Was sent here by expert from the spy bot forums

My iPad is old and no thumb drive…. The only Internet access I have is on the iPad or my phone… Now that I have a mouse pointer on my infected machine, if you can help me to figure out how to make it recognize my router again for Internet access, I can then get to the link provided above. Thanks!

I am trying to connect to the Internet says "policy service is not running"

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Removing Confusion

http://en.community.dell.com/support-forums/network-internet-wireless/w/networking_internet_wireless/364.how-to-repair-a-connection

not trying to but in but did find this.

Now I have lost my mouse pointer again…. Looks like the shift f10 key was just coincidence.

Side note… Says I have no audio devices installed?

Also power plan info is not available the roc server is unavailable?

What should my boot manager settings be??

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Removing Confusion

Can someone explain to me how I went from having annoying pop ups as my only problem then I remove all the malware and now all this?????? it doesn't make any sense that my machine ran better with all the malware than without it?

Under devices and printers it shows my laptop as a device and as status it says needs troubleshooting and driver error.

The volume shadow copy service used by system restore is not working..

Manual diagnostics test failed the hardware test wireless hardware is not bound to transport driver

I got temporary control of my mouse and was able to uninstall my pseudo thingy and to enable my LAN. Rebooted, no more mouse again, and the yellow error sign by my computer in the devices manager is gone but still no access to my router.

Ok I got back into reset my pc, before I tried and got an error message, this time it seems to be doing it its at 1% for awhile now… I'm off to work. Will report back tonight when I get home. If anybody even cares anymore!