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Slow or no internet [Solved]


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2 replies to this topic

#1 jensaxel

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Posted 30 July 2021 - 11:42 AM

Hi

 

I started the topic slow internet a couple of weeks ago. Juliet ran me through a series of procedures, that seemed

to solve the problem. But - it wasn't stable. Just the day after my last post, problems were back again. And now I only get internet on and off. Many times off, which means absoutrely no connection at all, neither by WiFi or using my mobile phone as a router. I'm at a loss as to what to do. I have tried resetting the network adapter, turning off Antivirus and firewall, but it has no effect. Then other times - like now - it works flawlessly.

 

Greetings

Jens Axelsen

 

PS I have run all the malware and cleaning programs already.


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#2 Tomk

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Posted 03 August 2021 - 07:22 PM

Jens,

 

I've gone back and looked at the logs that you and Juliet went through.  Not much was found. 

 

I'm thinking this might now be malware related.  I suggest that you post in the Windows Forum and see if the Tech Team can better help you.


Tomk
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Microsoft MVP 2010-2014
 

#3 Tomk

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Posted 19 August 2021 - 02:25 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.


Tomk
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Microsoft MVP 2010-2014
 

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