TouchED] C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
O4 - HKLM\..\Run: [NAV Agent] c:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [WLANSTA.EXE] WLANSTA.EXE START
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [TPFWall] C:\Program Files\Trustix\Trustix Personal Firewall\TPFWall.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\RRIM\aim.exe -cnetwait.odl
O4 - Startup: RoadRunner Setup Wizard.lnk = C:\Program Files\Internet\SetupWd.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Dictionary - http://www.ezreference.com/_/ie-com-p3.htm
O8 - Extra context menu item: &Encyclopedia - http://www.ezreference.com/_/ie-com-e-p3.htm
O9 - Extra button: Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\RRIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O10 - Unknown file in Winsock LSP: c:\program files\trustix\trustix personal firewall\netdog.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
Post #24
Please do all the steps in the order they are listed.

Reboot in safe mode.

Uninstall Trustix from control panel >> add remove program if listed there

Reboot

Download LSPfix here: http://www.cexx.org/lspfix.htm

Start the program and then check the I know what I'm doing box.

Move all instances of netdog.dll (and nothing else), to the Remove pane.
Click the Finish Button and reboot.

Find and delete the file c:\windows\system\ netdog.dll

After that Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Reboot and Install This firewall.ZoneAlarm FREE


If you lose your internet connection go back to system restore. and move back to the restore point you just made.
Post #25
I tried to uninstall Trustix in safe mode and got the following error message: Error 1719 The Windows Installer Service could not be accessed. This can occur if you are running windows in safe mode or if the Windows Installer is not correctly installed. I then tried to uninstall Trustix in the normal mode. When I clicked change/remove, nothing happened. Should I proceed to lspfix?
Post #27
I encountered a few problems! I tried to delete the folder in safe mode. It would not let me delete the folder (access denied for removing netdog.dll). So, I removed each piece individually. Ran lspfix. Rebooted. When I went to the step to delete windows/system/netdog.dll, it was not there (should I have changed my settings to view hidden folders??) In a nutshell, I lost internet connection again so I had to go back to the restore point I created earlier (thank you, thank you, thank you for having me create this restore point!!)
Post #28

In a nutshell, I lost internet connection again so I had to go back to the restore point I created earlier (thank you, thank you, thank you for having me create this restore point!!)


Just didn't want to have to do all that over.

Now back to the experts. Hope to have a reply tomarrow.

Hate asking for help :rofl:
Post #29

Hate asking for help  :rofl:

Glad I did [external image: Posted Image]Guess I'm going blind.

After I got my head out of the sand.
And did some more reading on "Trustix"
It doesn't appear to be bad at all. [external image: Posted Image]

Sorry about all the trouble.

Other than the 010's that you should keep, your log looks fine.


Please read through the ideas and free software listed below that will help to keep your computer clean.

SpywareBlaster will prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.

IE-SPYAD puts over 4000 known 'bad' sites into your IE restricted zone so that they cannot install malware on your PC.

Google toolbar has a very good built in popup blocker with a nice search bar. To provide privacy, select disable advanced features when installing.

Check your system for latest virus definitions with an online virus scan.
TrendMicro HouseCall
eTrust AntiVirus Web Scanner
Panda ActiveScan

Check your system for latest trojan definitions with an Online trojan scan

And also see this link for additional security information.
So how did I get infected in the first place?

Please consider using Firefox
http://texturizer.net/firefox/index.html
Post #30
Thank you for researching Trustix firewall and no trouble at all. I did email tech support for uninstallation information as I have the Trustix licensing screen (jumbled and retaining pieces of my last web page viewed) stuck in the middle of my desktop. Not a big deal, but annoying to look at. So hopefully, they can help me uninstall it completely. I am so excited everytime I run ad-aware and spybot s&d and it comes up clean!! Thank you again for all of your help. :D

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