So, yesterday I noticed a program called "updater.exe" in my Program Files (I'm running Win 7). It has never been there before, and it is continously, along with "plugin.exe" trying to connect to the Internet (F-Secure keeps me alerted of it). F-Secure also finds a piece of adware every day that I believe is because of the program. Windows won't allow me to simply remove it, and so I thought to ask advice here. It's really not a real problem yet, but it's rather unnerving and I fear the situation to get out of hand.
This may relate to a "Free RAR Password Unlocker" I hastily downloaded yesterday; it made Yahoo the homepage on each web browser (IE, Firefox, Chrome). I reverted that, but I think that didn't fix much. The program may also be not related to the problem I'm having, but it seems just too likely.
I hope for a quick response, I've stayed pretty clean of viruses before so I'm not too tech-savvy with these things. Thank you in advance.
My name is Satchfan and I would be glad to help you with your computer problem.
Please read the following guidelines which will help to make cleaning your machine easier:
please follow all instructions in the order posted
please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
if you don't understand something, please don't hesitate to ask for clarification before proceeding
the fixes are specific to your problem and should only be used for this issue on this machine.
please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!
IMPORTANT:
Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested
[external image: thisisujrt.gif] Please download Junkware Removal Toolto your desktop.
shut down your protection software now to avoid potential conflicts.
run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
the tool will open and start scanning your system
please be patient as this can take a while to complete depending on your system's specifications
on completion, a log (JRT.txt) is saved to your desktop and will automatically open
post the contents of JRT.txt into your next message.
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
press Scan button
it will produce a log called FRST.txt in the same directory the tool is run from
please copy and paste log back here.
the first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
