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connexity.net problem [Solved]


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4 replies to this topic

#1 sLeven7

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Posted 25 April 2014 - 11:12 AM

We have Qustodio (parental control) installed on our daughters computer.  The report keeps saying that a connection with connexity.net is being established on a daily basis. Web of Trust says this is a malware site and a search on Google says the same thing.  We have blocked the site in Qustodio, in Firefox Siteblock addon, and the windows hosts file but nothing seems to block it.

 

Now the computer crashes at odd times, sometimes when nothing is being done on the computer.  Something is running and taxing the cpu according to the task manager.

 

The reports were to large to post so I attached them.

Attached Files

  • Attached File  OTL.Txt   519.53KB   214 downloads
  • Attached File  Extras.Txt   54.37KB   138 downloads

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#2 jeffce

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Posted 28 April 2014 - 11:17 AM

Hi and Welcome!!   
 
My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

  • The fixes are specific to your problem and should only be used for the issues on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.
  • If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
  • Please be sure to subscribe to the topic if you have not already done so.

IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.

 
Having said that....   YBCQLm4.gif   Let's get going!!  
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Please download DDS from either of these links
 
LINK 1
LINK 2
 
and save it to your desktop.

  • Disable any antivirus programs during the scan (If you have difficulty properly disabling your protective programs, refer to this link here )
  • Double click dds to run the tool.
  • When done, two DDS.txt's will open.
  • Save both reports to your desktop.

---------------------------------------------------
Please include the contents of the following in your next reply:
 
DDS.txt
 
Attach.txt
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weVCzW0.jpg Please download TDSSKiller

  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

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81mYIKe.jpg  AdwCleaner
 
Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

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#3 sLeven7

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Posted 28 April 2014 - 03:52 PM

Jeff I really appreciate the help but I won't be needing it now.  The cpu fried this morning so its dead.  Thanks again for the consideration. 


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#4 jeffce

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Posted 28 April 2014 - 07:10 PM

Ok thanks for letting me know.  :)


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#5 jeffce

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Posted 28 April 2014 - 07:11 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please follow the instructions here http://forums.whatth...ed_t106388.html
and start a New Topic.
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