8 replies to this topic

[tasman27]

Hi,

 

I believe I'm having an issue with FF, however this started just after being redirected to a site when I was browsing.

 

Whenever I close FF and reopen it, it brings up the last site I was logged into. I have checked my settings in both FF and Windows Control Panel, and they are set to what I want, which is when FF opens, it should open to a blank page. Now, if I run CCleaner, it will actually do it - once, then revert back.

 

I have run MWBytes, Norton AV and nothing comes up. I recently installed Win 8.1 and it was running fine until this browsing issue. Am I infected with some sort of Malware/virus, hijacker or is something overriding my settings that I can't see?

 

Any help will be appreciated.

 

Thanks,

 

Taz

[Tomk]

Hi tasman27,

 

I'm not sure what the problem is.. but let's try something easy first.

 

With Firefox open, left click on the three little bars in the upper right of your screen, then click on options.

 

Click on the first button on the left at the top that says General.

 

Three lines down on the page it should say: "When Firefox starts:"

 

Please tell me what it says in the box to the right of that statement.

[tasman27]

Hi Tom,

 

Doing what you instructed, it says "Show a blank page" and the home page is set to blank.

[Tomk]

Yeah well.. it was unlikely that it was that easy.

How about you try setting a home page and then see what happens? If it works as expected... then you can set it back to a blank page.

[tasman27]

Ok...so I set a home page for a bookmark I have. Closed the browser and reopened it and viola, there was the bookmarked page. Then, I changed the home page to Mozilla keeping the "dropdown" to "show my homepage". Closed the browser and reopened it. The Mozilla page comes up in a flasn, and then the PREVIOUS page (the bookmarked one) comes up right after it in like 1 second and stays.

 

Seems to me like something is taking over the browser....what do you think?

 

Taz

[Tomk]

I doesn't sound like it's operating as it should.

 

Perhaps you can "start fresh" by resetting Firefox.  If that doesn't work, then I suggest you post in the malware forum so someone can look at some logs.

[Ztruker]

What Add-ons and Extensions are you using?

 

Select Add-ons from the 3 bar drop down window and see what shows. Disable all of them then see if the problem still occurs. If not then one of them is the problem, so start enabling them a few at a time and testing till you find it.

[tasman27]

That did the trick Tom! I would have probably just done this myself except I wasn't aware of a "reset" mode on Firefox!

 

Thanks so much for your assistance! Once again WTT pulls me out of the carp** with these newfangled contraptions....

 

 

Thanks again Tom!

 

Taz

[Tomk]

Glad it worked.

 

Good luck and be well.