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.com surrogate making my computer craaaawl [Closed]

22 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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so…  dll.host.exe COM surrogate is replicating running programs (e.g.- & Host Process for Windows services) causing my cpu to tank, rendering my PC useless.

I have experience working with & donating to What the Tech, and will follow all of your instructions precisely and as punctually as possible.

 

Thank you.

 

Juliusmaximus

 

 

Below are the scan results:

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-10-2015
Ran by [removed] (administrator) on ORTIZFAMILY-HP (15-10-2015 13:18:49)
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler64.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWXConfigManager.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Microsoft Corporation) C:\Windows\System32\schtasks.exe
(Microsoft Corporation) C:\Windows\System32\schtasks.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Eyeo GmbH) C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\…\Run: [PSUAMain] => C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe [40184 2015-02-26] (Panda Security, S.L.)
Winlogon\Notify\!SABWinLogon: C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL [2007-08-01] (SuperAdBlocker.com)
ShellExecuteHooks-x32:  - {5AE067D3-9AFB-48E0-853A-EBB7F4A000D7} -  No File [ ]
ShellIconOverlayIdentifiers: ["DropboxExt1"] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt2"] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt3"] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt4"] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt5"] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt6"] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt7"] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt8"] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
GroupPolicyScripts-x32: Restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyServer: [S-1-5-21-4195524230-986017159-2191004378-1000] => 127.0.0.1:80
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{CD0DB842-CAD6-421B-8303-3AB7202F6610}: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{D3CC0A27-2019-4124-B977-FA46F2B08A6E}: [DhcpNameServer] 192.168.2.1

Internet Explorer:
==================
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=msnhome
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar;=iesearch
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/
SearchScopes: HKLM -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe;=Desktops
SearchScopes: HKLM -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = hxxp://www.bing.com/search?q={searchTerms}&form;=HPDTDF&pc;=HPDTDF&src;=IE-SearchBox
SearchScopes: HKLM-x32 -> Backup.Old.DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
SearchScopes: HKLM-x32 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe;=Desktops
SearchScopes: HKLM-x32 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = hxxp://www.bing.com/search?q={searchTerms}&form;=HPDTDF&pc;=HPDTDF&src;=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL =
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL =
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus64.dll [2015-02-25] (Eyeo GmbH)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll [2015-02-25] (Eyeo GmbH)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
Toolbar: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: HKLM-x32 {233C1507-6A77-46A4-9443-F871F945D258} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll [2014-06-24] (Adobe Systems, Inc.)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2015-05-21] (Google)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @hulu.com/Hulu Desktop -> C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll [No File]
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-02-20] (Unity Technologies ApS)

Chrome:
=======
CHR HomePage: Default -> hxxp://www.msn.com/?pc=U142&ocid;=U142DHP
CHR StartupUrls: Default -> "hxxp://www.msn.com/?pc=U142&ocid;=U142DHP"
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.5.671\_platform_specific\win_x86\widevinecdmadapter.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\PepperFlash\pepflashplayer.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\pdf.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Earth Plugin) - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll => No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Unity Player) - C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
CHR Plugin: (Hulu Desktop) - C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll => No File
CHR Plugin: (Shockwave for Director) - C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll (Adobe Systems, Inc.)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll => No File
CHR Profile: C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-06-21]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-17]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S4 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2011-10-13] (Advanced Micro Devices, Inc.) [File not signed]
S4 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-11-22] (Hewlett-Packard Company) [File not signed]
S4 MotoHelper; C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [214896 2012-02-06] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
R2 NanoServiceMain; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe [142584 2015-02-26] (Panda Security, S.L.)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 PandaAgent; C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe [66808 2014-10-09] (Panda Security, S.L.)
S4 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [80896 2010-09-16] () [File not signed]
S4 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1119768 2010-09-28] (PDF Complete Inc)
R2 PSUAService; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe [38136 2015-02-26] (Panda Security, S.L.)
S4 RalinkRegistryWriter; C:\Program Files (x86)\Ralink\Common\RaRegistry.exe [372736 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RalinkRegistryWriter64; C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe [447488 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RaMediaServer; C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe [625728 2011-08-18] ()
S4 SABSVC; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE [65536 2005-08-31] (SuperAdBlocker.com) [File not signed]
S4 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 ALESIS_USB2; C:\Windows\System32\Drivers\alesis2u.sys [399424 2010-04-22] (Ploytec GmbH)
S3 ALESIS_USB2_A; C:\Windows\System32\drivers\alesis2a.sys [50240 2010-04-22] (Numark)
S3 AODDriver4.0; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [55424 2011-06-24] (Advanced Micro Devices)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S3 ebdrv; C:\Windows\system32\DRIVERS\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
R1 NNSALPC; C:\Windows\System32\DRIVERS\NNSAlpc.sys [93968 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTP; C:\Windows\System32\DRIVERS\NNSHttp.sys [202000 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTPS; C:\Windows\System32\DRIVERS\NNSHttps.sys [110864 2015-02-09] (Panda Security, S.L.)
R1 NNSIDS; C:\Windows\System32\DRIVERS\NNSIds.sys [116496 2015-02-09] (Panda Security, S.L.)
R1 NNSNAHSL; C:\Windows\System32\DRIVERS\NNSNAHSL.sys [48400 2014-12-31] (Panda Security, S.L.)
R1 NNSPICC; C:\Windows\System32\DRIVERS\NNSPicc.sys [99600 2015-02-09] (Panda Security, S.L.)
R1 NNSPIHSW; C:\Windows\System32\DRIVERS\NNSPihsw.sys [69904 2015-02-09] (Panda Security, S.L.)
R1 NNSPOP3; C:\Windows\System32\DRIVERS\NNSPop3.sys [124176 2015-02-09] (Panda Security, S.L.)
R1 NNSPROT; C:\Windows\System32\DRIVERS\NNSProt.sys [299792 2015-02-09] (Panda Security, S.L.)
R1 NNSPRV; C:\Windows\System32\DRIVERS\NNSPrv.sys [166160 2015-02-09] (Panda Security, S.L.)
R1 NNSSMTP; C:\Windows\System32\DRIVERS\NNSSmtp.sys [113424 2015-02-09] (Panda Security, S.L.)
R1 NNSSTRM; C:\Windows\System32\DRIVERS\NNSStrm.sys [257296 2015-02-09] (Panda Security, S.L.)
R1 NNSTLSC; C:\Windows\System32\DRIVERS\NNSTlsc.sys [106256 2015-02-09] (Panda Security, S.L.)
R2 PSINAflt; C:\Windows\System32\DRIVERS\PSINAflt.sys [163088 2015-02-25] (Panda Security, S.L.)
R2 PSINFile; C:\Windows\System32\DRIVERS\PSINFile.sys [121616 2015-02-25] (Panda Security, S.L.)
R1 PSINKNC; C:\Windows\System32\DRIVERS\psinknc.sys [197392 2015-02-25] (Panda Security, S.L.)
R2 PSINProc; C:\Windows\System32\DRIVERS\PSINProc.sys [124176 2015-02-25] (Panda Security, S.L.)
R2 PSINProt; C:\Windows\System32\DRIVERS\PSINProt.sys [133904 2015-02-25] (Panda Security, S.L.)
R2 PSINReg; C:\Windows\System32\DRIVERS\PSINReg.sys [107792 2015-02-25] (Panda Security, S.L.)
R3 PSKMAD; C:\Windows\System32\DRIVERS\PSKMAD.sys [61712 2015-01-29] (Panda Security, S.L.)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)
S1 SABDIFSV; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABDIFSV.SYS [5632 2005-09-21] () [File not signed]
S1 SABKUTIL; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.sys [32256 2007-02-20] () [File not signed]
S3 SABProcEnum; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABProcEnum.sys [4096 2005-03-21] (SuperAdBlocker.com) [File not signed]
S3 SynasUSB; C:\Windows\System32\drivers\SynUSB64.sys [31248 2006-11-16] (SIA Syncrosoft)
R3 US122; C:\Windows\System32\Drivers\US122x64.sys [200320 2007-08-29] (Frontier Design Group, LLC)
S3 US122DL; C:\Windows\System32\Drivers\US122DLx64.sys [20224 2007-08-29] (Frontier Design Group)
R3 US122WdmService; C:\Windows\System32\Drivers\US122Wdmx64.sys [62976 2007-08-29] (Frontier Design Group, LLC)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]
U3 aswMBR; \??\C:\Users\ORTIZF~1\AppData\Local\Temp\aswMBR.sys [X]
U3 aswVmm; \??\C:\Users\ORTIZF~1\AppData\Local\Temp\aswVmm.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-15 13:16 - 2015-10-15 13:16 - 00000000 ____D C:\Users\Ortiz Family\Desktop\FRST-OlderVersion
2015-10-15 13:15 - 2015-10-15 13:15 - 00002217 _____ C:\Users\Ortiz Family\Desktop\aswMBR2.txt
2015-10-14 04:00 - 2015-10-14 12:10 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\Adobe
2015-10-03 18:39 - 2015-10-03 18:39 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-09-15 05:42 - 2015-09-15 05:42 - 06420480 _____ C:\Program Files (x86)\GUT62F4.tmp
2015-09-15 05:42 - 2015-09-15 05:42 - 00000000 ____D C:\Program Files (x86)\GUM62F3.tmp

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-15 13:19 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-10-15 13:19 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-10-15 13:18 - 2015-04-01 12:17 - 00023178 _____ C:\Users\Ortiz Family\Desktop\FRST.txt
2015-10-15 13:18 - 2015-04-01 12:15 - 00000000 ____D C:\FRST
2015-10-15 13:16 - 2015-04-01 12:14 - 02196992 _____ (Farbar) C:\Users\Ortiz Family\Desktop\FRST64.exe
2015-10-15 13:15 - 2015-04-01 12:01 - 00000512 _____ C:\Users\Ortiz Family\Desktop\MBR.dat
2015-10-15 13:15 - 2011-03-15 21:09 - 01312157 _____ C:\Windows\WindowsUpdate.log
2015-10-15 12:41 - 2015-08-28 12:36 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA1d0e1c0633d832d.job
2015-10-15 12:41 - 2015-08-28 12:36 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore1d0e1c062bc917a.job
2015-10-15 12:37 - 2015-08-18 10:32 - 00000946 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000UA.job
2015-10-15 10:52 - 2011-05-07 15:23 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\CrashDumps
2015-10-15 10:37 - 2015-08-18 10:32 - 00000894 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000Core.job
2015-10-15 04:58 - 2014-11-12 07:31 - 00000000 ____D C:\Users\Ortiz Family\AppData\LocalLow\Adblock Plus for IE
2015-10-15 04:49 - 2011-08-03 14:59 - 00013639 _____ C:\Users\Ortiz Family\Desktop\bill (2).xlsx
2015-10-15 02:30 - 2015-02-12 14:02 - 00000394 ____H C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job
2015-10-14 22:41 - 2009-07-13 23:13 - 00783464 _____ C:\Windows\system32\PerfStringBackup.INI
2015-10-14 22:36 - 2015-06-27 16:15 - 00012502 _____ C:\Windows\setupact.log
2015-10-14 22:36 - 2009-07-13 23:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-10-14 16:39 - 2011-05-07 13:17 - 00150000 _____ C:\Users\Ortiz Family\AppData\Local\GDIPFONTCACHEV1.DAT
2015-10-14 16:24 - 2009-07-13 22:45 - 05052904 _____ C:\Windows\system32\FNTCACHE.DAT
2015-10-14 15:01 - 2011-05-07 13:20 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Adobe
2015-10-14 14:58 - 2011-05-18 10:52 - 00000000 ____D C:\ProgramData\Adobe
2015-10-14 14:12 - 2014-01-14 11:18 - 00002043 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Audition 3.0.lnk
2015-10-14 09:53 - 2011-05-17 01:56 - 00000000 ____D C:\Users\Ortiz Family\Documents\Julio
2015-10-14 04:43 - 2012-03-28 07:58 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-10-10 00:21 - 2011-05-17 11:13 - 00000000 ____D C:\Users\Ortiz Family\Sessions
2015-10-03 18:39 - 2014-09-30 14:35 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Dropbox
2015-09-25 17:03 - 2011-12-07 12:51 - 00000000 ____D C:\Users\Ortiz Family\SCANS
2015-09-23 03:45 - 2011-06-16 03:45 - 00000354 _____ C:\Windows\Tasks\HPCeeScheduleForORTIZFAMILY-HP$.job
2015-09-20 15:31 - 2012-04-15 14:40 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

==================== Files in the root of some directories =======

2015-09-15 05:42 - 2015-09-15 05:42 - 6420480 _____ () C:\Program Files (x86)\GUT62F4.tmp
2014-07-08 15:09 - 2015-05-01 08:55 - 0000132 _____ () C:\Users\Ortiz Family\AppData\Roaming\Adobe PNG Format CS5 Prefs
2014-01-03 19:16 - 2014-01-03 19:16 - 0000000 _____ () C:\Users\Ortiz Family\AppData\Roaming\pdfconverter
2011-09-03 08:09 - 2011-09-03 08:09 - 0000236 _____ () C:\Users\Ortiz Family\AppData\Local\LaunchHomeCenter.log
2011-09-20 14:59 - 2011-09-20 14:59 - 0007602 _____ () C:\Users\Ortiz Family\AppData\Local\Resmon.ResmonCfg
2014-10-27 16:08 - 2014-10-27 16:08 - 0000057 _____ () C:\ProgramData\Ament.ini

Files to move or delete:
====================
C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job

Some files in TEMP:
====================
C:\Users\Ortiz Family\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpx6ytmt.dll

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-10-11 00:55

==================== End of FRST.txt ============================

 

==================== Memory info ===========================

Processor: AMD Athlon™ II X4 640 Processor
Percentage of memory in use: 65%
Total physical RAM: 3839.29 MB
Available physical RAM: 1325.6 MB
Total Virtual: 7676.77 MB
Available Virtual: 5047.24 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:918.5 GB) (Free:566.78 GB) NTFS
Drive d: (HP_RECOVERY) (Fixed) (Total:12.91 GB) (Free:1.54 GB) NTFS ==>[system with boot components (obtained from drive)]

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 04103EB4)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=918.5 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=12.9 GB) - (Type=07 NTFS)

==================== End of Addition.txt ============================

 

 

 

 

aswMBR version 1.0.1.2252 Copyright© 2014 AVAST Software
Run date: 2015-10-15 10:57:24
—————————–
10:57:24.846    OS Version: Windows x64 6.1.7601 Service Pack 1
10:57:24.846    Number of processors: 4 586 0x503
10:57:24.846    ComputerName: ORTIZFAMILY-HP  UserName: Ortiz Family
10:57:26.896    Initialize success
10:57:27.896    VM: initialized successfully
10:57:27.916    VM: Amd CPU BiosDisabled
10:58:37.106    AVAST engine defs: 15101500
11:09:05.340    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000069
11:09:05.340    Disk 0 Vendor: ST310005 HP35 Size: 953869MB BusType: 11
11:09:05.917    Disk 0 MBR read successfully
11:09:05.917    Disk 0 MBR scan
11:09:05.964    Disk 0 unknown MBR code
11:09:06.011    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS          100 MB offset 2048
11:09:06.057    Disk 0 Boot: NTFS     code=1
11:09:06.089    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS       940546 MB offset 206848
11:09:06.135    Disk 0 Partition 3 00     07    HPFS/NTFS NTFS        13221 MB offset 1926445056
11:09:06.635    Disk 0 scanning C:\Windows\system32\drivers
11:09:53.622    Service scanning
11:10:26.756    Modules scanning
11:10:26.772    Disk 0 trace - called modules:
11:10:26.803    ntoskrnl.exe CLASSPNP.SYS disk.sys amd_xata.sys storport.sys hal.dll amd_sata.sys
11:10:26.803    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8003f17060]
11:10:26.819    3 CLASSPNP.SYS[fffff8800196b43f] -> nt!IofCallDriver -> [0xfffffa8003e3fac0]
11:10:26.819    5 amd_xata.sys[fffff88000ff48b4] -> nt!IofCallDriver -> \Device\00000069[0xfffffa8003e399c0]
11:10:31.234    AVAST engine scan C:\Windows
11:12:17.080    AVAST engine scan C:\Windows\system32
11:19:34.021    AVAST engine scan C:\Windows\system32\drivers
11:19:57.530    AVAST engine scan C:\Users\Ortiz Family
12:25:07.833    AVAST engine scan C:\ProgramData
12:34:45.518    Disk 0 statistics 4838081/0/0 @ 0.77 MB/s
12:34:45.564    Scan finished successfully
13:15:43.973    Disk 0 MBR has been saved successfully to "C:\Users\Ortiz Family\Desktop\MBR.dat"
13:15:44.035    The log file has been saved successfully to "C:\Users\Ortiz Family\Desktop\aswMBR2.txt"

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days.

:)


Hello there, Juliusmaximus

:welcome:

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
  • IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.

    —————————————————————————————————

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 users right-click and select Run As Administrator
    • The tool will start to update the database, please wait a bit.
    • Click on I agree button.
    • Click on the Scan button.
    • AdwCleaner will begin…be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button…a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
    —————————————————————————————————

Thank you Conspire!

 

 

# AdwCleaner v5.013 - Logfile created 16/10/2015 at 05:03:47
# Updated 09/10/2015 by Xplode
# Database : 2015-10-16.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Ortiz Family - ORTIZFAMILY-HP
# Running from : C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\Program Files (x86)\Delta
Folder Found : C:\Program Files (x86)\download Manager
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Delta
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Driver Detective
Folder Found : C:\Users\Ortiz Family\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Delta
Folder Found : C:\Users\Ortiz Family\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\download Manager

***** [ Files ] *****

File Found : C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Found : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\DriversHQ.DriverDetective.Client.exe
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{91EE0830-B539-45AB-83F2-741FED0B0E2F}
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{EC29EDF6-AD3C-4E1C-A087-D6CB81400C43}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{91EE0830-B539-45AB-83F2-741FED0B0E2F}
Key Found : HKCU\Software\Delta
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4640FDE1-B83A-4376-84ED-86F86BEE2D41}
Key Found : [x64] HKCU\Software\Delta
Key Found : HKLM\SOFTWARE\Classes\Installer\Features\1EDF0464A38B673448DE688FB6EED214
Key Found : HKLM\SOFTWARE\Classes\Installer\Products\1EDF0464A38B673448DE688FB6EED214
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\1EDF0464A38B673448DE688FB6EED214
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}

***** [ Web browsers ] *****

[C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : aol.com
[C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Found : ask.com

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2715 bytes] ##########

You're welcome. :)

 

I'd need you to run FRST again after running these steps below for fresh review.

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • The tool will start to update the database, please wait a bit.
  • Click on the Scan button.
  • AdwCleaner will begin…be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

===================================================

[external image: thisisujrt.gif] Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

===================================================

On your next reply please post :
AdwCleaner log

JRT log

Fresh FRST log


Please STOP and let me know if you have any problems in performing with the steps above or any questions you may have.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 7 Home Premium x64
Ran by [removed] on Sat 10/17/2015 at  7:22:15.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Tasks

 

~~~ Registry Values

 

~~~ Registry Keys

 

~~~ Files

Successfully deleted: [File] C:\Program Files (x86)\GUT62F4.tmp
Successfully deleted: [File] C:\Users\Ortiz Family\Appdata\Local\google\chrome\user data\default\local storage\chrome-extension_lkpmjnommfoljgjbckjmjhkmnhfmcmon_0.localstorage

 

~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{0BD2932A-4D87-467A-9013-242548D67785}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{22EB2407-E156-41C6-AE2B-0D28AE32C826}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{2D3AF5AC-2CC4-404E-AE06-43FD7F1E5C09}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{4E3AF6F8-6FE4-4A90-BCC8-0E9229E53966}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{502EA0B9-F57E-4E83-AC30-A845C244562F}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{5347EB9B-DA5E-4CFC-BF5B-C2BCD177857C}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{58360227-E29A-4AA6-96D8-2327C4B94680}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{6054B037-6D20-4D40-8026-9B5DDDDA6E6B}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{633892E8-220D-4753-B703-8D6E76298DD3}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{6A1A171A-8FDC-4018-A542-9A7786641C78}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{74FE89C9-DDC6-4A58-914C-BF15CB937365}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{83A3B49F-8B87-4838-8C76-0F40DFE828DA}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{A4B0D025-3A71-4201-BA5E-3259EB590EF4}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{A7DF29F2-00C7-40FD-9F05-75EAFCC55C6E}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{B6C50C10-4BC7-49A2-90C9-A6CB1D182BF5}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{CC749FA5-9003-46E1-80AC-71D79B08EE34}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{CD07BE63-3436-46F3-98D3-EC46DEDD7A94}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{DEAFF23F-9FD0-492D-8F08-18F413704E49}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{F1149A77-66A2-448D-B280-380D9FC017D9}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{F3794F50-EA70-4645-AEAA-CA3D1C9B50D7}
Successfully deleted: [Empty Folder] C:\Users\Ortiz Family\Appdata\Local\{F8E8924B-4026-4389-B45A-1955B8826598}
Successfully deleted: [Folder] C:\Program Files (x86)\pc drivers headquarters
Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

 

~~~ Chrome

[C:\Users\Ortiz Family\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Ortiz Family\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Ortiz Family\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Ortiz Family\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 10/17/2015 at  9:10:15.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

# AdwCleaner v5.013 - Logfile created 17/10/2015 at 09:13:26
# Updated 09/10/2015 by Xplode
# Database : 2015-10-16.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Ortiz Family - ORTIZFAMILY-HP
# Running from : C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLLs ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

***** [ Web browsers ] *****

*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [667 bytes] ##########

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-10-2015
Ran by [removed] (administrator) on ORTIZFAMILY-HP (17-10-2015 09:29:07)
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler64.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe
(Outertech - http://outertech.com) C:\Program Files (x86)\GetDiz\GetDiz.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Eyeo GmbH) C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MpCmdRun.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MpCmdRun.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\…\Run: [PSUAMain] => C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe [40184 2015-02-26] (Panda Security, S.L.)
Winlogon\Notify\!SABWinLogon: C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL [2007-08-01] (SuperAdBlocker.com)
ShellExecuteHooks-x32:  - {5AE067D3-9AFB-48E0-853A-EBB7F4A000D7} -  No File [ ]
ShellIconOverlayIdentifiers: ["DropboxExt1"] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt2"] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt3"] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt4"] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt5"] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt6"] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt7"] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt8"] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
GroupPolicyScripts-x32: Restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyServer: [S-1-5-21-4195524230-986017159-2191004378-1000] => 127.0.0.1:80
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{CD0DB842-CAD6-421B-8303-3AB7202F6610}: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{D3CC0A27-2019-4124-B977-FA46F2B08A6E}: [DhcpNameServer] 192.168.2.1

Internet Explorer:
==================
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/
SearchScopes: HKLM -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Desktops
SearchScopes: HKLM-x32 -> Backup.Old.DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
SearchScopes: HKLM-x32 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Desktops
SearchScopes: HKLM-x32 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL =
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus64.dll [2015-02-25] (Eyeo GmbH)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll [2015-02-25] (Eyeo GmbH)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
Toolbar: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: HKLM-x32 {233C1507-6A77-46A4-9443-F871F945D258} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll [2014-06-24] (Adobe Systems, Inc.)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2015-05-21] (Google)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @hulu.com/Hulu Desktop -> C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll [No File]
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-02-20] (Unity Technologies ApS)

Chrome:
=======
CHR HomePage: Default -> hxxp://www.msn.com/?pc=U142&ocid=U142DHP
CHR StartupUrls: Default -> "hxxp://www.msn.com/?pc=U142&ocid=U142DHP"
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.5.671\_platform_specific\win_x86\widevinecdmadapter.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\PepperFlash\pepflashplayer.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\pdf.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Earth Plugin) - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll => No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Unity Player) - C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
CHR Plugin: (Hulu Desktop) - C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll => No File
CHR Plugin: (Shockwave for Director) - C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll (Adobe Systems, Inc.)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll => No File
CHR Profile: C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-06-21]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-17]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 Adobe LM Service; C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [72704 2015-10-15] (Adobe Systems) [File not signed]
S4 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2011-10-13] (Advanced Micro Devices, Inc.) [File not signed]
S4 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-11-22] (Hewlett-Packard Company) [File not signed]
S4 MotoHelper; C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [214896 2012-02-06] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
R2 NanoServiceMain; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe [142584 2015-02-26] (Panda Security, S.L.)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 PandaAgent; C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe [66808 2014-10-09] (Panda Security, S.L.)
S4 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [80896 2010-09-16] () [File not signed]
S4 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1119768 2010-09-28] (PDF Complete Inc)
R2 PSUAService; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe [38136 2015-02-26] (Panda Security, S.L.)
S4 RalinkRegistryWriter; C:\Program Files (x86)\Ralink\Common\RaRegistry.exe [372736 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RalinkRegistryWriter64; C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe [447488 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RaMediaServer; C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe [625728 2011-08-18] ()
S4 SABSVC; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE [65536 2005-08-31] (SuperAdBlocker.com) [File not signed]
S4 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 ALESIS_USB2; C:\Windows\System32\Drivers\alesis2u.sys [399424 2010-04-22] (Ploytec GmbH)
S3 ALESIS_USB2_A; C:\Windows\System32\drivers\alesis2a.sys [50240 2010-04-22] (Numark)
S3 AODDriver4.0; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [55424 2011-06-24] (Advanced Micro Devices)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S3 ebdrv; C:\Windows\system32\DRIVERS\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
R1 NNSALPC; C:\Windows\System32\DRIVERS\NNSAlpc.sys [93968 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTP; C:\Windows\System32\DRIVERS\NNSHttp.sys [202000 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTPS; C:\Windows\System32\DRIVERS\NNSHttps.sys [110864 2015-02-09] (Panda Security, S.L.)
R1 NNSIDS; C:\Windows\System32\DRIVERS\NNSIds.sys [116496 2015-02-09] (Panda Security, S.L.)
R1 NNSNAHSL; C:\Windows\System32\DRIVERS\NNSNAHSL.sys [48400 2014-12-31] (Panda Security, S.L.)
R1 NNSPICC; C:\Windows\System32\DRIVERS\NNSPicc.sys [99600 2015-02-09] (Panda Security, S.L.)
R1 NNSPIHSW; C:\Windows\System32\DRIVERS\NNSPihsw.sys [69904 2015-02-09] (Panda Security, S.L.)
R1 NNSPOP3; C:\Windows\System32\DRIVERS\NNSPop3.sys [124176 2015-02-09] (Panda Security, S.L.)
R1 NNSPROT; C:\Windows\System32\DRIVERS\NNSProt.sys [299792 2015-02-09] (Panda Security, S.L.)
R1 NNSPRV; C:\Windows\System32\DRIVERS\NNSPrv.sys [166160 2015-02-09] (Panda Security, S.L.)
R1 NNSSMTP; C:\Windows\System32\DRIVERS\NNSSmtp.sys [113424 2015-02-09] (Panda Security, S.L.)
R1 NNSSTRM; C:\Windows\System32\DRIVERS\NNSStrm.sys [257296 2015-02-09] (Panda Security, S.L.)
R1 NNSTLSC; C:\Windows\System32\DRIVERS\NNSTlsc.sys [106256 2015-02-09] (Panda Security, S.L.)
R2 PSINAflt; C:\Windows\System32\DRIVERS\PSINAflt.sys [163088 2015-02-25] (Panda Security, S.L.)
R2 PSINFile; C:\Windows\System32\DRIVERS\PSINFile.sys [121616 2015-02-25] (Panda Security, S.L.)
R1 PSINKNC; C:\Windows\System32\DRIVERS\psinknc.sys [197392 2015-02-25] (Panda Security, S.L.)
R2 PSINProc; C:\Windows\System32\DRIVERS\PSINProc.sys [124176 2015-02-25] (Panda Security, S.L.)
R2 PSINProt; C:\Windows\System32\DRIVERS\PSINProt.sys [133904 2015-02-25] (Panda Security, S.L.)
R2 PSINReg; C:\Windows\System32\DRIVERS\PSINReg.sys [107792 2015-02-25] (Panda Security, S.L.)
R3 PSKMAD; C:\Windows\System32\DRIVERS\PSKMAD.sys [61712 2015-01-29] (Panda Security, S.L.)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)
S1 SABDIFSV; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABDIFSV.SYS [5632 2005-09-21] () [File not signed]
S1 SABKUTIL; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.sys [32256 2007-02-20] () [File not signed]
S3 SABProcEnum; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABProcEnum.sys [4096 2005-03-21] (SuperAdBlocker.com) [File not signed]
S3 SynasUSB; C:\Windows\System32\drivers\SynUSB64.sys [31248 2006-11-16] (SIA Syncrosoft)
R3 US122; C:\Windows\System32\Drivers\US122x64.sys [200320 2007-08-29] (Frontier Design Group, LLC)
S3 US122DL; C:\Windows\System32\Drivers\US122DLx64.sys [20224 2007-08-29] (Frontier Design Group)
R3 US122WdmService; C:\Windows\System32\Drivers\US122Wdmx64.sys [62976 2007-08-29] (Frontier Design Group, LLC)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-17 09:29 - 2015-10-17 09:29 - 00022607 _____ C:\Users\Ortiz Family\Desktop\FRST.txt
2015-10-17 09:10 - 2015-10-17 09:10 - 00003875 _____ C:\Users\Ortiz Family\Desktop\JRT.txt
2015-10-17 07:21 - 2015-10-17 07:21 - 01801288 _____ (Malwarebytes) C:\Users\Ortiz Family\Desktop\JRT.exe
2015-10-17 07:12 - 2015-10-17 07:12 - 01682432 _____ C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
2015-10-16 22:42 - 2015-10-16 22:42 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-10-16 05:03 - 2015-10-17 09:13 - 00000000 ____D C:\AdwCleaner
2015-10-15 14:09 - 2015-10-15 14:09 - 00002027 _____ C:\Users\Public\Desktop\Adobe Audition 3.0.lnk
2015-10-15 14:01 - 2015-10-15 14:01 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\Apple Computer
2015-10-15 13:16 - 2015-10-15 13:16 - 00000000 ____D C:\Users\Ortiz Family\Desktop\FRST-OlderVersion
2015-10-14 04:00 - 2015-10-14 12:10 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\Adobe

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-17 09:29 - 2015-04-01 12:15 - 00000000 ____D C:\FRST
2015-10-17 09:26 - 2015-08-28 12:36 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore1d0e1c062bc917a.job
2015-10-17 09:26 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-10-17 09:26 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-10-17 09:25 - 2011-03-15 21:09 - 01505726 _____ C:\Windows\WindowsUpdate.log
2015-10-17 09:21 - 2009-07-13 23:13 - 00783464 _____ C:\Windows\system32\PerfStringBackup.INI
2015-10-17 09:17 - 2015-06-27 16:15 - 00012670 _____ C:\Windows\setupact.log
2015-10-17 09:17 - 2009-07-13 23:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-10-17 08:41 - 2015-08-28 12:36 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA1d0e1c0633d832d.job
2015-10-17 08:37 - 2015-08-18 10:32 - 00000946 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000UA.job
2015-10-17 05:56 - 2011-08-03 14:59 - 00013639 _____ C:\Users\Ortiz Family\Desktop\bill (2).xlsx
2015-10-17 05:18 - 2014-11-12 07:31 - 00000000 ____D C:\Users\Ortiz Family\AppData\LocalLow\Adblock Plus for IE
2015-10-16 23:45 - 2009-07-13 22:45 - 05052960 _____ C:\Windows\system32\FNTCACHE.DAT
2015-10-16 23:44 - 2015-02-12 14:02 - 00000394 ____H C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job
2015-10-16 23:44 - 2011-05-08 06:54 - 00000000 ____D C:\Windows\Minidump
2015-10-16 23:43 - 2015-08-14 06:36 - 00287047 ____N C:\Windows\Minidump\101615-74615-01.dmp
2015-10-16 22:42 - 2014-09-30 14:35 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Dropbox
2015-10-16 10:37 - 2015-08-18 10:32 - 00000894 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000Core.job
2015-10-15 14:56 - 2011-05-07 13:20 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Adobe
2015-10-15 14:56 - 2011-05-07 13:17 - 00150000 _____ C:\Users\Ortiz Family\AppData\Local\GDIPFONTCACHEV1.DAT
2015-10-15 14:09 - 2014-01-14 11:18 - 00002043 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Audition 3.0.lnk
2015-10-15 14:08 - 2011-05-18 10:52 - 00000000 ____D C:\ProgramData\Adobe
2015-10-15 13:16 - 2015-04-01 12:14 - 02196992 _____ (Farbar) C:\Users\Ortiz Family\Desktop\FRST64.exe
2015-10-15 13:15 - 2015-04-01 12:01 - 00000512 _____ C:\Users\Ortiz Family\Desktop\MBR.dat
2015-10-15 10:52 - 2011-05-07 15:23 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\CrashDumps
2015-10-14 09:53 - 2011-05-17 01:56 - 00000000 ____D C:\Users\Ortiz Family\Documents\Julio
2015-10-14 04:43 - 2012-03-28 07:58 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-10-10 00:21 - 2011-05-17 11:13 - 00000000 ____D C:\Users\Ortiz Family\Sessions
2015-09-25 17:03 - 2011-12-07 12:51 - 00000000 ____D C:\Users\Ortiz Family\SCANS
2015-09-23 03:45 - 2011-06-16 03:45 - 00000354 _____ C:\Windows\Tasks\HPCeeScheduleForORTIZFAMILY-HP$.job
2015-09-20 15:31 - 2012-04-15 14:40 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

==================== Files in the root of some directories =======

2014-07-08 15:09 - 2015-05-01 08:55 - 0000132 _____ () C:\Users\Ortiz Family\AppData\Roaming\Adobe PNG Format CS5 Prefs
2014-01-03 19:16 - 2014-01-03 19:16 - 0000000 _____ () C:\Users\Ortiz Family\AppData\Roaming\pdfconverter
2011-09-03 08:09 - 2011-09-03 08:09 - 0000236 _____ () C:\Users\Ortiz Family\AppData\Local\LaunchHomeCenter.log
2011-09-20 14:59 - 2011-09-20 14:59 - 0007602 _____ () C:\Users\Ortiz Family\AppData\Local\Resmon.ResmonCfg
2014-10-27 16:08 - 2014-10-27 16:08 - 0000057 _____ () C:\ProgramData\Ament.ini

Files to move or delete:
====================
C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job

Some files in TEMP:
====================
C:\Users\Ortiz Family\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpx6ytmt.dll
C:\Users\Ortiz Family\AppData\Local\Temp\sqlite3.dll

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-10-11 00:55

==================== End of FRST.txt ============================

Hi there,
 
Download attached fixlist.txt file and save it to the Desktop.
 
📎fixlist.txt

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply as well as fresh FRST log.
 
On your next reply please post :
Fix FRST log
Fresh FRST log
How is your computer running now?



Please STOP and let me know if you have any problems in performing with the steps above or any questions you may have.

Fix result of Farbar Recovery Scan Tool (x64) Version:15-10-2015
Ran by [removed] (2015-10-18 01:36:07) Run:1
Running from C:\Users\[removed]\Desktop
[removed] Boot Mode: Normal
==============================================

fixlist content:
*****************
start
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL =
GroupPolicyScripts-x32: Restriction <======= ATTENTION
C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job
C:\Users\Ortiz Family\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpx6ytmt.dll
C:\Users\Ortiz Family\AppData\Local\Temp\sqlite3.dll
end
*****************

"HKU\S-1-5-21-4195524230-986017159-2191004378-1000\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{d944bb61-2e34-4dbf-a683-47e505c587dc}" => key removed successfully
HKCR\CLSID\{d944bb61-2e34-4dbf-a683-47e505c587dc} => key not found.
C:\Windows\SysWOW64\GroupPolicy\Machine => moved successfully
C:\Windows\SysWOW64\GroupPolicy\GPT.ini => moved successfully
C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job => moved successfully
C:\Users\Ortiz Family\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpx6ytmt.dll => moved successfully
C:\Users\Ortiz Family\AppData\Local\Temp\sqlite3.dll => moved successfully

The system needed a reboot.

==== End of Fixlog 01:36:08 ====

I haven't had a chance to sit at the computer for a while, busy weekend, but so far so good. 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:15-10-2015
Ran by [removed] (administrator) on ORTIZFAMILY-HP (18-10-2015 07:35:39)
Running from C:\Users\[removed]\Desktop
[removed] Platform: Windows 7 Home Premium Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler.exe
(Google Inc.) C:\Program Files (x86)\Google\Update\1.3.28.15\GoogleCrashHandler64.exe
(Microsoft Corporation.) C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Panda Security, S.L.) C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe
(Microsoft Corporation) C:\Windows\System32\GWX\GWX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Microsoft Corporation) C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Microsoft Corporation) C:\Windows\System32\CompatTelRunner.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\EXCEL.EXE
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Eyeo GmbH) C:\Program Files\Adblock Plus for IE\AdblockPlusEngine.exe

==================== Registry (Whitelisted) ===========================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\…\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1337000 2015-04-30] (Microsoft Corporation)
HKLM-x32\…\Run: [PSUAMain] => C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAMain.exe [40184 2015-02-26] (Panda Security, S.L.)
Winlogon\Notify\!SABWinLogon: C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABWINLO.DLL [2007-08-01] (SuperAdBlocker.com)
ShellExecuteHooks-x32:  - {5AE067D3-9AFB-48E0-853A-EBB7F4A000D7} -  No File [ ]
ShellIconOverlayIdentifiers: ["DropboxExt1"] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt2"] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt3"] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt4"] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt5"] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt6"] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt7"] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File
ShellIconOverlayIdentifiers: ["DropboxExt8"] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Ortiz Family\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll No File

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyServer: [S-1-5-21-4195524230-986017159-2191004378-1000] => 127.0.0.1:80
Tcpip\Parameters: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{CD0DB842-CAD6-421B-8303-3AB7202F6610}: [DhcpNameServer] 192.168.2.1
Tcpip\..\Interfaces\{D3CC0A27-2019-4124-B977-FA46F2B08A6E}: [DhcpNameServer] 192.168.2.1

Internet Explorer:
==================
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKU\S-1-5-21-4195524230-986017159-2191004378-1000\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.msn.com/
SearchScopes: HKLM -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Desktops
SearchScopes: HKLM-x32 -> Backup.Old.DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
SearchScopes: HKLM-x32 -> {d944bb61-2e34-4dbf-a683-47e505c587dc} URL = hxxp://rover.ebay.com/rover/1/711-111092-2357-0/4?satitle={searchTerms}&mfe=Desktops
SearchScopes: HKLM-x32 -> {ec29edf6-ad3c-4e1c-a087-d6cb81400c43} URL = hxxp://www.bing.com/search?q={searchTerms}&form=HPDTDF&pc=HPDTDF&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> DefaultScope {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = hxxps://www.google.com/search?q={searchTerms}
BHO: Bing Bar Helper -> {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} -> C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll [2013-08-28] (Hewlett-Packard)
BHO: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus64.dll [2015-02-25] (Eyeo GmbH)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2011-03-28] (Microsoft Corp.)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL [2013-03-06] (Microsoft Corporation)
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll [2013-08-28] (Hewlett-Packard)
BHO-x32: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll [2015-02-25] (Eyeo GmbH)
Toolbar: HKLM - Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll [2014-03-11] (Microsoft Corporation.)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll [2015-09-21] (Google Inc.)
Toolbar: HKU\S-1-5-21-4195524230-986017159-2191004378-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll [2015-09-21] (Google Inc.)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {17492023-C23A-453E-A040-C7C580BBF700} hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: HKLM-x32 {233C1507-6A77-46A4-9443-F871F945D258} hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: HKLM-x32 {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab

FireFox:
========
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll [2014-06-24] (Adobe Systems, Inc.)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll [2015-05-21] (Google)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.40728.0\npctrl.dll [2015-07-28] ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL [2010-01-09] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL [2010-03-24] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll [2012-03-08] (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.28.13\npGoogleUpdate3.dll [2015-08-28] (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2015-06-29] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @hulu.com/Hulu Desktop -> C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll [No File]
FF Plugin HKU\S-1-5-21-4195524230-986017159-2191004378-1000: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll [2014-02-20] (Unity Technologies ApS)

Chrome:
=======
CHR HomePage: Default -> hxxp://www.msn.com/?pc=U142&ocid=U142DHP
CHR StartupUrls: Default -> "hxxp://www.msn.com/?pc=U142&ocid=U142DHP"
CHR Plugin: (Widevine Content Decryption Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\WidevineCDM\1.4.5.671\_platform_specific\win_x86\widevinecdmadapter.dll => No File
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\PepperFlash\pepflashplayer.dll => No File
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\44.0.2403.155\pdf.dll => No File
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.7.3) - C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Google Earth Plugin) - C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll => No File
CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Unity Player) - C:\Users\Ortiz Family\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
CHR Plugin: (Hulu Desktop) - C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.13.1\npHDPlg.dll => No File
CHR Plugin: (Shockwave for Director) - C:\Windows\SysWOW64\Adobe\Director\np32dsw_1213153.dll (Adobe Systems, Inc.)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\5.1.31211.0\npctrl.dll => No File
CHR Profile: C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Chrome Hotword Shared Module) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg [2015-06-21]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Ortiz Family\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-09-17]

==================== Services (Whitelisted) ========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 Adobe LM Service; C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe [72704 2015-10-15] (Adobe Systems) [File not signed]
S4 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2011-10-13] (Advanced Micro Devices, Inc.) [File not signed]
S4 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-11-22] (Hewlett-Packard Company) [File not signed]
S4 MotoHelper; C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [214896 2012-02-06] ()
R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23816 2015-04-30] (Microsoft Corporation)
R2 NanoServiceMain; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSANHost.exe [142584 2015-02-26] (Panda Security, S.L.)
R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [366544 2015-04-30] (Microsoft Corporation)
R2 PandaAgent; C:\Program Files (x86)\Panda Security\Panda Devices Agent\AgentSvc.exe [66808 2014-10-09] (Panda Security, S.L.)
S4 PassThru Service; C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [80896 2010-09-16] () [File not signed]
S4 pdfcDispatcher; C:\Program Files (x86)\PDF Complete\pdfsvc.exe [1119768 2010-09-28] (PDF Complete Inc)
R2 PSUAService; C:\Program Files (x86)\Panda Security\Panda Security Protection\PSUAService.exe [38136 2015-02-26] (Panda Security, S.L.)
S4 RalinkRegistryWriter; C:\Program Files (x86)\Ralink\Common\RaRegistry.exe [372736 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RalinkRegistryWriter64; C:\Program Files (x86)\Ralink\Common\RaRegistry64.exe [447488 2012-01-12] (Ralink Technology, Corp.) [File not signed]
S4 RaMediaServer; C:\Program Files (x86)\Ralink\Common\RaMediaServer.exe [625728 2011-08-18] ()
S4 SABSVC; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABSVC.EXE [65536 2005-08-31] (SuperAdBlocker.com) [File not signed]
S4 SwitchBoard; C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [517096 2010-02-19] (Adobe Systems Incorporated) [File not signed]
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

===================== Drivers (Whitelisted) ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 ALESIS_USB2; C:\Windows\System32\Drivers\alesis2u.sys [399424 2010-04-22] (Ploytec GmbH)
S3 ALESIS_USB2_A; C:\Windows\System32\drivers\alesis2a.sys [50240 2010-04-22] (Numark)
S3 AODDriver4.0; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [55424 2011-06-24] (Advanced Micro Devices)
U5 AppMgmt; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
S3 ebdrv; C:\Windows\system32\DRIVERS\evbda.sys [3286016 2009-06-10] (Broadcom Corporation)
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [280376 2015-03-04] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124568 2015-03-04] (Microsoft Corporation)
R1 NNSALPC; C:\Windows\System32\DRIVERS\NNSAlpc.sys [93968 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTP; C:\Windows\System32\DRIVERS\NNSHttp.sys [202000 2015-02-09] (Panda Security, S.L.)
R1 NNSHTTPS; C:\Windows\System32\DRIVERS\NNSHttps.sys [110864 2015-02-09] (Panda Security, S.L.)
R1 NNSIDS; C:\Windows\System32\DRIVERS\NNSIds.sys [116496 2015-02-09] (Panda Security, S.L.)
R1 NNSNAHSL; C:\Windows\System32\DRIVERS\NNSNAHSL.sys [48400 2014-12-31] (Panda Security, S.L.)
R1 NNSPICC; C:\Windows\System32\DRIVERS\NNSPicc.sys [99600 2015-02-09] (Panda Security, S.L.)
R1 NNSPIHSW; C:\Windows\System32\DRIVERS\NNSPihsw.sys [69904 2015-02-09] (Panda Security, S.L.)
R1 NNSPOP3; C:\Windows\System32\DRIVERS\NNSPop3.sys [124176 2015-02-09] (Panda Security, S.L.)
R1 NNSPROT; C:\Windows\System32\DRIVERS\NNSProt.sys [299792 2015-02-09] (Panda Security, S.L.)
R1 NNSPRV; C:\Windows\System32\DRIVERS\NNSPrv.sys [166160 2015-02-09] (Panda Security, S.L.)
R1 NNSSMTP; C:\Windows\System32\DRIVERS\NNSSmtp.sys [113424 2015-02-09] (Panda Security, S.L.)
R1 NNSSTRM; C:\Windows\System32\DRIVERS\NNSStrm.sys [257296 2015-02-09] (Panda Security, S.L.)
R1 NNSTLSC; C:\Windows\System32\DRIVERS\NNSTlsc.sys [106256 2015-02-09] (Panda Security, S.L.)
R2 PSINAflt; C:\Windows\System32\DRIVERS\PSINAflt.sys [163088 2015-02-25] (Panda Security, S.L.)
R2 PSINFile; C:\Windows\System32\DRIVERS\PSINFile.sys [121616 2015-02-25] (Panda Security, S.L.)
R1 PSINKNC; C:\Windows\System32\DRIVERS\psinknc.sys [197392 2015-02-25] (Panda Security, S.L.)
R2 PSINProc; C:\Windows\System32\DRIVERS\PSINProc.sys [124176 2015-02-25] (Panda Security, S.L.)
R2 PSINProt; C:\Windows\System32\DRIVERS\PSINProt.sys [133904 2015-02-25] (Panda Security, S.L.)
R2 PSINReg; C:\Windows\System32\DRIVERS\PSINReg.sys [107792 2015-02-25] (Panda Security, S.L.)
R3 PSKMAD; C:\Windows\System32\DRIVERS\PSKMAD.sys [61712 2015-01-29] (Panda Security, S.L.)
S3 RimUsb; C:\Windows\System32\Drivers\RimUsb_AMD64.sys [27520 2007-05-14] (Research In Motion Limited)
S1 SABDIFSV; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABDIFSV.SYS [5632 2005-09-21] () [File not signed]
S1 SABKUTIL; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.sys [32256 2007-02-20] () [File not signed]
S3 SABProcEnum; C:\Program Files (x86)\SuperAdBlocker.com\Super Ad Blocker\SABProcEnum.sys [4096 2005-03-21] (SuperAdBlocker.com) [File not signed]
S3 SynasUSB; C:\Windows\System32\drivers\SynUSB64.sys [31248 2006-11-16] (SIA Syncrosoft)
R3 US122; C:\Windows\System32\Drivers\US122x64.sys [200320 2007-08-29] (Frontier Design Group, LLC)
S3 US122DL; C:\Windows\System32\Drivers\US122DLx64.sys [20224 2007-08-29] (Frontier Design Group)
R3 US122WdmService; C:\Windows\System32\Drivers\US122Wdmx64.sys [62976 2007-08-29] (Frontier Design Group, LLC)
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
S3 MBAMSwissArmy; \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-18 02:50 - 2015-10-18 02:50 - 00000394 ____H C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job
2015-10-17 09:29 - 2015-10-18 07:35 - 00022661 _____ C:\Users\Ortiz Family\Desktop\FRST.txt
2015-10-17 09:10 - 2015-10-17 09:10 - 00003875 _____ C:\Users\Ortiz Family\Desktop\JRT.txt
2015-10-17 07:21 - 2015-10-17 07:21 - 01801288 _____ (Malwarebytes) C:\Users\Ortiz Family\Desktop\JRT.exe
2015-10-17 07:12 - 2015-10-17 07:12 - 01682432 _____ C:\Users\Ortiz Family\Desktop\AdwCleaner.exe
2015-10-16 22:42 - 2015-10-16 22:42 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Dropbox
2015-10-16 05:03 - 2015-10-17 09:13 - 00000000 ____D C:\AdwCleaner
2015-10-15 14:09 - 2015-10-15 14:09 - 00002027 _____ C:\Users\Public\Desktop\Adobe Audition 3.0.lnk
2015-10-15 14:01 - 2015-10-15 14:01 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\Apple Computer
2015-10-15 13:16 - 2015-10-15 13:16 - 00000000 ____D C:\Users\Ortiz Family\Desktop\FRST-OlderVersion
2015-10-14 04:00 - 2015-10-17 11:59 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\Adobe

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2015-10-18 07:35 - 2015-04-01 12:15 - 00000000 ____D C:\FRST
2015-10-18 06:52 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-10-18 06:52 - 2009-07-13 22:45 - 00018736 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-10-18 05:34 - 2014-11-12 07:31 - 00000000 ____D C:\Users\Ortiz Family\AppData\LocalLow\Adblock Plus for IE
2015-10-18 04:39 - 2011-03-15 21:09 - 01569432 _____ C:\Windows\WindowsUpdate.log
2015-10-18 02:53 - 2009-07-13 23:13 - 00783464 _____ C:\Windows\system32\PerfStringBackup.INI
2015-10-18 02:49 - 2015-08-14 06:36 - 00287047 ____N C:\Windows\Minidump\101815-70715-01.dmp
2015-10-18 02:49 - 2015-06-27 16:15 - 00012726 _____ C:\Windows\setupact.log
2015-10-18 02:49 - 2011-05-08 06:54 - 00000000 ____D C:\Windows\Minidump
2015-10-18 02:49 - 2009-07-13 23:08 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2015-10-18 02:41 - 2015-08-28 12:36 - 00000898 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA1d0e1c0633d832d.job
2015-10-18 02:37 - 2015-08-18 10:32 - 00000946 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000UA.job
2015-10-18 01:36 - 2009-07-13 21:20 - 00000000 ____D C:\Windows\SysWOW64\GroupPolicy
2015-10-17 12:41 - 2015-08-28 12:36 - 00000894 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore1d0e1c062bc917a.job
2015-10-17 10:37 - 2015-08-18 10:32 - 00000894 _____ C:\Windows\Tasks\DropboxUpdateTaskUserS-1-5-21-4195524230-986017159-2191004378-1000Core.job
2015-10-17 05:56 - 2011-08-03 14:59 - 00013639 _____ C:\Users\Ortiz Family\Desktop\bill (2).xlsx
2015-10-16 23:45 - 2009-07-13 22:45 - 05052960 _____ C:\Windows\system32\FNTCACHE.DAT
2015-10-16 23:43 - 2015-08-14 06:36 - 00287047 ____N C:\Windows\Minidump\101615-74615-01.dmp
2015-10-16 22:42 - 2014-09-30 14:35 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Dropbox
2015-10-15 14:56 - 2011-05-07 13:20 - 00000000 ____D C:\Users\Ortiz Family\AppData\Roaming\Adobe
2015-10-15 14:56 - 2011-05-07 13:17 - 00150000 _____ C:\Users\Ortiz Family\AppData\Local\GDIPFONTCACHEV1.DAT
2015-10-15 14:09 - 2014-01-14 11:18 - 00002043 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Audition 3.0.lnk
2015-10-15 14:08 - 2011-05-18 10:52 - 00000000 ____D C:\ProgramData\Adobe
2015-10-15 13:16 - 2015-04-01 12:14 - 02196992 _____ (Farbar) C:\Users\Ortiz Family\Desktop\FRST64.exe
2015-10-15 13:15 - 2015-04-01 12:01 - 00000512 _____ C:\Users\Ortiz Family\Desktop\MBR.dat
2015-10-15 10:52 - 2011-05-07 15:23 - 00000000 ____D C:\Users\Ortiz Family\AppData\Local\CrashDumps
2015-10-14 09:53 - 2011-05-17 01:56 - 00000000 ____D C:\Users\Ortiz Family\Documents\Julio
2015-10-14 04:43 - 2012-03-28 07:58 - 00002185 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2015-10-10 00:21 - 2011-05-17 11:13 - 00000000 ____D C:\Users\Ortiz Family\Sessions
2015-09-25 17:03 - 2011-12-07 12:51 - 00000000 ____D C:\Users\Ortiz Family\SCANS
2015-09-23 03:45 - 2011-06-16 03:45 - 00000354 _____ C:\Windows\Tasks\HPCeeScheduleForORTIZFAMILY-HP$.job
2015-09-20 15:31 - 2012-04-15 14:40 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job

==================== Files in the root of some directories =======

2014-07-08 15:09 - 2015-05-01 08:55 - 0000132 _____ () C:\Users\Ortiz Family\AppData\Roaming\Adobe PNG Format CS5 Prefs
2014-01-03 19:16 - 2014-01-03 19:16 - 0000000 _____ () C:\Users\Ortiz Family\AppData\Roaming\pdfconverter
2011-09-03 08:09 - 2011-09-03 08:09 - 0000236 _____ () C:\Users\Ortiz Family\AppData\Local\LaunchHomeCenter.log
2011-09-20 14:59 - 2011-09-20 14:59 - 0007602 _____ () C:\Users\Ortiz Family\AppData\Local\Resmon.ResmonCfg
2014-10-27 16:08 - 2014-10-27 16:08 - 0000057 _____ () C:\ProgramData\Ament.ini

Files to move or delete:
====================
C:\Windows\Tasks\{09FFAFCB-9BC4-4AC7-9E74-706F8DAD94E4}.job

==================== Bamital & volsnap =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-10-11 00:55

==================== End of FRST.txt ============================

Which virus/malware programs , aside from or in place of PANDA, should I be using to better safeguard my PC?  If possible, free programs, I used to be able to count on spybot Search & Destroy, Malwarebytes, adAware, etc… but was instructed not to use those anymore last time I was bailed out by What the Tech.  The duplication of programs (Excel in this case) and the ".com surrogate" persists.  I have attached two screenshots of my windows task manager, one showing the duplicate programs & the other the ".com surrogate" that remains.  

Hi there,

Avast! Anti-virus is a good choice.

As for your issue, let me get back to you tomorrow and I should have time to respond back to you.

I apologize for the delayed response.

I don't think it is caused by malware. Judging based on the task manager screenshot, the memory and cpu usage is at normal level. Does it get to 100% all the time that it lags so much?

Sometimes when the .com surrogate duplicates too many programs , it will pin my CPU all the way up, at which point, all I can do is shut off the PC.  If you'll notice on the first screenshot, although the Task Manager shows multiple instances of EXCEL running, down on the task bar at the bottom of the page, there is no EXCEL that is open.  The .com surrogate manipulates different applications, sometimes its excel, sometimes word, sometimes "host process", but mostly Internet Explorer.  The IE is usually when the crash happens, as it sucks up large quantities of CPU.

 

Thanks

Can I have a look at your Addition.txt log please?

Copy/paste the contents in your next reply.

We might need to try out a few things to find out exactly what's causing the issue.

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