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Pop up ads, malware, slow pc [Solved]


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16 replies to this topic

#16 ken545

ken545

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  • Retired Classroom Teacher
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Posted 08 September 2014 - 05:01 AM

Morning Megan,

 

Glad things are back to normal for you  :thumbup:

 

You should only have one Anti Virus program as per Microsoft, more than one is overkill and can hamper system performance and cause all sorts of other problems, you have Norton, keep it updated and run regular scans, as far as Anti Malware you can have two, that would be fine. You installed Malwarebytes, its a great program, you can upgrade to the Pro Version and it has a protection module that will block bad sites from loading, but the upgrade is totally up to you.  

 

 

Double click on AdwCleaner.exe to run the tool again.
  •  
  • Click on the Uninstall button.
  • Click Yes when asked are you sure you want to uninstall.
  • Both AdwCleaner.exe, its folder and all logs will be removed.
 
 
 
==========================================================
 
 
Please download DelFix and save the file to your Desktop.
 
  •  
  • Double-click DelFix.exe to run the program.
  • Place a checkmark next to the following items:
 
*Activate UAC
*Remove disinfection tools
*Create registry backup
*Reset System Settings
 
 
Click the Run button
 
This will remove the specialised tools we used to clean your system. Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually
 
 
 
==========================================================
 
 
 
  •  
How did I get infected in the first place ?    
Read these links and find out how to prevent getting infected again.
 
 
 
Safe Surfn
Ken


 
 
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#17 ken545

ken545

    Forum God

  • Retired Classroom Teacher
  • 23,219 posts
  • Interests:Fighting Malware and cooking some great Italian and TexMex food
  • MVP

Posted 10 September 2014 - 10:05 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.

 
 
The forum is staffed by volunteers who donate their time and expertise.
If you feel you have been helped, please consider a donation.
donate.gif
 
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Just a reminder that threads will be closed if no reply in 3 days.

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