Sorry for the delay Belinda.
It seems that your daughter’s computer is OK but before we tidy up, just a couple more scans.
Open notepad (Start >All Programs > Accessories > Notepad). Please copy the entire contents of the code box below.
CMD: ipconfig /flushdns EmptyTemp:
NOTE: this script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
- save the files as fixlist.txt in the same folder as FRST – NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work
- run FRST then click Fix just once and wait
- it will create a log (Fixlog.txt); please post it to your reply.
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Run Security Check
Download Security Check by screen317 from here or here.
- save it to your Desktop.
- double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
- a Notepad document should open automatically called checkup.txt; please post the contents of that document.
Satchfan