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Computer is slow, stuttering

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Hello! I'm coming over from the malware section (http://forums.whatthetech.com/index.php?showtopic=124305) , and we didn't find anything there, so thought I'd come here and see if there is something I should replace, if not the entire laptop.
Hi Alyaz, Sorry to hear of the problems you are experiencing…. I took a quick look at your logs where Tomk got your computer clean and it's good to hear that he no longer sees malware as being present. The infections you had, mainly trojan horses (applications that are undesirable/malicious masquerading as a something else) have been dealt with, but it's important to keep your computer up to date, with all older versions of Java, Adobe Rreader, Flash etc uninstalled and the later more secure versions installed in their place. Likewise all Windows important updates and of course your anti virus product should be checked regularly (despite any auto update settings) to make sure your computer id fully up to date and runs as efficiently as possible. The use of peer to peer file sharing applications (P2P) is a well known vector for the distribution of malicious and undesirable code. For P2P applications to work efficiently they need to have access through your defences (firewall etc) and this can lead to all sorts of problems…. It must be your call, of course, but if you uninstalled all P2P applications (Vuze is visible in your logs for example) and deleted all files downloaded via P2P where the provenance of the files was not 100%, then your would be doing yourself a favour. The symptoms you describe for your laptop are often fairly common with laptops that have a compromised cooling system, The cooling system sometimes is unable to dissipate the heat from internal electronic components (especially CPU and Video chip) to ensure correct running. This build up of heat often reaches a critical level after some time when the computer has been working hard…. This is particularly so if it has not had the air vents cleaned recently (using low pressure compressed air) and there is a build up of fluff/detritus around the cooling passages proximate to the CPU, video chip and heat sinks. The heat build up is made worse if the computer has ever been used on a bed or sofa/settee or other soft furnishings where microscopic particulates from the furnishings may be drawn in by the cooling fan(s) ducts and then settle, and coat the electronics with a heat insulating blanket….. You can carry out some temperature checks to see if overheating is a problem, and if it is… clearing the vents by low pressure air is a good start, but make sure you blow in the right direction!…… other cleaning will require dismantling the computer and if you are not experienced in the correct way of doing this, including the personal safelty and ESD (anti static) precautions needed then you might consider that a competent computer technician should be engaged to do this work for you. Post back if you need more information or cannot find a suitable temperature testing utility Regards paws
I looked for a temp program, but I couldn't tell what was trustworthy and what wasn't. Sounds like some dismantling might need to be done, then? That's a better option than a new computer, I guess. :)
Well, that was mostly all over my head. Meanwhile, though, here is the report from the download… Open Hardware Monitor Report ——————————————————————————– Version: 0.5.1.0 ——————————————————————————– Common Language Runtime: 4.0.30319.269 Operating System: Microsoft Windows NT 6.1.7601 Service Pack 1 Process Type: 64-Bit ——————————————————————————– Sensors | +- HP 1484 (/mainboard) | +- Pentium Dual-Core T4500 (/intelcpu/0) | +- Bus Speed : 199.554 199.554 199.554 (/intelcpu/0/clock/0) | +- CPU Core #1 : 1197.32 1197.32 2294.87 (/intelcpu/0/clock/1) | +- CPU Core #2 : 1197.32 1197.32 2294.87 (/intelcpu/0/clock/2) | +- CPU Core #1 : 51 49 58 (/intelcpu/0/temperature/0) | +- CPU Core #2 : 50 47 56 (/intelcpu/0/temperature/1) | +- CPU Total : 6.92308 4.61538 80 (/intelcpu/0/load/0) | +- CPU Core #1 : 4.61538 0 78.4615 (/intelcpu/0/load/1) | +- CPU Core #2 : 9.23077 3.07692 100 (/intelcpu/0/load/2) | +- Hynix HYMP112S64CR6-S6 (/ram) | +- Memory : 65.6139 64.8903 67.9494 (/ram/load/0) | +- Used Memory : 1.92415 1.90293 1.99264 (/ram/data/0) | +- Available Memory : 1.00839 0.939896 1.02961 (/ram/data/1) | +- Hitachi HTS545032B9A300 (/hdd/0) | +- Temperature Difference from 100 : 60 60 61 (/hdd/0/temperature/0) | +- Used Space : 44.999 44.9989 44.999 (/hdd/0/load/0) ——————————————————————————– Parameters | +- HP 1484 (/mainboard) | +- Pentium Dual-Core T4500 (/intelcpu/0) | | | +- CPU Core #1 (/intelcpu/0/temperature/0) | | +- TjMax [°C] : 100 : 100 | | +- TSlope [°C] : 1 : 1 | | | +- CPU Core #2 (/intelcpu/0/temperature/1) | | +- TjMax [°C] : 100 : 100 | | +- TSlope [°C] : 1 : 1 | +- Hynix HYMP112S64CR6-S6 (/ram) | +- Hitachi HTS545032B9A300 (/hdd/0) ——————————————————————————– Mainboard SMBIOS Version: 2.6 BIOS Vendor: Hewlett-Packard BIOS Version: F.30 System Manufacturer: Hewlett-Packard System Name: HP G72 Notebook PC System Version: 049C110000202710000020000 Mainboard Manufacturer: Hewlett-Packard Mainboard Name: 1484 Mainboard Version: 77.36 Memory Device [0] Manufacturer: Hynix Memory Device [0] Part Number: HYMP112S64CR6-S6 Memory Device [0] Device Locator: DIMM0 Memory Device [0] Bank Locator: BANK 0 Memory Device [1] Manufacturer: Micron Memory Device [1] Part Number: 16HTF25664HZ-800J1 Memory Device [1] Device Locator: DIMM2 Memory Device [1] Bank Locator: BANK 2 SMBIOS Table ABgAAAECAAADD4CY+0sAABAAAwQPMHc2SGV3bGV0dC1QYWNrYXJkAEYuMzAAMTAv MDcvMjAxMAAAARsBAAECAwRDTkYwMjk3NjI3yAqp+sbFBgUGSGV3bGV0dC1QYWNr YXJkAEhQIEc3MiBOb3RlYm9vayBQQwAwNDlDMTEwMDAwMjAyNzEwMDAwMDIwMDAw AENORjAyOTc2MjcAV1E2NzVVQSNBQkEAMTAzQ181MzM1S1YAAAIQAgABAgMABAkF AwAKAABIZXdsZXR0LVBhY2thcmQAMTQ4NAA3Ny4zNgBCYXNlIEJvYXJkIEFzc2V0 IFRhZwBCYXNlIEJvYXJkIENoYXNzaXMgTG9jYXRpb24AAAMWAwABCgIDAAMDAwMn AQAAAAEAAABIZXdsZXR0LVBhY2thcmQATi9BAE5vbmUAAAkRBAABpQ0DAQAAAAP/ ////UENJIEV4cHJlc3MgR3JhcGhpYyBYMTYAAAkRBQABpQgDAQAAAAP/////UENJ IEV4cHJlc3MtMAAACREGAAGlCAMBAQAAA/////9QQ0kgRXhwcmVzcy0xAAAJEQcA AaUIAwECAAAD/////1BDSSBFeHByZXNzLTIAAAkRCAABpQgDAQMAAAP/////UENJ IEV4cHJlc3MtMwAACREJAAGlCAMBBAAAA/////9QQ0kgRXhwcmVzcy00AAAKBgoA gwEgICAAABYaCwABAgAAAwIwETAqBAe2HKs8BQEAAAAASW4gdGhlIGJhY2sAMTMt NDIATVUwNjA0NwAxLjEATElPTgAACwUMAAQkSFAkAExPQyNBQkEAQUJTIDcwLzcx IDc5IDdBIDdCIDdDAENOQjEgMDQ5QzExMDAwMDIwMjcxMDAwMDAyMDAwMAAADx0N AKB/AAAAAAQBeFY0EgAAAACAAwIHAAgEFgAAACAUDgAAAAAAAAAAAAAAAAAAAAAA AAApCw8AAYMBAAAAEE1vYmlsZSBJbnRlbChSKSA0IFNlcmllcyBFeHByZXNzIENo aXBzZXQgRmFtaWx5AAApCxAAAYMBAAABAFZpZGVvIEdyYXBoaWNzIENvbnRyb2xs ZXIAACkLEQABgQEAAAIASW50ZWwoUikgQ2VudHJpbm8oUikgQWR2YW5jZWQtTiA2 MzAwIEFHTgAABCoSAAMDuQJ6BgEA//vrvwGQIAP8CPwIQbkVABMA//8ABAAAAAAA AAAAUGVudGl1bShSKSBEdWFsLUNvcmUgQ1BVICAgICAgIFQ0NTAwICBAIDIuMzBH SHoASW50ZWwoUikgQ29ycG9yYXRpb24AQ1BVAEZGRkYAAAcTEwABgQEQgBCAQABA AAAFBQVMMiBDYWNoZQAABxMUAAGAASAAIABAAEAAAAUDB0wxIENhY2hlAAAHExUA AYABIAAgAEAAQAAABQQHTDEgQ2FjaGUAABAPFgADAwMAAIAA/v8CAAAAERwXABYA /v9AAEAAAAQNAAECE4AAIAMDBAUGAERJTU0wAEJBTksgMABIeW5peAA0QzY0NDUy OABVbmtub3duAEhZTVAxMTJTNjRDUjYtUzYgIAAAFBMYAAAAAAD//w8AFwAbAAIB AQAAERwZABYA/v9AAEAAAAgNAAECE4AAIAMDBAUGAERJTU0yAEJBTksgMgBNaWNy b24AQUM2NzFDNTEAVW5rbm93bgAxNkhURjI1NjY0SFotODAwSjEAABQTGgAAAAAA //8fABkAGwACAgEAABMPGwAAAAAA//8vABYAAgAAfwQcAAAA ——————————————————————————– CPUID Processor 0 Processor Vendor: Intel Processor Brand: Pentium® Dual-Core CPU T4500 @ 2.30GHz Family: 0x6 Model: 0x17 Stepping: 0xA CPUID Return Values CPU Thread: 0 APIC ID: 0 Processor ID: 0 Core ID: 0 Thread ID: 0 Function EAX EBX ECX EDX 00000000 0000000D 756E6547 6C65746E 49656E69 00000001 0001067A 00020800 0C00E39D BFEBFBFF 00000002 05B0B101 005657F0 00000000 2CB43078 00000003 00000000 00000000 00000000 00000000 00000004 04000121 01C0003F 0000003F 00000001 00000005 00000040 00000040 00000003 00002220 00000006 00000001 00000002 00000003 00000000 00000007 00000000 00000000 00000000 00000000 00000008 00000400 00000000 00000000 00000000 00000009 00000000 00000000 00000000 00000000 0000000A 07280202 00000000 00000000 00000503 0000000B 00000000 00000000 00000000 00000000 0000000C 00000000 00000000 00000000 00000000 0000000D 00000003 00000240 00000240 00000000 80000000 80000008 00000000 00000000 00000000 80000001 00000000 00000000 00000001 20100800 80000002 746E6550 286D7569 44202952 2D6C6175 80000003 65726F43 55504320 20202020 54202020 80000004 30303534 20402020 30332E32 007A4847 80000005 00000000 00000000 00000000 00000000 80000006 00000000 00000000 04004040 00000000 80000007 00000000 00000000 00000000 00000000 80000008 00003024 00000000 00000000 00000000 CPU Thread: 1 APIC ID: 1 Processor ID: 0 Core ID: 1 Thread ID: 0 Function EAX EBX ECX EDX 00000000 0000000D 756E6547 6C65746E 49656E69 00000001 0001067A 01020800 0C00E39D BFEBFBFF 00000002 05B0B101 005657F0 00000000 2CB43078 00000003 00000000 00000000 00000000 00000000 00000004 04000121 01C0003F 0000003F 00000001 00000005 00000040 00000040 00000003 00002220 00000006 00000001 00000002 00000003 00000000 00000007 00000000 00000000 00000000 00000000 00000008 00000400 00000000 00000000 00000000 00000009 00000000 00000000 00000000 00000000 0000000A 07280202 00000000 00000000 00000503 0000000B 00000000 00000000 00000000 00000000 0000000C 00000000 00000000 00000000 00000000 0000000D 00000003 00000240 00000240 00000000 80000000 80000008 00000000 00000000 00000000 80000001 00000000 00000000 00000001 20100800 80000002 746E6550 286D7569 44202952 2D6C6175 80000003 65726F43 55504320 20202020 54202020 80000004 30303534 20402020 30332E32 007A4847 80000005 00000000 00000000 00000000 00000000 80000006 00000000 00000000 04004040 00000000 80000007 00000000 00000000 00000000 00000000 80000008 00003024 00000000 00000000 00000000 ——————————————————————————– Intel CPU Name: Pentium Dual-Core T4500 Number of Cores: 2 Threads per Core: 1 Timer Frequency: 2.240791 MHz Time Stamp Counter: Not Invariant Estimated Time Stamp Counter Frequency: 2294.87 MHz Estimated Time Stamp Counter Frequency Error: 0.57352 Mhz Time Stamp Counter Frequency: 2294.87 MHz MSR Core #1 MSR EDX EAX 000000CE 001F4B23 0000061F 00000198 061F4B23 06004B23 0000019C 00000000 882E0000 000001A2 00000000 00000000 MSR Core #2 MSR EDX EAX 000000CE 001F4B23 0000061F 00000198 061F4B23 06004B23 0000019C 00000000 882F0000 000001A2 00000000 00000000 Microarchitecture: Core Time Stamp Counter Multiplier: 11.5 ——————————————————————————– AMD Display Library Status: -1 ——————————————————————————– GenericHarddisk Drive name: Hitachi HTS545032B9A300 Firmware version: PB3OCA1G ID Description Raw Value Worst Value Thres Physical 01 Read Error Rate 000000000000 100 100 62 - 02 Throughput Performance 000000000000 100 100 40 - 03 Spin-Up Time 020000001600 100 135 33 - 04 Start/Stop Count A50100000000 100 100 0 421 05 Reallocated Sectors Count 130002000000 100 100 5 - 07 Seek Error Rate 000000000000 100 100 67 - 08 Seek Time Performance 000000000000 100 100 40 - 09 Power-On Hours (POH) 112500000000 79 79 0 9489 0A Spin Retry Count 000000000000 100 100 60 - 0C Power Cycle Count 940100000000 100 100 0 404 B7 SATA Downshift Error Count 000000000000 100 100 0 0 B8 End-to-End error 000000000000 100 100 97 - BB Reported Uncorrectable Errors 0000B8000000 100 100 0 1.205862E+07 BC Command Timeout B10101000100 78 97 0 65969 BE Temperature Difference from 100 280017290000 41 60 45 60 BF G-sense Error Rate 130000000000 100 100 0 - C0 Emergency Retract Cycle Count 330033000000 100 100 0 - C1 Load Cycle Count A57900000000 97 97 0 - C4 Reallocation Event Count 020000000000 100 100 0 - C5 Current Pending Sector Count 000000000000 100 100 0 - C6 Uncorrectable Sector Count 000000000000 100 100 0 - C7 UltraDMA CRC Error Count 000000000000 100 100 0 - DF Load/Unload Retry Count 000000000000 100 100 0 - Logical drive name: C:\ Format: NTFS Total size: 304772804608 Total free space: 173347139584 Logical drive name: D:\ Format: NTFS Total size: 14981001216 Total free space: 2478178304 Logical drive name: E:\ Format: FAT32 Total size: 104161280 Total free space: 99870720

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