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Connecting to wifi - 2nd step


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4 replies to this topic

#1 solo58

solo58

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Posted 13 March 2020 - 12:28 PM

My windows 10 laptop won't connect to public wifi sites. Well, it connects but then doesn't bring up a window to complete the connection. This usually requires entering a username and password. The wifi sites are working fine as others are able to connect their laptops. It Is just me. The wifi sites appear on the list of sites, and when I chose to connect to the open sites I can do so, but... then the laptop indicates that it is connected, but with an exclamation mark that something is wrong. Help
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#2 Ztruker

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Posted 13 March 2020 - 01:27 PM

Do you mean you are trying to connect to a Public WiFi hotspot like a coffee shop or library or  similar?

 

How about giving us some information about your system?

 

What OS, Windows 7, or 10, Home or Pro, 32 or 64 bit?

What is the Make and full model number of the laptop?

 

I'd like to see what Device Manager looks like when showing all devices, installed and hidden.

 

Create a new Environment variable called devmgr_show_nonpresent_devices and set it's value to 1 as follows:

  • Right click on My Computer, Computer or This PC and select Properties
  • Click on the Advanced tab
  • Click on the Environmental Variables button
  • Click the New button under the User variables for xxxxx" area.
  • Set the Variable name as: devmgr_show_nonpresent_devices
  • Set the Variable value to: 1
  • Click OK as needed to close all the windows you opened.

To see the status of everything in Device Manager:

  • Open Device Manager:
    • XP: Control Panel, System, Hardware tab, Device Manager
    • Vista, Windows 7, 8 and 10:Control Panel, System, Advanced System Settings,
  • Make the Device Manager window full screen.
  • Click on View then Show hidden devices.
  • Click on the + next to anything that shows a yellow mark.

Press the Print Screen button to copy the Device Manager window image to the clipboard.

Click Start, type paint and press Enter.

Press Ctrl+v to paste the image to the MS Paint window.
Click File then Save as and save it to your Desktop.

 

Start a new reply.
Click on the More reply options button.
Click on the Browse button below the message input area.
Navigate to where you saved the picture, select it and click on Open.
Click on Attach This File.
Once uploaded, click on Add To Post to the far right of the uploaded file.
Scroll down and click Preview Post to verify the image shows.

 

To collect IP configuration information easily, do the following:

 

Open a Elevated Command Prompt:

 

Press WIN + X to open Start context menu.

Select Command Prompt (Admin)​.

 

Paste the following into the Command Prompt window, exactly as shown, including double quotes:

 

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & reg query "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings" | find /i "proxy" >> postme.txt & notepad postme.txt & del postme.txt"
 

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close. Post results in a reply here.


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Rich

A persons level of stupidity is only limited by their ability to survive their previous efforts at the same!


#3 solo58

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Posted 15 March 2020 - 03:13 PM

Thanks, Ztrucker,

The problem is mostly at public spots like a coffee shop, though I was also having this problem connecting to a home network at a family location.  I'm connected at home (naturally).  I also have a problem connecting at my public library but there's a command I can enter in the browser that fixes this (which I can't recall at this time).  

I own a Lenovo Model number: 81HA, S/N: PF1ET3CL MTM: 81HA0007US

Am running Windows 10, Home, 64 Bit

There were no yellow marks on the device manager list, even after I added hidden devices (so I haven't included a print-screen of that).

Here's the notepad.  (Note, I'm sending you this from home...where I am connected)...The problem, of course, is occurring when I'm away from home. 

 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : TomSolitarioLenovo
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : fios-router.home
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
   Physical Address. . . . . . . . . : 80-2B-F9-8C-F3-BB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 12:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #4
   Physical Address. . . . . . . . . : C2-2B-F9-8C-F3-BB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : fios-router.home
   Description . . . . . . . . . . . : Realtek 8822BE Wireless LAN 802.11ac PCI-E NIC
   Physical Address. . . . . . . . . : 80-2B-F9-8C-F3-BB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ed3a:85e6:465e:10d%16(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.202(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, March 15, 2020 1:45:06 PM
   Lease Expires . . . . . . . . . . : Monday, March 16, 2020 4:40:56 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 159394809
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-25-FD-77-3B-80-2B-F9-8C-F3-BB
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
   Connection-specific DNS Suffix Search List :
                                       fios-router.home
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : 80-2B-F9-8C-F3-BC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Pinging yahoo.com [72.30.35.10] with 32 bytes of data:
Reply from 72.30.35.10: bytes=32 time=112ms TTL=55
Reply from 72.30.35.10: bytes=32 time=32ms TTL=55
Reply from 72.30.35.10: bytes=32 time=56ms TTL=55
Reply from 72.30.35.10: bytes=32 time=22ms TTL=55
 
Ping statistics for 72.30.35.10:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 22ms, Maximum = 112ms, Average = 55ms
    MigrateProxy    REG_DWORD    0x1
    ProxyEnable    REG_DWORD    0x0
    ProxyOverride    REG_SZ    *.local


#4 Ztruker

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Posted 16 March 2020 - 10:59 AM

I'd like to see the above IP data from a non-working Wireless connection when you can please.

Also, when you are at a location that gives you a non-working WiFi, use Troubleshoot Problems in Control Panel, Network and Sharing Center.

 

WTT#6.jpg


Rich

A persons level of stupidity is only limited by their ability to survive their previous efforts at the same!


#5 Ztruker

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Posted 16 March 2020 - 11:37 AM

Additionally, what does the Advanced TCP/IP Settings window look like on your system. Hope you can follow my diagram.

 

Control Panel, Network Connections, right click on WiFi and select Properties to get to the left window.

Select Internet Protocol Version 4 (TCP/IPv4) and click Properties button.

In the Internet Protocol Version 4 (TCP/IPv4) window, click Advanced.

In the Advanced TCP/IP Settings window, click the DNS tab.

Post an image of that window please.

 

WTT#7.jpg


Rich

A persons level of stupidity is only limited by their ability to survive their previous efforts at the same!

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