virus & malware plus hijack this can't access hosts files [Sol

computer off - says could not install windows, so I installed manually & rebooted as directed. says could not install updates; changes reverted; unsuccessful

so I installed manually

How exactly do you mean "I installed manually"?

went to control panel - system and security windows updates -
clicked on install update and it acted like it did.
it then asked me to reboot, but then I got error saying updates failed

Download and run Windows Repair (all in one)

• download  Windows Repair (all in one)  from here
• install and then run the program.
• on the “Start Repairs” tab click Start
  
  
  [external image: DwysfIW.jpg]
  
   
• at the “Repair Options” screen, be sure to select all items
• also check Restart System When Finished.
• now press Start

Once that is complete, please check and let me know if there is still a problem.

Satchfan
 

 

when I click on your link it says
Unfortunately the page that you requested does not exist

Apologies. They must have changed it but I should have checked.

 

It is now here.

Any luck?

ran clean up yesterday. today I manually installed windows updates, but on reboot got same error message – - says could not install updates; changes reverted; unsuccessful - just like before

Let’s have a look at the settings.

Please download SystemLook from one of the links below and save it to your Desktop.

SystemLook (32-bit)
SystemLook (64-bit)

• double-click SystemLook.exe to run it.
  
• copy the content of the following codebox into the main textfield - please make sure you include the colon, (:), at the beginning.:
  
  

:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update




• click the Look button to start the scan.
  
• when finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  

Note: The log can also be found on your Desktop entitled SystemLook.txt

Satchfan

 

SystemLook 04.09.10 by jpshortstuff
Log created at 13:11 on 16/06/2014 by Linda
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x0000000004 (4)
"FeaturedUpdatesNotificationSeqNum"= 0x0000000a17 (2583)
"FeaturedUpdatesNotificationSeqNumGenTime"="2014-05-21 05:55:03"
"IncludeRecommendedUpdates"= 0x0000000001 (1)
"NextSqmReportTime"="2014-06-16 21:31:41"
"ScheduledInstallDay"= 0x0000000000 (0)
"ScheduledInstallTime"= 0x0000000003 (3)
"ElevateNonAdmins"= 0x0000000001 (1)
"ActionCenterLastPossibleRestartNotification"="2014-06-17 08:00:00"
"LastRestoreId"="{C9BF4082-E9C9-46DA-ABA8-EABF873539CC}"
"NextDetectionTime"="2014-06-17 05:14:52"
"NextFeaturedUpdatesNotificationTime"="2014-06-16 08:11:48"
"ScheduledInstallDate"="2014-06-17 08:00:00"
"ActionCenterNotificationCount"= 0x0000000002 (2)
"BalloonTime"="2014-06-16 15:28:59"
"BalloonType"= 0x0000000008 (8)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS]

-= EOF =-

Launch Notepad (Start>All Programs>Accessories), and copy/paste all the Quoted REGEDIT below to it. Don't forget to include REGEDIT4:
 

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x00000000

• "Save in": Desktop
• "File Name": fixme.reg
• "Save as Type": All files
• click: Save

On the desktop, double-click fixme.reg and allow it to run. Let it merge

 

Reboot.

 

That should solve the problem of Windows not automatically updating.

Satchfan

I'd like to check other some other entrie so when you've done that, please run SystemLook again.

• double-click SystemLook.exe to run it.
  
• copy the content of the following codebox into the main textfield - please make sure you include the colon, (:), at the beginning.:
  
  

:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update /sub



• click the Look button to start the scan.
  
• when finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  

Satchfan

 

did fixme then rebooted -

avast said it needed to remove bad add toolbar to IE

SystemLook 04.09.10 by jpshortstuff
Log created at 11:00 on 17/06/2014 by Linda
Administrator - Elevation successful

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update]
"AUOptions"= 0x0000000004 (4)
"FeaturedUpdatesNotificationSeqNum"= 0x0000000a17 (2583)
"FeaturedUpdatesNotificationSeqNumGenTime"="2014-05-21 05:55:03"
"IncludeRecommendedUpdates"= 0x0000000001 (1)
"NextSqmReportTime"="2014-06-17 21:31:40"
"ScheduledInstallDay"= 0x0000000000 (0)
"ScheduledInstallTime"= 0x0000000003 (3)
"ElevateNonAdmins"= 0x0000000001 (1)
"ActionCenterLastPossibleRestartNotification"="2014-06-18 08:00:00"
"LastRestoreId"="{C9BF4082-E9C9-46DA-ABA8-EABF873539CC}"
"NextDetectionTime"="2014-06-18 01:09:19"
"NextFeaturedUpdatesNotificationTime"="2014-06-16 08:11:48"
"ScheduledInstallDate"="2014-06-18 08:00:00"
"ActionCenterNotificationCount"= 0x0000000004 (4)
"BalloonTime"="2014-06-17 14:19:18"
"BalloonType"= 0x0000000008 (8)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results]
(No values found)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Detect]
"LastSuccessTime"="2014-06-17 05:15:56"
"LastError"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Download]
"LastSuccessTime"="2014-06-17 08:45:28"
"LastError"= 0x0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install]
"LastSuccessTime"="2014-06-17 08:20:23"
"LastError"= 0x008007054f (-2147023537)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\UAS]
"UpdateCount"= 0x0000000001 (1)

-= EOF =-

after avast said it needed to remove a bad add on, it changed my IE home page from yahoo to bing, and IE won't work and won't let me go to yahoo and says my IE is out of date