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What The Heck Is This?

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Post #1
Whatever I got, it is preventing me from opening Norton as well as a couple other programs. SpyHunter keeps telling me I have a Trojan Enterprise virus - then it removes it only to have it come back up again. Any help would be greatly appreciated. Here is my Hijack This log:

Logfile of HijackThis v1.97.7
Scan saved at 5:58:29 PM, on 8/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\PROGRA~1\PANASO~1\REMOTE~1\kmentsrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\netclnc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\Program Files\VCOM\PowerDesk\PDExplo.exe
C:\Documents and Settings\Gino Curcuruto\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\My Norton\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\My Norton\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\MYNORT~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\MYNORT~1\navapw32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [winupd.exe] C:\WINDOWS\System32\winupd.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/…8191.5579166667
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab
Post #2
Greetings and welcome to TomCoyote.com!

Important: Create a folder on the C: drive called C:\HJT.
You can do this by going to My Computer (Windows key+e) then double click on C: then right click and select New then Folder and name it HJT.
Download the NEWEST version HijackThis! into this folder.

If required a tutorial is here = Hijackthis Folder Tutorial

Links to Hijack This! v 1.98.2:

http://tools.radiosplace.com/HijackThis.exe
http://tools.radiosplace.com/hijackthis.zip
http://www.downloads.subratam.org/hijackthis.zip
http://tools.zerosrealm.com/hjt.zip
http://spywarewarrior.com/files/hijackthis.zip
http://spywarewarrior.com/files/HijackThis.exe

CLOSE ALL WINDOWS (even this one) AND PROGRAMS!!!!

Run Hijack This! and fix these items:

O4 - HKCU\..\Run: [winupd.exe] C:\WINDOWS\System32\winupd.exe

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa…ash/swflash.cab

Reboot in "safe" mode. Use the link in my signature to tell you how if necessary.

Find and delete:

C:\WINDOWS\system32\netclnc.exe <— file

C:\WINDOWS\System32\winupd.exe <— file

Some malware files may be "hidden". Use the link in my signature to explain how to show "hidden" files if necessary.

Reboot in normal mode and post a new log file. :)

Is you system still saying it is infected? :unsure:
Post #3
Thanks for your reply Micah 6:8.

I should tell you that prior to reading your reply, I was able to download and run Symantec's Fix It tool for W32 Beagle M-O. It found and removed the virus, but alas it was still present when I rebooted.

I followed your instructions and the bugger is still there. I am assuming that I changed things unintentially by running the Fix It tool. So, I am posting my latest log file (recorded just after booting from the safe mode changes you suggested).

Thanks again for your much needed assistance.

Logfile of HijackThis v1.98.2
Scan saved at 9:23:17 AM, on 8/11/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\PROGRA~1\PANASO~1\REMOTE~1\kmentsrv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\VCOM\Fix-It\mxtask.exe
C:\HTJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = "C:\Program Files\Outlook Express\msimn.exe"
O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\My Norton\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\My Norton\NavShExt.dll
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\Fix-It\MemCheck.exe
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\MYNORT~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\MYNORT~1\navapw32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [winupd.exe] C:\WINDOWS\System32\winupd.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061…all/xscan53.cab
O18 - Protocol: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - C:\Program Files\Common Files\G7PS\Shared Files\G7PSDLL\G7PS.dll
Post #4
These 3 items are back:

O4 - HKCU\..\Run: [winupd.exe] C:\WINDOWS\System32\winupd.exe

O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm

Can you please redo the suggestions in my last post for fixing and deleting them. :)
Post #6
I am glad that we were able to help! I am closing this topic now, but if you need it reopened, please send an email to the following link(Click for address) with the Subject line of the email "Reopen".
To receive a response, please include in your email: the user name used in the post, details of why you need it reopened, and a valid link to the post.

Emails with bad links to the post, emails that are not from the original poster, and emails that do not have "ReOpen" as the subject line, will be deleted without being opening.

Please start a New Topic if this is not your thread. Thank-you for your co-operation.

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