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Slow laptop, constantly hangs


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2 replies to this topic

#1 adil

adil

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Posted 28 September 2019 - 09:56 PM

Hi there, I'm a new member. My laptop is super slow and hangs all the time. Not sure if it has malware, as it was not like this before but browsing without antivirus I suspect there is definitely something infecting it.

Please help!


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#2 Juliet

Juliet

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Posted 29 September 2019 - 05:46 AM

Hi there, I'm a new member. My laptop is super slow and hangs all the time. Not sure if it has malware, as it was not like this before but browsing without antivirus I suspect there is definitely something infecting it.
Please help!

It's not wise to be on the internet with no protection.

I'll post a tool we need to run and use then I'll post info for protection and links for you to read over and consider.

xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan
  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe / FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~``



    Note: The programs listed below are all free to use or they have some sort of trial. Some of them have a paid version that provides more features, while a lot of other good programs only have a paid version but aren't listed there (such as Kaspersky and ESET Antivirus products).
    Never install and use

    You should only have one Antivirus installed at all time on a computer. Reason being that having more than one installed can cause system instability and conflict due to the way these programs works and interact with the system.
    If you want to read more about these kind of issues, I suggest you to read the "IMPORTANT NOTE" in quietman7's post here.


    Antivirus
  • sZQBUGE.pngSophos Home
  • GCZb0TR.pngBitdefender Free Antivirus
  • 1lXc99W.pngEmsisoft Anti-Malware - Free 30 day trial. Once it expires, EAM enters into a freeware mode where it is still considered an Antivirus program, but without real-time protection;
  • szLrBjg.pngAvira Free Antivirus
Antimalware
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#3 Juliet

Juliet

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  • Retired Classroom Teacher
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  • Interests:Boo!....
  • MVP

Posted 06 October 2019 - 06:10 AM

Due to lack of feedback this topic is closed.


Sometimes the angels fly close enough to you that you can hear the flutter of their wings...


MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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