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viewers getting a virus warning from my website [Solved]


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3 replies to this topic

#1 denno

denno

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Posted 25 April 2014 - 02:10 PM

hello again

 

I keep up a website for some friends.  Couple of people have gotten a virus warning, accessing the site.

 

 

When I go to the site, I get no such warning. 

I really don't know how such a thing would work, anyhow.  If the file for one page, on my computer, were infected, and I uploaded that page, would that set off somebody's antivirus warning? 

Or would it have to have been hacked with more than that, like something that could send the virus to someone's computer if they were looking at the site?  Or do some viruses self-contain a downloader?

 

'Nother question: how would I scan the website as it is online?

I guess I could scan the files on my computer.

Would re-uploading the site fix it, if my in-computer files are clean?

Is this a question for my host?

Why doesn't my (or the owners') computer detect a problem when viewing the site?

Why is the sky blue, when it is pink on Mars?

 

Here's the website:   sonnyandperley.com

 

Here is the complaint:

 

----------------------------------------------------------------------------------------------------------------------
I read your email and wanted to see your website.  
The anti-virus program on our work computers have prevented me from accessing it. 
The message reads:
 
ESET Endpoint Antivirus
Threat detected
Details: Web page: http://www.sonnyandperley.com Threat: JS/Tivso.Gen trojan Comment: Access to the web page was blocked by ESET Endpoint Antivirus.

----------------------------------------------------------------------------------------------------------------------------

 

Thanx,

denno


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#2 LDTate

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Posted 28 April 2014 - 03:05 PM

I'm sure it's a false positive
Make sure that user updates Eset

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#3 denno

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Posted 28 April 2014 - 06:06 PM

Thank you.  I have passed that idea along.  Will also check with the host.



#4 LDTate

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Posted 28 April 2014 - 06:09 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.

The forum is run by volunteers who donate their time and expertise.

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