CryptoLocker [Closed]

Hello AnyaIsTheOne, welcome to WhatTheTech's Malware Removal forum!
 
My name is Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. 
 
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Please read through the points below to ensure this process moves as quickly and efficiently as possible.

• Ensure you read through my instructions thoroughly, and carry out each step in the order specified.
• Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in providing the best set of instructions for you.
• Please backup important files before proceeding with my instructions. Malware removal can be unpredictable at times.   
• If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
• Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
• I will notify you when I believe your computer is free of malware. Please bear in mind, absence of symptoms does not necessarily correlate to absence of malware, so please wait until the "All Clean". 
• Ensure you are following this topic. Click [external image: etYzdbu.png] at the top of the page. 

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I apologise for the delay.
 

My Laptop has cryptolocker, What Do I Do??
I searched about it, and found out that there was a way to decrypt my files using https://www. decryptcryptolocker.com/ , but whenever I upload the file it says that the file is not encrypted, but im clearly sure the files are incrypted and I really really need all the files for my homework

Your computer doesn't have CryptoLocker. 
File have been encrypted by PClock. 
 
Fortunately, there may be a solution to brute force decryption of your files. It depends on the variant of PClock. 
This is something we can explore. However, please be aware that there are no guarantees. 
 
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Your computer is badly compromised. 
Zbot, Miuref, Sathurbot and Fleercivet to name a few. And of course, PClock. This type of malware is very serious, which is why I'm going to issue the following warning. 
 

[external image: goGMWSt.gif]BACKDOOR WARNING
 
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One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal system, financial & personal information.
 
If your computer has been used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for Email, eBay, Paypal, online forums, etc).
 
Banking and credit card institutions should be notified of the possible security breach. Please read the following article for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
 
Whilst the identified infection(s) can be removed, there is no way to guarantee the trustworthiness of your computer unless you reformat your Hard Drive and reinstall your Operating System. This is due to the nature of the infection, which allows a remote attacker to make any number of modifications. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat/reinstall. Please read the following articles for more information.

• When should I re-format? How should I reinstall?
• Help: I Got Hacked. Now What Do I Do?
• Where to draw the line? When to recommend a format and reinstall?

You now have the choice between cleaning the infection(s) present or reformatting your computer. Ultimately, the decision is personal, and what you're most comfortable with. Once you've read the articles linked above, let me know if you have any questions, and how you wish to proceed.

 
Please let me know your thoughts on above, and how you wish to proceed.