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Malware: MySearchDial.A and My SpeedDial.A


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20 replies to this topic

#16 BarryA

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Posted 14 January 2015 - 05:02 AM

Hi OCD

 

Success, I have removed the Outlook add-in and re-installed it and after a bit of fiddling with errors with Mail Merge Toolkit, now have it running and tested OK. So we appear to be there and as far as I can see everything is running ok without problems.

 

So I guess there is just the house keeping you mentioned?

I think I will also run defrag and perhaps disc cleanup to maximise the system operation.

Is there any debris after running the clean up tools that I should remove and if so using what?

 

Best........BarryA


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#17 OCD

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Posted 14 January 2015 - 09:34 AM

Hi BarryA ,

Your log appears to be clean. :thumbup:
We have a few items to take care of before we get to the All Clean Speech.

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Is there any debris after running the clean up tools that I should remove and if so using what?


These steps will clean up the tools we used and any logs that were generated. If there are any remaining (tools or logs) after you run these tools just delete them.

Please also keep in mind you are running Windows XP which is no longer supported by Microsoft. You most likely will continue to run into problems while running XP. This might be a good time to consider upgrading the OS to prevent additional issues.

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bullseye_zpse9eaf36e.gif TFC

Download TFC to your desktop

  • Close any open windows.
  • Double click the TFC icon to run the program
    • Vista, Windows 7 & 8 Right click and select "Run as Administrator"
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

=========================

bullseye_zpse9eaf36e.gif Remove Disinfection Tools

  • Download Delfix
  • Tick the following boxes:
    • Remove disinfection tools
    • Create registry backup
    • Purge system restore
    Delfix_zpsbce6c60b.gif
  • Click Run
  • Any other tools and files found can simply be deleted or uninstall via the Control Panel.

= = = = = = = = = = = = = = = = = = = =


With the above items taken care of let's move on to the All Clean part of the process.

The following procedures are recommendations for helping to keep your system running smoothly. If you are currently satisfied with how your system is running some or all of these may not pertain to you. Implement what you need.

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

Make your Internet Explorer more secure - This can be done by following these simple instructions:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate windows and frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

Make your Mozilla Firefox more secure - This can be done by adding these add-ons:

Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

Free Anti-Virus

Free Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here.

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Be prepared for CryptoLocker:

Cryptolocker Ransomware: What You Need To Know
CryptoLocker Ransomware Information Guide and FAQ

to help protect your computer in the future I recommend that you get the following free program:

CryptoPrevent install this program to lock down and prevent crypto-ransomeware

CryptoPrevent_zps7ddc3ebd.jpg

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COMPUTER SECURITY - a short guide to staying safer online

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WOT Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites - green to go, yellow for caution and red to stop, helping you avoid the dangerous sites. WOT has an addon available for both Firefox and IE.

  • Green should be good to go
  • Yellow for caution
  • Red to stop

= = = = = = = = = = = = = = = = = = = =

P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

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Make sure you keep your Windows OS current.

  • Windows XP:
    Microsoft will no longer offer support for Windows XP beginning on April 8, 2014
    If you are running Windows XP, please take the time to read the information provided at these links.
  • Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems.
  • Window 8 Open Windows Update by swiping in from the right edge of the screen (or, if you're using a mouse, pointing to the lower-right corner of the screen and moving the mouse pointer up), tapping or clicking Settings, tapping or clicking Change PC settings, and then tapping or clicking Update and recovery.

Without these you are leaving the back door open.

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Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

= = = = = = = = = = = = = = = = = = = =

Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.


OCD

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#18 BarryA

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Posted 14 January 2015 - 02:55 PM

Hi OCD

If I install one of the free firewalls you have mentioned, do I need to disable the Windows integrated firewall I have in XP or will it run ok alongside.

 

All other cleanup actions have now been completed.

 

best............BarryA



#19 OCD

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Posted 14 January 2015 - 08:52 PM

Hi BarryA,

 

If I install one of the free firewalls you have mentioned, do I need to disable the Windows integrated firewall I have in XP or will it run ok alongside.

 

 

If you choose to install a 3rd party firewall you will need to disable the Windows firewall. You should only have one firewall and one anti-virus program installed and running at any one time. Having multiple AV's & FW's running can actually cause more trouble, because they can be working against each other.

 

So the rule of thumb is, one firewall and one anti-virus.

 

Please let me know if you have any additional questions, if not I will mark the topic resolved and close it.


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#20 BarryA

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Posted 15 January 2015 - 08:50 AM

Hi OCD

 

Ok I have no further quesions.

 

A very big thank you for helping with this cleanup, you guys are awesome.

 

kind regards

Barry A



#21 OCD

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Posted 15 January 2015 - 10:03 AM

You're very welcome. Glad I was able to help. :thumbup:
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