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Really need help. Virus keeps turning on the proxy and I can't get

Malware Spyware Virus Proxy

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6 replies to this topic

#1 TheSandwiche

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Posted 07 August 2014 - 07:37 PM

A while back I noticed I had several different forms of malware and spamware that had latched onto a program I downloaded. I got stuck with RegCurePro and My PC Backup, both of which I think I managed to get rid of using Hitman Pro and Malwarebytes, but they must have left some files behind or else I have another virus because my proxy gets switched on every 30 seconds to a minute and it prevents me from using the internet properly. I'm going to college next week and I need to clean this computer of the virus before it latches onto the school's network. Help please?

 

Also if you help me please be patient, I'm a bit of a noob at computer processing.


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#2 OCD

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Posted 07 August 2014 - 09:12 PM

Hi TheSandwiche,

My name is OCD. I would be more than happy to take a look at your log and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
  • I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • Copy and Paste logs directly into the reply window. DO NOT attach the logs unless specifically instructed to do so.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your Operating System and losing all your programs and data.

Please stay with this topic until I let you know that your system appears to be "All Clear"

Important: All tools MUST be run from the Desktop.

=========================

bullseye_zpse9eaf36e.gif Security Check

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
=========================

bullseye_zpse9eaf36e.gif aswMBR

Download aswMBR.exe and save it to your desktop.
    • Windows XP : Double click on the icon to run it.
    • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click Scan
  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.
=========================

bullseye_zpse9eaf36e.gif Download Farbar Recovery Scan Tool and save to your desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click and select "Run as Administrator" to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply
=========================

In your next post please provide the following:
  • checkup.txt
  • aswMBR.txt
  • attach MBR.zip
  • FRST.txt
  • Addition.txt

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#3 TheSandwiche

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Posted 08 August 2014 - 09:30 AM

Everytime I try to download one of these, it says that the files are dangerous and may contain a Trojan virus. Are they unsafe or is that the virus attempting to prevent the download?



#4 OCD

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Posted 08 August 2014 - 07:52 PM

Hi TheSandwiche,
 

Everytime I try to download one of these, it says that the files are dangerous and may contain a Trojan virus. Are they unsafe or is that the virus attempting to prevent the download?

bullseye_zpse9eaf36e.gif rkill

It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

Download all requested tools along with rkill and transfer them all to the desktop of the infected computer. Then proceed to run rkill, followed by the tools previously requested in the order requested.

Do not reboot your computer after running rkill as the malware programs will start again.

Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 5 different versions. If one of them won't run then download and try to run the other one.

  • Windows XP : Double click on the icon to run it.
  • Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"

You only need to get one of them to run, not all of them.

Do not reboot your computer after running rkill as the malware programs will start again.

=========================

Post all logs generated.


OCD

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#5 OCD

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Posted 11 August 2014 - 08:44 AM

Hi TheSandwiche,

Just checking in to see if you still need help?
OCD

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#6 TheSandwiche

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Posted 11 August 2014 - 12:42 PM

Sorry about that. I got everything fixed already. Thanks for your help!

#7 OCD

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Posted 11 August 2014 - 04:32 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
OCD

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Also tagged with one or more of these keywords: Malware, Spyware, Virus, Proxy

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