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very stubborn browser hijack! [Closed]

hijack browser

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2 replies to this topic

#1 womby

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Posted 04 September 2016 - 11:49 PM

i have used every tool i could find such as mbam, eset online, mse, combofix, trend, norton power eraser, hijackthis, bitdefender, JRT, adwcleaner, hitman Pro, and the list goes on and on. 

 

but nothing will remove the browser hijack/redirect in IE11 on windows 7 Pro.

 

if i open IE11 with safe or with no addins i do not see the hijack. Should this give me a clue on changing a registry item? Im not sure. I am an IT guy and im suprised at how difficult this is to remove.

 

curie, do you have a solution that actually works?

 

many thanks.

 

 

 

 


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#2 ken545

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Posted 05 September 2016 - 10:10 AM

:welcome:

 

Let me see these logs they will give me more info as to whats going on

 

 

 
1QYkxTZ.jpg Please download aswMBR to your DESKTOP <<<<<
 
  •  
  • Right click the aswMBR icon and select Run as Administrator
  • XP users just Double Click it to run
  • If it says that this computer supports VIRTUALIZATION TECHNOLOGY do you want to use it say Yes
  • Click the Scan button to start scan.
  • Select Quickscan on the dropdown list
  • If you are asked to update the Avast Virus database please allow it to do so.
  • The scan could take 20 minutes or more , please be patient and let it finish
  • It will say Scan Finished when its done.
  • When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.
 
 
I just want to see the report....Please Do Not Fix Anything
 
============================================================================
 
 
 

Please download Farbar Recovery Scan Tool and save it to your DESKTOP
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
A simple way to check your system: Start --> Computer (right click) --> Properties
 
FRST_zps5d956a1a.jpg
 
 
  •  
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Just keep the defaults as in the picture checkmarked
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
 
 

 

 

 

 



 
 
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#3 ken545

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Posted 08 September 2016 - 11:09 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.htmland start a new topic



 
 
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