2 replies to this topic

[robinegg]

My computer has the dllhost.exe virus (I believe), and my CPU usage tops 100% even with no programs open. I was unable to run the asw log, but here's the FRST log I ran when I was first infected a couple of weeks ago. Thanks in advance for your help.

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 17-11-2014
Ran by Bird (administrator) on BIRD-PC on 18-11-2014 18:33:31
Running from C:\Users\Bird\Desktop
Loaded Profile: Bird (Available profiles: Bird)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Cisco WebEx LLC) C:\Windows\SysWOW64\atashost.exe
(Acer Incorporated) C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe
(Acer Incorporated) C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
(NewTech Infosystems, Inc.) C:\Program Files (x86)\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exe
(Acer) C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTmon.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Acer Incorporated) C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint2K\Apoint.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Dritek System Inc.) C:\Program Files (x86)\Launch Manager\LManager.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint2K\ApMsgFwd.exe
(Alps Electric Co., Ltd.) C:\Program Files\Apoint2K\ApntEx.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
(Acer Incorporated) C:\Program Files\eMachines\eMachines Power Management\ePowerEvent.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\Receiver\Receiver.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfService.exe
(Microsoft Corporation) C:\Windows\SysWOW64\logagent.exe
(Microsoft Corporation) C:\Windows\SysWOW64\WindowsPowerShell\v1.0\powershell.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [IAAnotif] => C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe [186904 2009-10-13] (Intel Corporation)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [7982112 2009-07-28] (Realtek Semiconductor)
HKLM\...\Run: [Acer ePower Management] => C:\Program Files\eMachines\eMachines Power Management\ePowerTray.exe [823840 2009-09-30] (Acer Incorporated)
HKLM\...\Run: [Apoint] => C:\Program Files\Apoint2K\Apoint.exe [301056 2009-06-11] (Alps Electric Co., Ltd.)
HKLM-x32\...\Run: [LManager] => C:\Program Files (x86)\Launch Manager\LManager.exe [1157128 2009-08-18] (Dritek System Inc.)
HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [362432 2011-12-22] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [Monitor] => C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe [106496 2013-11-27] (LeapFrog Enterprises, Inc.)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-2833657339-2228350112-3921681767-1002\...\Run: [NortonOnlineBackupReminder] => C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [588648 2009-07-24] (Symantec Corporation)
HKU\S-1-5-21-2833657339-2228350112-3921681767-1002\...\Run: [Google Update] => C:\Users\Bird\AppData\Local\Google\Update\GoogleUpdate.exe [107912 2014-10-29] (Google Inc.)
HKU\S-1-5-21-2833657339-2228350112-3921681767-1002\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKU\S-1-5-21-2833657339-2228350112-3921681767-1002\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKU\S-1-5-21-2833657339-2228350112-3921681767-1002\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.emac...54z1j5r49m22349
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM-x32 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...ng}&rlz=1I7ACEW
SearchScopes: HKLM-x32 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...ng}&rlz=1I7ACEW
SearchScopes: HKU\S-1-5-21-2833657339-2228350112-3921681767-1002 -> DefaultScope {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...EW_enUS364US364
SearchScopes: HKU\S-1-5-21-2833657339-2228350112-3921681767-1002 -> {67A2568C-7A0A-4EED-AECC-B5405DE63B64} URL = http://www.google.co...EW_enUS364US364
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: Symantec NCO BHO -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll (Symantec Corporation)
BHO-x32: Symantec Intrusion Prevention -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll (Symantec Corporation)
Toolbar: HKU\S-1-5-21-2833657339-2228350112-3921681767-1002 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} -  No File
Toolbar: HKU\S-1-5-21-2833657339-2228350112-3921681767-1002 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} https://mesirowfinan...rt/ieatgpc1.cab
DPF: HKLM-x32 {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL (Microsoft Corporation)
Handler-x32: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll (Symantec Corporation)
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Bird\AppData\Roaming\Mozilla\Firefox\Profiles\6vp049jq.default
FF Homepage: https://www.google.com/?gws_rd=ssl
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_223.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_223.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll (Citrix Systems, Inc.)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8081.0709 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-2833657339-2228350112-3921681767-1002: @tools.google.com/Google Update;version=3 -> C:\Users\Bird\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin HKU\S-1-5-21-2833657339-2228350112-3921681767-1002: @tools.google.com/Google Update;version=9 -> C:\Users\Bird\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn [2011-10-15]

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com/
CHR StartupUrls: Default -> "hxxp://www.google.com/"
CHR Plugin: (Remoting Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Users\Bird\AppData\Local\Google\Chrome\Application\38.0.2125.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Chrome PDF Viewer) - C:\Users\Bird\AppData\Local\Google\Chrome\Application\38.0.2125.111\pdf.dll ()
CHR Plugin: (Shockwave Flash) - C:\Users\Bird\AppData\Local\Google\Chrome\Application\38.0.2125.111\gcswf32.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.9) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (iTunes Application Detector) - C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Profile: C:\Users\Bird\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Bird\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-13]
CHR Extension: (Google Wallet) - C:\Users\Bird\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-27]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 ePowerSvc; C:\Program Files\eMachines\eMachines Power Management\ePowerSvc.exe [844320 2009-09-30] (Acer Incorporated)
S3 GameConsoleService; C:\Program Files (x86)\eMachines Games\eMachines Game Console\GameConsoleService.exe [250616 2009-05-22] (WildTangent, Inc.)
R2 Greg_Service; C:\Program Files (x86)\eMachines\Registration\GregHSRW.exe [1150496 2009-08-28] (Acer Incorporated)
R2 LeapFrog Connect Device Service; C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe [7393280 2013-11-27] (LeapFrog Enterprises, Inc.) [File not signed]
R2 Norton Internet Security; C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe [117648 2011-09-21] (Symantec Corporation)
R2 Updater Service; C:\Program Files\eMachines\eMachines Updater\UpdaterService.exe [240160 2009-07-03] (Acer)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 BHDrvx64; C:\Windows\System32\Drivers\NISx64\1008030.006\BHDrvx64.sys [334384 2010-01-20] (Symantec Corporation)
R1 ccHP; C:\Windows\System32\Drivers\NISx64\1008030.006\ccHPx64.sys [561800 2011-10-14] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-26] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-26] (Symantec Corporation)
R1 IDSVia64; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20141107.001\IDSvia64.sys [633560 2014-08-22] (Symantec Corporation)
R3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20141118.022\ENG64.SYS [129752 2014-11-04] (Symantec Corporation)
R3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20141118.022\EX64.SYS [2137304 2014-11-04] (Symantec Corporation)
R3 SRTSP; C:\Windows\System32\Drivers\NISx64\1008030.006\SRTSP64.SYS [476720 2009-11-05] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\NISx64\1008030.006\SRTSPX64.SYS [32304 2009-11-05] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\NISx64\1008030.006\SYMEFA64.SYS [402992 2009-11-05] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172592 2010-01-30] (Symantec Corporation)
R3 SYMFW; C:\Windows\System32\Drivers\NISx64\1008030.006\SYMFW.SYS [120952 2011-09-21] (Symantec Corporation)
R1 SymIM; C:\Windows\System32\DRIVERS\SymIMv.sys [31280 2009-11-05] (Symantec Corporation)
R3 SYMNDISV; C:\Windows\System32\Drivers\NISx64\1008030.006\SYMNDISV.SYS [56952 2011-09-21] (Symantec Corporation)
R1 SYMTDI; C:\Windows\System32\Drivers\NISx64\1008030.006\SYMTDI.SYS [279160 2011-09-21] (Symantec Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-18 18:33 - 2014-11-18 18:36 - 00020619 _____ () C:\Users\Bird\Desktop\FRST.txt
2014-11-18 18:31 - 2014-11-18 18:33 - 00000000 ____D () C:\FRST
2014-11-18 18:30 - 2014-11-18 18:30 - 02117120 _____ (Farbar) C:\Users\Bird\Desktop\FRST64.exe
2014-11-17 20:35 - 2014-11-17 20:36 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2014-11-17 19:39 - 2014-11-17 19:44 - 122122488 _____ (Microsoft Corporation) C:\Users\Bird\Downloads\msert.exe
2014-11-17 17:55 - 2014-11-17 17:55 - 00003872 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2833657339-2228350112-3921681767-1002UA
2014-11-16 21:33 - 2014-11-16 21:33 - 06000640 _____ () C:\Program Files (x86)\GUT64AC.tmp
2014-11-16 21:33 - 2014-11-16 21:33 - 00000000 ____D () C:\Program Files (x86)\GUM64AB.tmp

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-18 18:23 - 2009-07-13 22:45 - 00009920 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-18 18:23 - 2009-07-13 22:45 - 00009920 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-18 18:00 - 2014-03-14 15:59 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-18 18:00 - 2011-08-16 20:04 - 00000904 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2833657339-2228350112-3921681767-1002UA.job
2014-11-18 17:59 - 2011-08-16 20:04 - 00000852 _____ () C:\Windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2833657339-2228350112-3921681767-1002Core.job
2014-11-18 17:52 - 2010-01-30 14:03 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-18 17:52 - 2010-01-30 14:03 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-18 17:45 - 2009-12-23 10:37 - 01192370 _____ () C:\Windows\WindowsUpdate.log
2014-11-18 16:23 - 2013-03-26 06:53 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2014-11-18 16:13 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-18 16:13 - 2009-07-13 22:51 - 00123087 _____ () C:\Windows\setupact.log
2014-11-17 17:55 - 2011-08-16 20:04 - 00003476 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskUserS-1-5-21-2833657339-2228350112-3921681767-1002Core
2014-11-17 17:47 - 2010-01-30 14:03 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-11-17 17:46 - 2010-01-30 14:03 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-11-12 14:52 - 2014-03-14 15:59 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-11-12 14:52 - 2012-05-25 06:43 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-11-12 14:52 - 2011-07-10 13:58 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-11-10 18:28 - 2009-07-13 23:13 - 00726444 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-10-31 08:02 - 2011-08-16 20:06 - 00002370 _____ () C:\Users\Bird\Desktop\Google Chrome.lnk

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-11-05 14:54

==================== End Of Log ============================

[LiquidTension]

Hello robinegg, welcome to WhatTheTech's Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that.
 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

• Please ensure you read through my instructions thoroughly, and carry out each step in the order specified.
• Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
• Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation and providing the best set of instructions for you.
• Please backup important files before proceeding with my instructions. Malware removal can be unpredictable.  
• If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
• Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
• Ensure you are following this topic. Click  at the top of the page. 
   

======================================================
 
Due to the nature of the infection present, I must unfortunately issue the following warning. 
Please have a read, and let me know how you wish to proceed. 
 

BACKDOOR WARNING
 
------------------------------
 
One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal critical system, financial and personal information.
 
If your computer was used for online banking, has credit card information or other sensitive data, using a non-infected computer/device you should immediately change all account information (including those used for banking, Email, eBay, Paypal, online forums, etc).
 
Banking and credit card institutions should be notified of the possible security breach. Please read the following article for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
 
Whilst the identified infection(s) can be removed, there is no way to guarantee the trustworthiness of your computer unless you reformat your Hard Drive and reinstall your Operating System. This is due to the nature of the infection, which allows a remote attacker to make any number of modifications. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat/reinstall. Please read the following articles for more information.

• When should I re-format? How should I reinstall?
• Help: I Got Hacked. Now What Do I Do?
• Where to draw the line? When to recommend a format and reinstall?

You now have the choice between cleaning the infection(s) present or reformatting your computer. Ultimately, the decision is personal, and what you're most comfortable please. Have a read of the articles linked, then let me know how you wish to proceed, and if you have any questions.

[LiquidTension]

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic