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I Need Help,please

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#1 katlady


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Posted 19 August 2004 - 11:10 AM

Hi,i've gotten lots of great help here before,so i thought i'd return with my new problems.I've had all kinds of weird stuff going on from the abpout:blank coming up again to this weird log of some sorts that got saved to my desktop.I turned on my pc today and noticed something on my desktop that i didn't put there,this is it. An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x6D312033 Function=[Unknown.] Library=C:\Program Files\Java\j2re1.4.2\bin\jpiexp32.dll NOTE: We are unable to locate the function name symbol for the error just occurred. Please refer to release documentation for possible reason and solutions. Current Java thread: at sun.plugin.services.WPlatformService.waitEvent(Native Method) at sun.plugin.viewer.frame.IExplorerEmbeddedFrame.destroy(Unknown Source) Dynamic libraries: 0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE 0x77F50000 - 0x77FF7000 C:\WINDOWS\System32\ntdll.dll 0x77E60000 - 0x77F46000 C:\WINDOWS\system32\kernel32.dll 0x77C10000 - 0x77C63000 C:\WINDOWS\system32\msvcrt.dll 0x77D40000 - 0x77DCC000 C:\WINDOWS\system32\USER32.dll 0x7E090000 - 0x7E0D1000 C:\WINDOWS\system32\GDI32.dll 0x77DD0000 - 0x77E5D000 C:\WINDOWS\system32\ADVAPI32.dll 0x78000000 - 0x78087000 C:\WINDOWS\system32\RPCRT4.dll 0x70A70000 - 0x70AD5000 C:\WINDOWS\system32\SHLWAPI.dll 0x71700000 - 0x71849000 C:\WINDOWS\System32\SHDOCVW.dll 0x71950000 - 0x71A34000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 0x773D0000 - 0x77BC2000 C:\WINDOWS\system32\SHELL32.dll 0x77340000 - 0x773CB000 C:\WINDOWS\system32\comctl32.dll 0x771B0000 - 0x772D4000 C:\WINDOWS\system32\ole32.dll 0x71500000 - 0x715FD000 C:\WINDOWS\System32\BROWSEUI.dll 0x72430000 - 0x72442000 C:\WINDOWS\System32\browselc.dll 0x75F40000 - 0x75F5F000 C:\WINDOWS\system32\appHelp.dll 0x7C890000 - 0x7C911000 C:\WINDOWS\System32\CLBCATQ.DLL 0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll 0x77050000 - 0x77115000 C:\WINDOWS\System32\COMRes.dll 0x77C00000 - 0x77C07000 C:\WINDOWS\system32\VERSION.dll 0x5AD70000 - 0x5ADA4000 C:\WINDOWS\System32\UxTheme.dll 0x63000000 - 0x63096000 C:\WINDOWS\system32\WININET.dll 0x762C0000 - 0x76348000 C:\WINDOWS\system32\CRYPT32.dll 0x762A0000 - 0x762B0000 C:\WINDOWS\system32\MSASN1.dll 0x76F90000 - 0x76FA0000 C:\WINDOWS\System32\Secur32.dll 0x76670000 - 0x76757000 C:\WINDOWS\System32\SETUPAPI.dll 0x68000000 - 0x6804D000 C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll 0x71AD0000 - 0x71AD8000 C:\WINDOWS\System32\WSOCK32.dll 0x71AB0000 - 0x71AC4000 C:\WINDOWS\System32\WS2_32.dll 0x71AA0000 - 0x71AA8000 C:\WINDOWS\System32\WS2HELP.dll 0x76B40000 - 0x76B6C000 C:\WINDOWS\System32\WINMM.dll 0x75E90000 - 0x75F37000 C:\WINDOWS\System32\SXS.DLL 0x10000000 - 0x1000C000 C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll 0x01C10000 - 0x01C21000 C:\Program Files\Panicware\Pop-Up Stopper Pro\CCHelper.dll 0x01C40000 - 0x01C68000 C:\Program Files\IncrediBar\bin\IBBHO.dll 0x763B0000 - 0x763F5000 C:\WINDOWS\system32\comdlg32.dll 0x01CC0000 - 0x01CEB000 C:\Program Files\IncrediBar\bin\IBUpdate.dll 0x01F50000 - 0x01F7C000 C:\Program Files\IncrediBar\bin\IBHttp.dll 0x020E0000 - 0x022E1000 C:\WINDOWS\System32\msi.dll 0x02300000 - 0x02325000 C:\Program Files\IncrediBar\bin\IBSkin.dll 0x708F0000 - 0x70903000 C:\WINDOWS\System32\asycfilt.dll 0x02910000 - 0x029D6000 C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll 0x76390000 - 0x763AC000 C:\WINDOWS\System32\imm32.dll 0x5EDD0000 - 0x5EDEA000 C:\WINDOWS\System32\olepro32.dll 0x02AF0000 - 0x02BAB000 C:\PROGRA~1\SPYBOT~1\SDHelper.dll 0x02CC0000 - 0x02CDC000 C:\Program Files\Norton AntiVirus\NavShExt.dll 0x02CE0000 - 0x02CFA000 C:\WINDOWS\System32\ccTrust.dll 0x55900000 - 0x55961000 C:\WINDOWS\System32\MSVCP60.dll 0x76B20000 - 0x76B35000 C:\WINDOWS\System32\ATL.DLL 0x1A400000 - 0x1A47A000 C:\WINDOWS\system32\urlmon.dll 0x02D50000 - 0x02D56000 C:\Program Files\Yahoo!\Messenger\ypagerps.dll 0x76170000 - 0x761F8000 C:\WINDOWS\System32\shdoclc.dll 0x74770000 - 0x747FF000 C:\WINDOWS\System32\mlang.dll 0x71A50000 - 0x71A8B000 C:\WINDOWS\system32\mswsock.dll 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll 0x76EE0000 - 0x76F17000 C:\WINDOWS\System32\RASAPI32.DLL 0x76E90000 - 0x76EA1000 C:\WINDOWS\System32\rasman.dll 0x71C20000 - 0x71C6E000 C:\WINDOWS\System32\NETAPI32.dll 0x76EB0000 - 0x76EDB000 C:\WINDOWS\System32\TAPI32.dll 0x76E80000 - 0x76E8D000 C:\WINDOWS\System32\rtutils.dll 0x60300000 - 0x60307000 C:\Program Files\Yahoo!\Messenger\idle.dll 0x7C340000 - 0x7C396000 C:\Program Files\Yahoo!\Messenger\MSVCR71.dll 0x722B0000 - 0x722B5000 C:\WINDOWS\System32\sensapi.dll 0x75A70000 - 0x75B15000 C:\WINDOWS\system32\USERENV.dll 0x76F20000 - 0x76F45000 C:\WINDOWS\System32\DNSAPI.dll 0x76FB0000 - 0x76FB7000 C:\WINDOWS\System32\winrnr.dll 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll 0x76FC0000 - 0x76FC5000 C:\WINDOWS\System32\rasadhlp.dll 0x63580000 - 0x63830000 C:\WINDOWS\System32\mshtml.dll 0x746C0000 - 0x746E7000 C:\WINDOWS\System32\MSLS31.DLL 0x03A50000 - 0x03A6B000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\scrauth.dll 0x03B80000 - 0x03B9E000 C:\Program Files\Common Files\Symantec Shared\Script Blocking\ScrBlock.dll 0x76C30000 - 0x76C5B000 C:\WINDOWS\System32\wintrust.dll 0x76C90000 - 0x76CB2000 C:\WINDOWS\system32\IMAGEHLP.dll 0x0FFD0000 - 0x0FFF3000 C:\WINDOWS\System32\rsaenh.dll 0x73D50000 - 0x73D60000 C:\WINDOWS\System32\cryptnet.dll 0x6B700000 - 0x6B790000 c:\windows\system32\jscript.dll 0x66000000 - 0x6600F000 C:\Program Files\Yahoo!\Companion\Installs\cpn\pubmod.dll 0x65000000 - 0x6502B000 C:\Program Files\Yahoo!\Companion\Installs\cpn\YPUBC.dll 0x66880000 - 0x6688A000 C:\WINDOWS\System32\imgutil.dll 0x5E310000 - 0x5E31B000 C:\WINDOWS\System32\pngfilt.dll 0x71B20000 - 0x71B31000 C:\WINDOWS\system32\MPR.dll 0x75F60000 - 0x75F66000 C:\WINDOWS\System32\drprov.dll 0x71C10000 - 0x71C1D000 C:\WINDOWS\System32\ntlanman.dll 0x71CD0000 - 0x71CE6000 C:\WINDOWS\System32\NETUI0.dll 0x71C90000 - 0x71CCC000 C:\WINDOWS\System32\NETUI1.dll 0x71C80000 - 0x71C86000 C:\WINDOWS\System32\NETRAP.dll 0x71BF0000 - 0x71C01000 C:\WINDOWS\System32\SAMLIB.dll 0x75F70000 - 0x75F79000 C:\WINDOWS\System32\davclnt.dll 0x75970000 - 0x75A62000 C:\WINDOWS\System32\MSGINA.dll 0x76360000 - 0x7636F000 C:\WINDOWS\System32\WINSTA.dll 0x04C20000 - 0x04C52000 C:\WINDOWS\System32\ODBC32.dll 0x1F850000 - 0x1F866000 C:\WINDOWS\System32\odbcint.dll 0x73BA0000 - 0x73BB2000 C:\WINDOWS\System32\sti.dll 0x74AE0000 - 0x74AE7000 C:\WINDOWS\System32\CFGMGR32.dll 0x72D20000 - 0x72D29000 C:\WINDOWS\System32\wdmaud.drv 0x72D10000 - 0x72D18000 C:\WINDOWS\System32\msacm32.drv 0x77BE0000 - 0x77BF4000 C:\WINDOWS\System32\MSACM32.dll 0x77BD0000 - 0x77BD7000 C:\WINDOWS\System32\midimap.dll 0x71D40000 - 0x71D5B000 C:\WINDOWS\System32\actxprxy.dll 0x6CC60000 - 0x6CC6B000 C:\WINDOWS\System32\dispex.dll 0x6D440000 - 0x6D450000 C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll 0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2\bin\jpiexp32.dll 0x6D380000 - 0x6D397000 C:\Program Files\Java\j2re1.4.2\bin\jpishare.dll 0x08000000 - 0x08136000 C:\PROGRA~1\Java\J2RE14~1.2\bin\client\jvm.dll 0x037F0000 - 0x037F7000 C:\PROGRA~1\Java\J2RE14~1.2\bin\hpi.dll 0x039E0000 - 0x039EE000 C:\PROGRA~1\Java\J2RE14~1.2\bin\verify.dll 0x045F0000 - 0x04608000 C:\PROGRA~1\Java\J2RE14~1.2\bin\java.dll 0x039D0000 - 0x039DD000 C:\PROGRA~1\Java\J2RE14~1.2\bin\zip.dll 0x08640000 - 0x0874A000 C:\Program Files\Java\j2re1.4.2\bin\awt.dll 0x73000000 - 0x73023000 C:\WINDOWS\System32\WINSPOOL.DRV 0x05B80000 - 0x05BD0000 C:\Program Files\Java\j2re1.4.2\bin\fontmanager.dll 0x51000000 - 0x5104D000 C:\WINDOWS\System32\ddraw.dll 0x73BC0000 - 0x73BC6000 C:\WINDOWS\System32\DCIMAN32.dll 0x5C000000 - 0x5C0C8000 C:\WINDOWS\System32\D3DIM700.DLL 0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2\bin\jpicom32.dll 0x58390000 - 0x5841A000 C:\WINDOWS\System32\l3codeca.acm 0x6D510000 - 0x6D58D000 C:\WINDOWS\system32\DBGHELP.dll 0x05910000 - 0x0591F000 C:\Program Files\Java\j2re1.4.2\bin\net.dll 0x76BF0000 - 0x76BFB000 C:\WINDOWS\System32\PSAPI.DLL Heap at VM Abort: Heap def new generation total 576K, used 436K [0x10010000, 0x100b0000, 0x10770000) eden space 512K, 74% used [0x10010000, 0x1006f0e8, 0x10090000) from space 64K, 87% used [0x10090000, 0x1009dfd8, 0x100a0000) to space 64K, 0% used [0x100a0000, 0x100a0000, 0x100b0000) tenured generation total 1408K, used 577K [0x10770000, 0x108d0000, 0x16010000) the space 1408K, 40% used [0x10770000, 0x10800428, 0x10800600, 0x108d0000) compacting perm gen total 4352K, used 4245K [0x16010000, 0x16450000, 0x1a010000) the space 4352K, 97% used [0x16010000, 0x164355e8, 0x16435600, 0x16450000) Local Time = Sun Aug 15 08:28:39 2004 Elapsed Time = 20 # # The exception above was detected in native code outside the VM # # Java VM: Java HotSpot™ Client VM (1.4.2-b28 mixed mode) # The other thing thats really frustrating me,is that any time i want to click on a link somewhere,a message comes up that says,popups were blocked on this page,hold ctrl to allow popups from being blocked.I have to do that in order to click on anything.I'm very new to all this and i know that just started happening since i downloaded all the different sequrity programs that i was told to download from someone here.I'm tempted to remove stuff so i can use my pc properly again,but i'm afraid i'll be full of spyware again if i do.I will also post new hijack this log in its proper place if you want to look at that too.Thank you in advance for the help. Kari


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