i have a virus which deletes folders/files [Solved]

I have a virus on my PC which deletes folders and files and i am keep loosing data for three years now i tried multiple Antiviruses (kaspersky - bitdefender - norton) but no one of them resolve it and when i contact the customer support of each one of them they tell me there is no viruses on my PC after running many remote sessions and diagnostics tools !!!
i bought a brand new PC copied my old data from it and the same issue exist my windows is original 

(valid) and i am really tired and exhausted and i dont know what to do??

PS:the user profile isnt corrupted because i have another PC (my original one running windows 8)which i got the virus on it in the first place & when i transferred some data from here to there(I had to do so) my newer PC(Windows 10) got infected both using a legit windows versions both have have antivirsus installed on it (the latest versions) sometimes i see the folder 📁 dispear in front of my eyes ..the only way to get some data back if i noticed it right away by using Data recovery program which cost alot & i only tried the trial version of all kind of these programs sometimes it work sometimes its not..

Hello wellbornwinter6 and welcome to WTT.

You have posted in multiple forums which is not fair on the volunteers who offer their free time and, can also lead to confusion for you if you receive conflicting advice.

It appears that you have asked for help and received a reply here, therefore I’m closing this topic.

Satchfan

Since this issue appears to be resolved … this Topic has been closed. Glad we could be of assistance.

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