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Windows 8.1 unable to update [Closed]

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Post #1

Hello!

Today I noticed that my Windows 8.1 OS is unable to update. When I start the update manually, the search for updates results in an error (90244019).

I tried to install Avira Free Antivirus, but the exe-file can't be opened (after open it, nothing happens).

Here are my results of my aswMBR scan:

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-09-01 09:48:20
—————————–
09:48:20.629    OS Version: Windows x64 6.2.9200
09:48:20.629    Number of processors: 4 586 0x4501
09:48:20.629    ComputerName: MIRKOS_SURFACE  UserName: Mirko
09:48:21.004    Initialize success
09:48:21.676    VM: initialized successfully
09:48:21.692    VM: Intel CPU supported
09:48:24.397    VM: supported disk I/O storport.sys
09:50:01.049    The log file has been saved successfully to "C:\Users\Mirko\Desktop\aswMBR.txt"

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-09-01 09:48:20
—————————–
09:48:20.629    OS Version: Windows x64 6.2.9200
09:48:20.629    Number of processors: 4 586 0x4501
09:48:20.629    ComputerName: MIRKOS_SURFACE  UserName: Mirko
09:48:21.004    Initialize success
09:48:21.676    VM: initialized successfully
09:48:21.692    VM: Intel CPU supported
09:48:24.397    VM: supported disk I/O storport.sys
09:50:01.049    The log file has been saved successfully to "C:\Users\Mirko\Desktop\aswMBR.txt"
09:50:15.175    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000002e
09:50:15.191    Disk 0 Vendor: HFS256G3AMNB-2200A 10105L00 Size: 244198MB BusType: 11
09:50:15.191    VM: Disk 0 MBR read successfully
09:50:15.191    Disk 0 MBR scan
09:50:15.207    Disk 0 unknown MBR code
09:50:15.207    Disk 0 Partition 1 00     EE          GPT           2097151 MB offset 1
09:50:15.207    Disk 0 scanning C:\windows\system32\drivers
09:50:30.845    Service scanning
09:50:34.298    Modules scanning
09:50:34.298    Disk 0 trace - called modules:
09:50:34.330    ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys storport.sys hal.dll storahci.sys
09:50:34.330    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xffffe0016610a450]
09:50:34.345    3 CLASSPNP.SYS[fffff80158d91170] -> nt!IofCallDriver -> [0xffffe00165783ba0]
09:50:34.345    5 ACPI.sys[fffff80157f6dc21] -> nt!IofCallDriver -> [0xffffe00165783d90]
09:50:34.361    7 ACPI.sys[fffff80157f6dc21] -> nt!IofCallDriver -> \Device\0000002e[0xffffe00165784440]
09:50:34.361    Disk 0 statistics 113476/0/5 @ 86,04 MB/s
09:50:34.361    Scan finished successfully
09:51:09.790    Disk 0 MBR has been saved successfully to "C:\Users\Mirko\Desktop\MBR.dat"
09:51:09.900    The log file has been saved successfully to "C:\Users\Mirko\Desktop\aswMBR.txt"

Can you help me please? What would be my next steps?

Post #2

:welcome:

 

Let me see a FRST scan so I can what's going on malwarewise if anything, aswMBR looks ok

 

 

Please download Farbar Recovery Scan Tool and save it to your DESKTOP
 
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
 
How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
A simple way to check your system: Start –> Computer (right click) –> Properties
 
[external image: FRST_zps5d956a1a.jpg]
 
 
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Please make sure All Users is checked
  • Just keep the defaults as in the picture checkmarked
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

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