3 replies to this topic

[jayelovecraft]

during a regular scheduled scan suddenly ive noticed my scanner stops at about 95% on a certain dll file (its never done this before) and it forces me to close the scan before completion.  any suggestions?  Im pretty positive that there's no physical damage to my HDD or any viruses on my computer at the moment, but honestly it could be anything.  any help would be great, thanks!

here is a screenshot by the way

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[OCD]

Hi jayelovecraft,

Have you tried running a new scan to see if it hangs on the same file?

If you have with the same results, then run the below listed scans and we'll have a look and see if anything is lurking.

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Security Check

Download Security Check by screen317 from here or here.

• Save it to your Desktop.
  • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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aswMBR

Download aswMBR.exe and save it to your desktop.

• • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
• When asked if you want to download Avast's virus definitions please select Yes.
• Click Scan
• Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
• You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.

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Download Farbar Recovery Scan Tool and save to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• Right click and select "Run as Administrator" to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply

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In your next post please provide the following:

• checkup.txt
• aswMBR.txt
• attach MBR.zip
• FRST.txt
• Addition.txt

[OCD]

Hi jayelovecraft,

Just checking in to see if you still need help?

[OCD]

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