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Can't get installed apps registered in Windows 10 - Caused by the


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4 replies to this topic

#1 daveix

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Posted 23 May 2020 - 03:42 AM

 
Hello guys!  :adios: - I've got this tricky Windows 10 Problem.
 
A few weeks back my PC started running hot - and for no obvious reason. I also noticed high CPU usage, but only when I had it logged online. I checked with Task Manager and the CPU was charged by as much as 40% although I only had a browser running. When scrolling down the list of running apps I saw an unknown clown-like icon labeled "wlanext.exe" - never seen it before and had no idea what it was for. This app alone was hogging like 25-30% CPU. Defender didn't find anything by scanning, and Google said it was a Windows process. I decided to let it run to see if it would go down ...and away. But no, the clown decided to stay.
 
By searching the web I saw that some experts called it a completely harmless part of windows 10, and others that it wasn't - it was a trojan, and it should be removed. From what I've been reading on several help forums I conclude that "C/windows/system32/wlanext.exe" is the harmless one, and "C/windows/wmu3/wlanext.exe" is the one that should be removed. Inside the "wmu3"-folder you'll also find another small application called "ZeroConfigService.exe" - that one should be removed as well ...along with the folder - "wmu3".
 
What is quite disturbing here is that an updated Windows Defender didn't give any notice about the fact that these applications were present and active in the system, despite several thorough runs — both on- and offline. However, another well-known app did a great job — the intruder was quickly discovered and swept out! ...and the CPU usage is back to normal again :) But I still wonder what they did here, where they've come from, and how they got in here.
 
I wish I could say that this was the end of the story, but it's not ...and my main reason for being here. It now seems that applications I've installed before "wlanext.exe" and "ZeroConfigService.exe" came in here, works perfectly normal. But it's simply just not possible to get new app-installs registered! I enter all the stuff needed, and it runs perfectly normal - not as a demo nor a trial, but quite normal. I close it, and open it up again just to get a new reg-dialog covering the application interface - I could probably go on like that forever. It's like the app - or windows - fails on remembering the stuff I just entered.
 
So now I wonder, could it be so that "ZeroConfigService.exe" and "wlanext.exe" have managed to alter parts of the system software needed for distribution of app-reg data etc.? ...and would it be possible to get it fixed without the need to turn everything upside down? I have very little desire to get on with a full new OS install etc. — bad experience with almost endless, forced and unstable windows 10 updates would be the main reason ...no wonder I have "windows Update Stop!" installed here.  :whistling:
 
 
I very much welcome all kinds of help to get this problem solved.
 
Eric  B)  
 
PS.
I have done a few repair scans with Windows 10 Manager - checked and defragmented the register etc. Didn't get any error messages.

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#2 Juliet

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Posted 24 May 2020 - 06:06 AM

However, another well-known app did a great job

Which app was this?, and can you share the log?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe / FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.

(Scan times will vary from one system to another. Sometimes the scan may appear to hang and you may even see a message that says, Program not responding. Most likely that will be temporary and the scan will resume on its own. It is not unusual for a complete scan to take up to10 minutes or even longer depending on what the scan is finding.)
 


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Antivirus Scanners Online Scanners Firewalls Slow Computer??

#3 Juliet

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Posted 24 May 2020 - 06:07 AM

Forgot to mention, can you temporarily disable your member icon,  I suffer from migraines and I'm afraid it might cause a problem.


Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#4 paws

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Posted 25 May 2020 - 07:53 AM

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#5 Juliet

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Posted 29 May 2020 - 06:00 AM

Due to lack of feedback this topic is closed.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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