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Memory Integrity won't turn on/Incompatible Drivers


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#1 rslong9

rslong9

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Posted 07 September 2022 - 05:04 AM

I have a Dell Inspiron 7700 All-In-One desktop. Here are some specifications:

 

Device name    Dash3
Processor    11th Gen Intel® Core™ i7-1165G7 @ 2.80GHz   2.80 GHz
Installed RAM    16.0 GB (15.6 GB usable)
Device ID    35CD5A25-5DC6-42CC-8C5E-DE5082079E29
Product ID    00325-82207-91217-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    Touch support with 10 touch points

 

My system was upgraded to Windows 11 about two months ago.  Yesterday I had a security notification stating Memory Integrity was turned off.  I attempted to turn it on and received a message that incompatible drivers were preventing Memory Integrity from functioning. Specifically the drivers were for my Logitech Pro C910 Webcam, Logitech Webcam Software, and one from an external hard drive from Western Digital.  I have attached screenshots of the error message and the drivers and their descriptions.

 

Logitech Support doesn't offer a driver update for the webcam.  I've tried updating the drivers in Device Manager and by uninstalling and manually installing the drivers but still receive the same message. I have plugged the webcam into a different USB port with no result.  Logitech recently updated its Logitech Webcam Software and it was installed.  When it is installed, it actually diminished the picture quality and functionality of the webcam.  Logitech Support says its a problem with Windows and Windows Update.  Windows support say Logitech must update its drivers.

 

The camera works with the system.  I am overly concerned that the Memory Integrity can't be turned on when it obviously was able to work before the Windows 11 update.

 

I hope you can help me with this issue.   Thank you for your time and expertise.

 

Attached Thumbnails

  • memoryintegritymessage.png
  • Drivers1.png
  • Drivers2.png

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