bill213
Topic Starter
Vosteran showed up again today same thing two search tabs when i start chrome
Spyware / Malware / Virus Removal
Vosteran is back
1 min read
Juliet
We need to uninstall Google Chrome
Instructions on how to backup your Favourites/Bookmarks and other data can be found below.
C:\AdwCleaner.txt
JRT.txt
MBAM log
~~~~~~~~~~~~~~~
Instructions on how to backup your Favourites/Bookmarks and other data can be found below.
- [external image: U5NwUGc.png]Backup Chrome Bookmarks
- Please download and install Revo Uninstaller Free
- Double click Revo Uninstaller to run it.
- From the list of programs double click on Google Chrome
- When prompted if you want to uninstall click Yes.
- Be sure the Moderate option is selected then click Next.
- The program will run, If prompted again click Yes
- when the built-in uninstaller is finished click on Next.
- Once the program has searched for leftovers click Next.
- Check/tick the bolded items only on the list then click Delete
- when prompted click on Yes and then on next.
- put a check on any folders that are found and select delete
- when prompted select yes then on next
- Once done click Finish.
http://www.google.com/chrome/
~~~~~~~~~~~~~~~~~~~~~~~~~`
[external image: BY4dvz9.png]AdwCleaner- Please download AdwCleaner and save the file to your Desktop.
- Right-Click AdwCleaner.exe and select [external image: AVOiBNU.jpg] Run as administrator to run the programme.
- Follow the prompts.
- Click Scan.
- Upon completion, click Report. A log (AdwCleaner[R0].txt) will open. Briefly check the log for anything you know to be legitimate.
- Ensure anything you know to be legitimate does not have a checkmark, and click Clean.
- Follow the prompts and allow your computer to reboot.
- After rebooting, a log (AdwCleaner[S0].txt) will open. Copy the contents of the log and paste in your next reply.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[external image: thisisujrt.gif]
Please download Junkware Removal Tool to your desktop.- Shut down your protection software now to avoid potential conflicts.
- Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
- Post the contents of JRT.txt into your next message.
Open MBAM- On the Dashboard click on Update Now
- Go to the Setting Tab
- Under Setting go to Detection and Protection
- Under PUP and PUM make sure both are set to show Treat Dections as Malware
- Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked
- Then on the Dashboard click on Scan
- Make sure to select THREAT SCAN
- Then click on Scan
- When the scan is finished and the log pops up…select Copy to Clipboard
- Please paste the log back into this thread for review
- Exit Malwarebytes
C:\AdwCleaner.txt
JRT.txt
MBAM log
~~~~~~~~~~~~~~~
Juliet
It's late here, will check back in the morning
bill213
i think im just gonna reformat thanks for your help.
Juliet
I know it's frustrating, the world of computers has become ever so harder to cope with.
If you decide to try again to remove the infection I'll leave this topic open for a few more days, just post back.
If you decide to try again to remove the infection I'll leave this topic open for a few more days, just post back.
Juliet
Glad we could help. 
[external image: sparkle.gif]
Since this issue appears resolved … this Topic is closed.
[external image: sparkle.gif]Since this issue appears resolved … this Topic is closed.
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