Let's open Malwarebytes Anti-Malware, update it and run a new scan.
- Open Malwarebytes Anti-Malware
- On the Dashboard click on Update Now
- Go to the Setting Tab
- Under Setting go to Detection and Protection
- Under PUP and PUM make sure both are set to show Treat Detections as Malware
- Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
- Then on the Dashboard click on Scan
- Make sure to select THREAT SCAN
- Then click on Scan
- Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards.
- If threats are detected, click Remove Selected. If you are prompted to reboot, click Yes.
- Upon completion of the scan (or after the reboot), click the History tab.
- Click Application Logs, followed by the first Scan Log.
- Click Export, followed by Copy to Clipboard. Paste the log in your next reply.
Emsisoft Emergency Kit
Please download Emsisoft Emergency Kit and save it to your desktop.
Double click on the EmsisoftEmergencyKit file you downloaded to extract its contents and create a shortcut on the desktop.
- Leave all settings as they are and click the Extract button at the bottom.
- A folder named EEK will be created in the root of the drive (usually c:\).
- After extraction please double-click on the new Start Emsisoft Emergency Kit icon on your desktop.
- The first time you launch it, Emsisoft Emergency Kit will recommend that you allow it to download updates.
- Please click Yes so that it downloads the latest database updates.
- When the update process is complete, a new button will appear in the lower-left corner that says Back. Click on this button to return to the Overview screen.
- Click on Scan to be taken to the scan options.
- If you are asked if you want the scanner to scan for Potentially Unwanted Programs, then click Yes.
- Click on the Malware Scan button to start the scan.
- When the scan is completed click the View report button in the lower-right corner, and the scan log will be opened in Notepad.
- Please save the log in Notepad on your desktop, and copy it to your next reply.
- When you close Emsisoft Emergency Kit, it will give you an option to sign up for a newsletter. This is optional, and is not necessary for the malware removal process.
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Tell me what the computer is doing now, better?