5 replies to this topic

[chermesh]

Hi,

My win10 system is overfloaded with trojans. Drive C: is full and almost all installs or uninstalls fail.

I tried to follow your instructions, but aswMBR fails to reach a successful run.

The following to pic provide the screenshot of the failure.

How can I proceed?

Attached Thumbnails

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[Satchfan]

Hello chermesh and welcome to the WTTforum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

• please follow all instructions in the order posted
• please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
• all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
• if you don't understand something, please don't hesitate to ask for clarification before proceeding
• the fixes are specific to your problem and should only be used for this issue on this machine.
• please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

Run Farbar Recovery Scan Tool

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
• press Scan button
• it will produce a log called Frst.txt in the same directory the tool is run from
• please copy and paste log back here.
• the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the Frst.txt into your reply.

Logs to include with next post:

Frst.txt
Addition.txt

Thanks

Satchfan

 

[Satchfan]

Hello chermesh

It has been several days since I replied to you.

Please let me know if you are having problems but if I do not hear from you within 24 hours I'll assume that you no longer need help and close this topic.

Thanks

Satchfan

[chermesh]

Dear Satchfan,

Thank you for your response and offer to assist.

I managed to solve my problem and therefore your hand is no longer needed.

Thank you again.

[Satchfan]

Thank you for letting me know.

 

You know where we are if you need help in the future.

 

Safe computing

 

Satchfan

[Satchfan]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.