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virus & malware plus hijack this can't access hosts files [Sol

virus malware

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98 replies to this topic

#1 dlsmall03

dlsmall03

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Posted 30 May 2014 - 09:39 AM

having many computer problems.  when I tried to run hijack this, it said hijack this can't access hosts files - please help
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:20:17 AM, on 5/30/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16866)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files (x86)\Microsoft Broadband Networking\MSBNTray.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files (x86)\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\Linda\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe
C:\Program Files (x86)\IncrediMail\Bin\ImApp.exe
C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe
C:\Program Files (x86)\IncrediMail\Bin\IncMail.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe
C:\Users\Linda\Documents\HiJackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
F2 - REG:system.ini: UserInit=userinit.exe
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: RealNetworks Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: avast! Online Security - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
O4 - HKLM\..\Run: [SSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe
O4 - HKLM\..\Run: [UpdateLBPShortCut] "c:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "c:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [UpdatePDIRShortCut] "c:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
O4 - HKLM\..\Run: [UpdatePSTShortCut] "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\CyberLink\CyberLink DVD Suite Deluxe" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [HP Remote Solution] %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [YMailAdvisor] "C:\Program Files (x86)\Yahoo!\Common\YMailAdvisor.exe"
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files (x86)\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files (x86)\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files (x86)\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files (x86)\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files (x86)\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files (x86)\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\RunOnce: [20140526] C:\Program Files\AVAST Software\Avast\setup\emupdate\4df644e2-b9f2-4163-a823-99a11323ce69.exe /check
O4 - HKCU\..\RunOnce: [iCloud] "C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloud.exe"
O4 - Startup: Dropbox.lnk = Linda\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Global Startup: DisplayKEY eSYNC Info.lnk = C:\dKEYUSBCradle\SyncInfoApp.exe
O4 - Global Startup: Microsoft Broadband Networking.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~4\Office12\REFIEBAR.DLL
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: http://ntreis.marketlinx.com
O15 - Trusted Zone: http://*.ntreis.net
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5D637FAD-E202-48D1-8F18-5B9C459BD1E3} (Image Uploader Control) - http://www.propertyp...geUploader5.cab
O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.h...tDetection2.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset...lineScanner.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://rebac.webex....br/ieatgpc1.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe
O23 - Service: DisplayKey Sync Service (dKeySync) - Supra - C:\dKEYUSBCradle\SyncService.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\HP Game Console\GameConsoleService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
O23 - Service: McciCMService64 - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - Unknown owner - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: RealNetworks Downloader Resolver Service - Unknown owner - C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
 
--
End of file - 14994 bytes
 

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#2 Satchfan

Satchfan

    SuperHelper

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  • 6,373 posts
  • Interests:LFC, music, more LFC, more music

Posted 01 June 2014 - 02:35 AM

Hello dlsmall03 and welcome to the WTT forum.

My name is Satchfan and I would be glad to help you with your computer problem.

Please read the following guidelines which will help to make cleaning your machine easier:

  • please follow all instructions in the order posted
  • please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear
  • all logs/reports, etc. must be posted in Notepad. Please ensure that word wrap is unchecked. In Notepad click Format, uncheck Word wrap if it is checked
  • if you don't understand something, please don't hesitate to ask for clarification before proceeding
  • the fixes are specific to your problem and should only be used for this issue on this machine.
  • please reply within 3 days. If you do not reply within this period I will post a reminder but topics with no reply in 4 days will be closed!

IMPORTANT:

Please DO NOT install/uninstall any programs unless asked to.
Please DO NOT run any scans other than those requested

===================================================

Note: Please run these in the order given in the instructions.

===================================================

Download and run AdwCleaner

Download AdwCleaner from here and save it to your desktop.


  • run AdwCleaner
  • when it has finished, select Clean
  • if it asks to reboot, allow the reboot
  • on reboot a log will be produced; please attach the content of the log to your next reply.

===================================================

Download and run Junkware Removal Tool

thisisujrt.gif Please download Junkware Removal Tool to your desktop.

  • shut down your protection software now to avoid potential conflicts.
  • run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator"
  • the tool will open and start scanning your system
  • please be patient as this can take a while to complete depending on your system's specifications
  • on completion, a log (JRT.txt) is saved to your desktop and will automatically open
  • post the contents of JRT.txt into your next message.

===================================================

Run OTL

  • download OTL to your desktop.
  • double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • click Scan all users.
  • under Custom Scan paste this in


    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    services.exe
    /md5stop
    %systemroot%\*. /rp /s
    DRIVES
    CREATERESTOREPOINT


     

  • click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan won’t take long.
  • when the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.
  • you may need two posts to fit them both in.

Logs to include with next post:

AdwCleaner log
JRT.txt
OTL.txt
Extras.txt


Thanks

Satchfan
 

 


NINA - Proud graduate of the WTT Classroom

Member of UNITE

The help you receive here is free but if you feel I have helped, you may consider making a Donation.

#3 dlsmall03

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Posted 01 June 2014 - 09:55 AM

adw cleaner log attached

Attached Files



#4 dlsmall03

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Posted 01 June 2014 - 10:13 AM

JRT text log attached

Attached Files

  • Attached File  JRT.txt   3.02KB   97 downloads


#5 dlsmall03

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Posted 01 June 2014 - 10:44 AM

extras and OTL log files attached

Attached Files



#6 Satchfan

Satchfan

    SuperHelper

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  • Interests:LFC, music, more LFC, more music

Posted 01 June 2014 - 02:50 PM

Hi dlsmall03

Please do not attach any more logs, copy/paste them into the post.

I’d like you to run another couple of programs to check your computer further.


Run Security Check

Download Security Check by screen317 from here or here.
 

  • save it to your Desktop.
  • double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • a Notepad document should open automatically called checkup.txt; please post the contents of that document.

===================================================

Run aswMBR

  • download aswMBR.exe to your desktop.
  • double click the aswMBR.exe to run it
  • if asked, accept the AVAST virus definition download
  • click the "Scan" button to start scan
  • on completion of the scan click Save log, save it to your desktop and post in your next reply

Logs to include with next post:

checkup.txt
aswMBR log


Thanks

Satchfan
 

 


NINA - Proud graduate of the WTT Classroom

Member of UNITE

The help you receive here is free but if you feel I have helped, you may consider making a Donation.

#7 dlsmall03

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Posted 02 June 2014 - 09:14 AM

tried to run Security Check; then tried to right click and run as Admin - both times I got this:

 

 UNSUPPORTED OPERATING SYSTEM! ABORTED!



#8 dlsmall03

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Posted 02 June 2014 - 09:37 AM

here is aswmbr file - I can't tell if it was through scanning - hope so?

 

OTL Extras logfile created on: 6/1/2014 11:24:07 AM - Run 1
OTL by OldTimer - Version 3.2.69.0     Folder = C:\Users\Linda\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16866)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
5.75 Gb Total Physical Memory | 3.77 Gb Available Physical Memory | 65.54% Memory free
11.50 Gb Paging File | 9.23 Gb Available in Paging File | 80.31% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.76 Gb Total Space | 301.80 Gb Free Space | 66.80% Space Free | Partition Type: NTFS
Drive D: | 14.00 Gb Total Space | 1.63 Gb Free Space | 11.65% Space Free | Partition Type: NTFS
Drive E: | 575.56 Mb Total Space | 10.59 Mb Free Space | 1.84% Space Free | Partition Type: UDF
Drive L: | 960.52 Mb Total Space | 955.13 Mb Free Space | 99.44% Space Free | Partition Type: FAT
 
Computer Name: LINDA-DESKTOP | User Name: Linda | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = ChromeHTML] -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
 
[HKEY_USERS\S-1-5-21-2137610184-1958078488-3510251021-1000\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found
 
========== Shell Spawning ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\system32\rundll32.exe" "C:\Windows\system32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
https [open] -- "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" -- "%1" (Google Inc.)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
 
========== Security Center Settings ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01  [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
 
========== Firewall Settings ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1
 
========== Authorized Applications List ==========
 
 
========== Vista Active Open Ports Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{005A181C-2131-4C37-97C7-5314609C7C49}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{0157D9E0-4545-4CD7-835D-2810CD1B4A13}" = lport=4000 | protocol=6 | dir=out | app=c:\program files (x86)\dll-files.com fixer\dllfixer.exe |
"{14CC2554-525B-4123-A78A-06D89BEA4A71}" = lport=6004 | protocol=17 | dir=in | app=c:\program files (x86)\microsoft office\office12\outlook.exe |
"{14D5CDE3-7A08-414F-BE9B-A1874C586172}" = lport=2869 | protocol=6 | dir=in | app=system |
"{2BDD89E6-168D-45EB-BECA-066112DB42B4}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{3BFC506D-3DE8-4154-A940-B1571F0E5AD8}" = lport=4000 | protocol=6 | dir=out | app=c:\program files (x86)\dll-files.com fixer\dllfixer.exe |
"{8206003B-16C0-4D4E-92C2-9424DFB1F625}" = rport=10243 | protocol=6 | dir=out | app=system |
"{8455260B-D92D-49B9-84DA-FF2C5671FB88}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{8B6F91CB-BAE0-4F20-A712-9258035F1A3F}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service\intuitupdateservice.exe |
"{A3FDF84C-431C-4DE7-B29B-697C1F5276C0}" = lport=68 | protocol=17 | dir=in | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{A4D29BB0-EFFE-49A4-9EAA-D3687CF06D7F}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{B0BE2068-AFD3-4B25-8823-4D1E53E1DFDC}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CD48F014-02B8-4419-82FC-FD503065B7BE}" = lport=10243 | protocol=6 | dir=in | app=system |
"{D2495DA7-6590-4561-9300-E302F8F1FA0E}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{F1FEF395-A323-458E-8703-7EE1FBA4795F}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{FCB3B857-3AF7-4F74-B03A-9DFCBCE0BE41}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{FE9D9BBC-33B1-47F9-B788-607D0022CC31}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service\intuitupdater.exe |
 
========== Vista Active Application Exception List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{07BFEBB9-73FA-40AD-AEB9-BFC7D28EFF3B}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{09132999-3E97-4817-8B2C-F63964604589}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{0A9FDFE4-F7AF-4749-9C4C-C26E2783CB55}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\clmlsvc.exe |
"{0FAC7871-3599-48EB-8E60-5C9BDA086867}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe |
"{148FC6E9-6C12-4182-8120-D61B654C3891}" = protocol=6 | dir=in | app=c:\program files (x86)\steam\steam.exe |
"{21A831AC-3FFD-41B7-B331-5CEEB21C6C8B}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{24DE55B2-B6C0-49A8-9434-336916A5FD90}" = protocol=6 | dir=in | app=c:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe |
"{2730AEAC-8F46-4A53-A6AA-1D78A46BAC31}" = protocol=17 | dir=in | app=c:\program files (x86)\steam\steam.exe |
"{2A76D6FE-301F-4A02-9A75-78572214EB1B}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
"{2CB30D2C-7E1D-4969-BD63-3EB8ACD8B8A4}" = protocol=17 | dir=in | app=c:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe |
"{2E8B0E6D-A583-43C6-A079-5594B472272B}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\kernel\clml\clmlsvc.exe |
"{2EBBB959-2AFE-4D3E-861C-0DB7EE69DBD3}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{352852FF-A2A6-4895-A081-163DE5C63018}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{35B44717-076C-46F6-A327-B2E281F9A1DB}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{3B5C269B-55B4-461C-B9DF-6FC39080E110}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{40D2E30C-6C7B-43CF-A54D-49686A3F73B6}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
"{4A5BECEA-9834-4260-B389-EEB87F157CA4}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{5367FC46-F933-4DB4-BD49-E68B289CF810}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{59675D43-D457-49AD-A355-A67A199CF671}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector\pdr.exe |
"{5BE7505A-8390-4A25-A08C-E7785EB74129}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
"{6392BFE1-0A75-48B1-B88E-15ED684C0D34}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{65E474F7-C1F4-4DB2-A10D-FE74F5D4E3CE}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{6C08AE90-0C83-42D5-8A23-ACC8804482D9}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartvideo.exe |
"{709FD4B7-DF83-4C25-83FC-53D361660E33}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartmusic.exe |
"{72D35C6A-EC6E-4E74-B35B-C253E53BD935}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\tsmagent.exe |
"{76322927-B01F-4AE5-ABD1-0C31A03E09D5}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{8108DC27-478C-49E2-BC53-168462C8FEBD}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
"{850BF13B-A9B4-44AF-BD04-1B8B2D558702}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{8BA712DA-3CB1-4F5B-858F-A026F53C9B9B}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\clmlsvc.exe |
"{8CCC3AC8-C710-4AB9-AABF-0B4FDC553DE4}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{8DBB1A54-7741-434F-A166-EF36229B5494}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartphoto.exe |
"{96A2DD12-17D4-4528-9257-42141BFD185F}" = protocol=6 | dir=out | app=system |
"{A451BB67-2AB2-4B4B-81E6-5FC738FE5CAB}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartphoto.exe |
"{B0520CEE-ECDC-4BC1-BB7C-235FF3ADFF76}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{B6C5836B-2628-4F7F-BD7E-7EE2FC8EC7C8}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{BF83D4C9-C8B4-458E-9538-1A7072C0DB0E}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
"{C1B4417A-4870-4BFA-AF39-AC0F090F5885}" = dir=out | svc=sharedaccess | app=%systemroot%\system32\svchost.exe |
"{D096000F-29A9-4B8C-BF2F-30A9F241ED27}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{DB1B6300-4EA6-4CA6-8DE6-547C6A357462}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
"{DF8BDFBF-63AE-486F-BDEE-FE796433E005}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{E114335C-EB9E-45FA-B781-E107FDB90CEB}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartmusic.exe |
"{E1CBA32B-5FD4-4BD4-B19A-AA5A66D480A0}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{E81B333E-EDEB-4CC2-B425-52DEDA50FED4}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hpdvdsmart.exe |
"{EA2316B8-B552-4188-AB3A-7BEE8FB1044C}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{EC80985D-55CE-4060-B088-7AA2AE4B6BC3}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\tsmagent.exe |
"{ED6BFD6C-F7B2-48EC-B728-3A5A68A0F064}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartmusic.exe |
"{F61D2D9B-9278-410D-BC4D-1CCA13303068}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{F697794B-5EB1-4BD7-ADC0-BFE2715CFB86}" = dir=in | app=c:\program files (x86)\hewlett-packard\touchsmart\media\hptouchsmartvideo.exe |
"{F918EBBA-4B8A-4C7D-8872-59A84BBC78E6}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartphoto.exe |
"{FA618217-2553-4E86-B1B5-6FC9935A91BD}" = dir=in | app=c:\program files (x86)\hewlett-packard\media\dvd\hptouchsmartvideo.exe |
"TCP Query User{7A961A2E-71C5-4EE0-A23D-F908744EFCF9}C:\program files (x86)\microsoft broadband networking\msbnutil.exe" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbnutil.exe |
"TCP Query User{8C34243F-1C27-4D8B-A330-6555451D45C2}C:\program files (x86)\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files (x86)\google\google earth\client\googleearth.exe |
"TCP Query User{8EC5A19D-59D3-49D0-9752-5BAD2FF52892}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |
"TCP Query User{9EB5284F-A92A-43AF-9E1A-ED36986744B1}C:\program files (x86)\itunes\itunes.exe" = protocol=6 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"TCP Query User{D39F654D-8997-4049-8C51-1A62017D7EE6}C:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe" = protocol=6 | dir=in | app=c:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe |
"TCP Query User{EFF76449-D917-4762-A174-E83F29165939}C:\program files (x86)\microsoft broadband networking\msbnutil.exe" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbnutil.exe |
"TCP Query User{F5B0C0DD-10B2-49A1-B2CF-EA71C13925E8}C:\program files (x86)\microsoft broadband networking\msbncfg.exe" = protocol=6 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbncfg.exe |
"TCP Query User{F9351CFF-C295-419C-97CC-60E756E84D0E}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{140467C5-B546-4B44-8419-9D699A3C3F8C}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{22EC0444-D8F7-495F-9930-B3A7B55A0724}C:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe" = protocol=17 | dir=in | app=c:\users\linda\appdata\roaming\dropbox\bin\dropbox.exe |
"UDP Query User{4A4278A1-4549-4498-8C1D-37024490C881}C:\program files (x86)\itunes\itunes.exe" = protocol=17 | dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"UDP Query User{73F722CC-41B7-449D-9437-20919BD6A78A}C:\program files (x86)\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files (x86)\google\google earth\client\googleearth.exe |
"UDP Query User{AF7828FC-5541-4E15-9B06-05AFD5D2B192}C:\program files (x86)\microsoft broadband networking\msbnutil.exe" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbnutil.exe |
"UDP Query User{CEE6165D-5AC5-4BC6-9B5C-E32F8376CB66}C:\program files (x86)\microsoft broadband networking\msbncfg.exe" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbncfg.exe |
"UDP Query User{D0F2B5E4-4223-4BA6-8B8F-91B7FA22851F}C:\program files (x86)\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files (x86)\internet explorer\iexplore.exe |
"UDP Query User{E86A24C3-18B5-4E62-A004-B3CB0AFFC993}C:\program files (x86)\microsoft broadband networking\msbnutil.exe" = protocol=17 | dir=in | app=c:\program files (x86)\microsoft broadband networking\msbnutil.exe |
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll
"{4FFA2088-8317-3B14-93CD-4C699DB37843}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
"{5A68A656-979F-4168-8795-E2E368AA4DC2}" = iTunes
"{5F240DB8-0D74-4F13-86C3-929760392A8D}" = HP Remote Software
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{787136D2-F0F8-4625-AA3F-72D7795AC842}" = Apple Mobile Device Support
"{7DEBE4EB-6B40-3766-BB35-5CBBC385DA37}" = Microsoft .NET Framework 4.5.1
"{81E20D41-C277-4526-934D-F2380AF91B78}" = iCloud
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-002A-0000-1000-0000000FF1CE}" = Microsoft Office Office 64-bit Components 2007
"{90120000-002A-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit MUI (English) 2007
"{90120000-0116-0409-1000-0000000FF1CE}" = Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
"{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033" = Microsoft .NET Framework 4.5.1
"{9B48B0AC-C813-4174-9042-476A887592C7}" = Windows Live ID Sign-in Assistant
"{ABA4FAF1-6389-45F9-92CE-3914A4E5C471}" = PaperPort Image Printer 64-bit
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
"{BBA09DF4-4519-4BD0-B203-A58CACB92DFA}" = DisplayKEY USB Cradle
"{D2E8F543-D23A-4A38-AFFC-4BDEBFBA6FDA}" = HP MediaSmart SmartMenu
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{FF21C3E6-97FD-474F-9518-8DCBE94C2854}" = 64 Bit HP CIO Components Installer
"CutePDF Writer Installation" = CutePDF Writer 2.8
"NVIDIA Drivers" = NVIDIA Drivers
"PC-Doctor for Windows" = Hardware Diagnostic Tools
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{004B8D14-7E3A-490A-ABB3-753535E169E3}" = Brother MFL-Pro Suite MFC-8690DW
"{02570AE0-BEE0-4A6C-BE3F-D806E9F2EA17}" = ScanSoft PaperPort 11
"{0295F89F-F698-4101-9A7D-49F407EC2D82}" = HP Active Support Library
"{034DD4BB-F0D6-4ECF-B064-8E39E3EF7076}" = Quicken 2013
"{03BF5CB1-B72E-4CA6-A278-F65680F05420}" = HP Picasso Media Center Add-In
"{05BDC796-3451-4F81-B91D-E98F7ADA76C2}" = TurboTax 2010 WinPerTaxSupport
"{0D2E80C8-0875-43EB-9623-47118E2DFBCA}" = Quicken 2007
"{111EE7DF-FC45-40C7-98A7-753AC46B12FB}" = QuickTime 7
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{1896E712-2B3D-45eb-BCE9-542742A51032}" = PictureMover
"{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}" = iSEEK AnswerWorks English Runtime
"{1CC069FA-1A86-402E-9787-3F04E652C67A}" = HP Support Information
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{2624B969-7135-4EB1-B0F6-2D8C397B45F7}_is1" = Media Player Classic - Home Cinema v1.5.2.3456
"{267F32DB-AB1D-4F05-AAD1-D70D40216F66}" = Capgemini Screen Saver
"{26A24AE4-039D-4CA4-87B4-2F83217055FF}" = Java 7 Update 55
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{2EA870FA-585F-4187-903D-CB9FFD21E2E0}" = DHTML Editing Component
"{35505AE1-27E2-4206-B3BF-58771803B8D0}" = IncrediMail
"{3782EC09-4000-475E-8A59-9CABD6F03B4C}" = TurboTax 2010 WinPerFedFormset
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}" = HP Advisor
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}" = Google Earth
"{4F2FCCCF-29F3-44B9-886F-6D16F8417522}" = TurboTax 2010 wrapper
"{52E225FC-FCB4-41F7-837B-6E37FB05BD7B}" = Adobe AIR
"{5AE5DB70-5CE6-4876-A83E-8246CC36FC28}" = Microsoft Office PowerPoint 2007 Get Started Tab
"{61EDBE71-5D3E-4AB7-AD95-E53FEAF68C17}" = Bing Rewards Client Installer
"{638547C2-2ABA-46F4-AE28-85FF6E83CB54}" = Microsoft Broadband Networking
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{68B52EFD-86CC-486E-A8D0-A3A1554CB5BC}" = Microsoft Office Word 2007 Get Started Tab
"{6D8D64BE-F500-55B6-705D-DFD08AFE0624}" = Acrobat.com
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{784BEA84-FA66-4B19-BB80-7B545F248AC6}" = HP Total Care Setup
"{788A0222-5690-4212-AA9C-C48FD0E1C9AE}" = Photo Notifier and Animation Creator
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7F10292C-A190-4176-A665-A1ED3478DF86}" = LightScribe System Software
"{8927E07C-97F7-4A54-88FB-D976F50DD46E}" = Turbo Lister 2
"{90120000-0012-0000-0000-0000000FF1CE}" = Microsoft Office Standard 2007
"{90120000-0012-0000-0000-0000000FF1CE}_STANDARD_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_STANDARD_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_STANDARD_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_STANDARD_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_STANDARD_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_STANDARD_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_STANDARD_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_STANDARD_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002A-0000-1000-0000000FF1CE}_STANDARD_{664655D8-B9BB-455D-8A58-7EAF7B0B2862}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002A-0409-1000-0000000FF1CE}_STANDARD_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_STANDARD_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_STANDARD_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0116-0409-1000-0000000FF1CE}_STANDARD_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{96165A0E-F058-4303-B701-A91C219E3967}" = TurboTax 2010 wtniper
"{97486FBE-A3FC-4783-8D55-EA37E9D171CC}" = HP Update
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9CC89170-000B-457D-91F1-53691F85B223}" = Python 2.6.1
"{A0640EC2-B97E-4FC1-AD14-227C9E386BB4}" = HP Recovery Manager RSS
"{A26F8BBD-EC10-4bdc-8AD8-F146825A8A63}_is1" = Wondershare Dr.Fone (iPhone 4)(Build 1.0.0.33)
"{A525E00B-6609-442E-9DCD-64453C233E8D}" = TurboTax 2010 WinPerReleaseEngine
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime
"{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}" = Windows 7 Upgrade Advisor
"{AB706D91-2242-4E1D-B4D0-1ED35387F5A7}" = Microsoft Office Excel 2007 Get Started Tab
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.10)
"{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"{B84739A3-F943-47E4-95D8-96381EF5AC48}" = HP Customer Experience Enhancements
"{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{C611CF88-969D-43E6-A877-D6D6439DD081}" = HP Remote Solution
"{C779648B-410E-4BBA-B75B-5815BCEFE71D}" = Safari
"{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}" = RealDownloader
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCF6F57B-F6B4-4508-BF45-63AAC9DE416A}" = Quicken 2010
"{D9DAD0FF-495A-472B-9F10-BAE430A26682}" = Apple Application Support
"{DBCC73BA-C69A-4BF5-B4BF-F07501EE7039}" = AnswerWorks 5.0 English Runtime
"{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"{E3CD4EA8-68BB-46E8-9E79-20A417A82C53}" = MicrosoftOfficeLiveMeeting2007
"{E4257ACA-7D3B-4FBA-8A37-E1F4699E91C7}" = WOT Services
"{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 13 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 13 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Adobe SVG Viewer" = Adobe SVG Viewer 6.0
"ATT-PRT22" = ATT-PRT22
"Avast" = avast! Free Antivirus
"Carbonite Backup" = Carbonite
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"Google Chrome" = Google Chrome
"HijackThis" = HijackThis 2.0.2
"HP Remote Solution" = HP Remote Solution
"IncrediMail" = IncrediMail 2.5
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}" = HP MediaSmart Music/Photo/Video
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1  (1033)" = Microsoft .NET Framework 1.1
"outlookset" = Outlook Setup Tool
"Photo Notifier and Animation Creator" = Photo Notifier and Animation Creator
"pywin32-py2.6" = Python 2.6 pywin32-212
"RealPlayer 16.0" = RealPlayer
"Registry Mechanic_is1" = PC Tools Registry Mechanic 11.1
"sp44626" = sp44626
"STANDARD" = Microsoft Office Standard 2007
"Switch" = Switch Sound File Converter
"TurboTax 2010" = TurboTax 2010
"WildTangent hp Master Uninstall" = HP Games
"Yahoo! Mail" = Yahoo! Internet Mail
"Yahoo! Mail Advisor" = Yahoo! Mail Advisor
"Yahoo! Software Update" = Yahoo! Software Update
"YInstHelper" = Yahoo! Install Manager
"YTdetect" = Yahoo! Detect
 
========== HKEY_USERS Uninstall List ==========
 
[HKEY_USERS\S-1-5-21-2137610184-1958078488-3510251021-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Dropbox" = Dropbox
"GoToMeeting" = GoToMeeting 5.1.0.880
 
========== Last 20 Event Log Errors ==========
 
[ OSession Events ]
Error - 9/13/2011 10:57:58 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:00 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:02 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:27 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:29 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:31 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:33 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:35 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:37 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
Error - 9/13/2011 10:58:38 PM | Computer Name = Linda-desktop | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 6, Application Name: Microsoft Office Outlook, Application Version:
 12.0.6557.5001, Microsoft Office Version: 12.0.6425.1000. This session lasted 0
 seconds with 0 seconds of active time.  This session ended with a crash.
 
[ System Events ]
Error - 6/1/2014 12:12:53 PM | Computer Name = Linda-desktop | Source = DCOM | ID = 10016
Description =
 
 
< End of report >
 



#9 dlsmall03

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Posted 02 June 2014 - 09:47 AM

 Results of screen317's Security Check version 0.99.83 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
avast! Antivirus  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Out of date HijackThis  installed!
 HijackThis 2.0.2   
 Java 7 Update 55 
 Adobe Flash Player 13.0.0.214 
 Adobe Reader 10.1.10 Adobe Reader out of Date! 
 Google Chrome 34.0.1847.137 
 Google Chrome 35.0.1916.114 
````````Process Check: objlist.exe by Laurent```````` 
 AVAST Software Avast AvastSvc.exe 
 AVAST Software Avast AvastUI.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#10 dlsmall03

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Posted 02 June 2014 - 09:49 AM

finally got checkup to run and sent results in previous reply


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#11 Satchfan

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Posted 02 June 2014 - 09:55 AM

Well done getting that to work.

The other log you sent was OTL.txt. I need aswMBR.txt.


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#12 dlsmall03

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Posted 02 June 2014 - 10:03 AM

I just got a blue screen and buzzing noises and a STOP warning - saying computer problems detected - then my computer shut down and restarted



#13 dlsmall03

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Posted 02 June 2014 - 10:05 AM

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2014-06-02 10:15:40
-----------------------------
10:15:40.641    OS Version: Windows x64 6.1.7601 Service Pack 1
10:15:40.641    Number of processors: 2 586 0x203
10:15:40.641    ComputerName: LINDA-DESKTOP  UserName: Linda
10:15:42.613    Initialize success
10:15:46.117    AVAST engine defs: 14060200
10:18:09.970    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005c
10:18:09.970    Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 8
10:18:10.094    Disk 0 MBR read successfully
10:18:10.110    Disk 0 MBR scan
10:18:10.110    Disk 0 unknown MBR code
10:18:10.110    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS       462606 MB offset 63
10:18:10.157    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS        14331 MB offset 947417310
10:18:10.204    Disk 0 scanning C:\Windows\system32\drivers
10:18:23.651    Service scanning
10:18:44.515    Modules scanning
10:18:44.515    Disk 0 trace - called modules:
10:18:44.531   
10:18:46.887    AVAST engine scan C:\Windows
10:18:55.950    AVAST engine scan C:\Windows\system32
10:24:14.494    AVAST engine scan C:\Windows\system32\drivers
10:24:48.080    AVAST engine scan C:\Users\Linda
10:26:31.586    Disk 0 MBR has been saved successfully to "C:\Users\Linda\Desktop\MBR.dat"
10:26:31.597    The log file has been saved successfully to "C:\Users\Linda\Desktop\aswMBR.txt"

aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2014-06-02 10:15:40
-----------------------------
10:15:40.641    OS Version: Windows x64 6.1.7601 Service Pack 1
10:15:40.641    Number of processors: 2 586 0x203
10:15:40.641    ComputerName: LINDA-DESKTOP  UserName: Linda
10:15:42.613    Initialize success
10:15:46.117    AVAST engine defs: 14060200
10:18:09.970    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\0000005c
10:18:09.970    Disk 0 Vendor: WDC_WD50 01.0 Size: 476940MB BusType: 8
10:18:10.094    Disk 0 MBR read successfully
10:18:10.110    Disk 0 MBR scan
10:18:10.110    Disk 0 unknown MBR code
10:18:10.110    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS       462606 MB offset 63
10:18:10.157    Disk 0 Partition 2 00     07    HPFS/NTFS NTFS        14331 MB offset 947417310
10:18:10.204    Disk 0 scanning C:\Windows\system32\drivers
10:18:23.651    Service scanning
10:18:44.515    Modules scanning
10:18:44.515    Disk 0 trace - called modules:
10:18:44.531   
10:18:46.887    AVAST engine scan C:\Windows
10:18:55.950    AVAST engine scan C:\Windows\system32
10:24:14.494    AVAST engine scan C:\Windows\system32\drivers
10:24:48.080    AVAST engine scan C:\Users\Linda
10:26:31.586    Disk 0 MBR has been saved successfully to "C:\Users\Linda\Desktop\MBR.dat"
10:26:31.597    The log file has been saved successfully to "C:\Users\Linda\Desktop\aswMBR.txt"
10:34:54.443    Disk 0 MBR has been saved successfully to "C:\Users\Linda\Desktop\MBR.dat"
10:34:54.450    The log file has been saved successfully to "C:\Users\Linda\Desktop\aswMBR.txt"

 



#14 Satchfan

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Posted 02 June 2014 - 01:37 PM

Run OTL

  • double click on the icon to run it.
  • copy/paste ALL the following text written inside the code box into the Custom Scans/Fixes box located at the bottom of OTL

:Services

:OTL
IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {9360262E-D7C8-48A8-A9BA-8D7EB5ADD981}
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{849D5AB5-A2C5-4305-8DD0-39561C60A85E}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{9360262E-D7C8-48A8-A9BA-8D7EB5ADD981}: "URL" = http://search.live.com/results.aspx?q={searchTerms}&FORM=HPDTDF
IE - HKLM\..\SearchScopes\{849D5AB5-A2C5-4305-8DD0-39561C60A85E}: "URL" = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
IE - HKU\S-1-5-21-2137610184-1958078488-3510251021-1000\..\SearchScopes,DefaultScope = {53EC1C0D-C715-4B76-BD57-8F257CF15924}
IE - HKU\S-1-5-21-2137610184-1958078488-3510251021-1000\..\SearchScopes\{53EC1C0D-C715-4B76-BD57-8F257CF15924}: "URL" = http://search.yahoo.com/search?p={searchTerms}&b={startPage?}&fr=ie8
IE - HKU\S-1-5-21-2137610184-1958078488-3510251021-1000\..\SearchScopes\{9360262E-D7C8-48A8-A9BA-8D7EB5ADD981}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE10SR&pc=HPDTDF
IE - HKU\S-1-5-21-2137610184-1958078488-3510251021-1000\..\SearchScopes\{B78AE30B-B90A-457B-BD12-33A4760B9BC5}: "URL" = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
FF - HKLM\Software\MozillaPlugins\@ei.CouponAlert_2p.com/Plugin: C:\Program Files (x86)\CouponAlert_2pEI\Installr\1.bin\NP2pEISB.dll File not found
O4 - HKLM..\Run: []  File not found
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - Reg Error: Key error. File not found
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: CabBuilder http://www.imgag.com/kiw/toolbar/download/InstallerControl.cab (Reg Error: Key error.)
[2013/09/23 12:55:32 | 000,000,036 | -H-- | C] () -- C:\Windows\SysWow64\f9t.dat

Files
ipconfig /flushdns /c

:Commands
[purity]
[emptytemp]
[Reboot]
  • click the Run Fix button at the top
  • let the program run unhindered, reboot when it is done
  • please post the OTL fix log and new OTL log.

Logs to include in the next post:

OTL fix log
New OTL log


Can you tell me how your computer is running and what remaining problems are.

Satchfan

 


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#15 dlsmall03

dlsmall03

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Posted 02 June 2014 - 03:27 PM

did OTL but my user sign on disappeared, leaving only the other administrator;  I couldn't get my user back and lost everything.

I then restored system back to yesterday before otl was installed.  got my user ID back and got

error oxc0000022


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