Your system is through a variety of errors. Things are starting as they should. I'm not seeing any malware, so let's see if we can kick start the operating system.
Download Windows Repair(All in One) from this site
Install the program then run it.
NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.
Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:
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Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:
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Go to Step 4 and under "System Restore" click on Create button:
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Go to Start Repairs tab and click Start button.
Leave all checkmarks as they're. NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.
Click on Start button.
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Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder: 64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs 32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
System Variables ——————————————————————————– OS: Windows 8 OS Architecture: 64-bit OS Version: 6.2.9200 OS Service Pack: Computer Name: PURPLE Windows Drive: C:\ Windows Path: C:\Windows Current Profile: C:\Users\l Current Profile SID: S-1-5-21-2497467096-1107912187-4260812050-1001 Current Profile Classes: S-1-5-21-2497467096-1107912187-4260812050-1001_Classes Profiles Location: C:\Users Profiles Location 2: C:\Windows\ServiceProfiles Local Settings AppData: C:\Users\l\AppData\Local ——————————————————————————–
System Information ——————————————————————————– System Up Time: 0 Days 00:05:37
Memory Before Cleaning with CleanMem ——————————————————————————– Memory Total: 11.92 GB Memory Used: 1.49 GB(12.5231%) Memory Avail.: 10.43 GB ——————————————————————————–
Cleaning Memory Before Starting Repairs…
Memory After Cleaning with CleanMem ——————————————————————————– Memory Total: 11.92 GB Memory Used: 1.31 GB(11.0113%) Memory Avail.: 10.61 GB ——————————————————————————–
Starting Repairs… Start (5/28/2014 8:01:50 AM)
01 - Reset Registry Permissions 01/03 HKEY_CURRENT_USER & Sub Keys Start (5/28/2014 8:01:53 AM) Running Repair Under Current User Account Done (5/28/2014 8:01:57 AM)
01 - Reset Registry Permissions 02/03 HKEY_LOCAL_MACHINE & Sub Keys Start (5/28/2014 8:01:57 AM) Running Repair Under System Account Done (5/28/2014 8:04:06 AM)
01 - Reset Registry Permissions 03/03 HKEY_CLASSES_ROOT & Sub Keys Start (5/28/2014 8:04:06 AM) Running Repair Under System Account Done (5/28/2014 8:04:44 AM)
03 - Reset Service Permissions Start (5/28/2014 8:04:44 AM) Running Repair Under System Account Done (5/28/2014 8:04:49 AM)
04 - Register System Files Start (5/28/2014 8:04:49 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:05:26 AM)
05 - Repair WMI Start (5/28/2014 8:05:26 AM)
Starting Security Center So We Can Export The Security Info.
Exporting Antivirus Info… Windows Defender Exported. avast! Antivirus Exported.
Exporting AntiSpyware Info… Windows Defender Exported. avast! Antivirus Exported.
Exporting 3rd Party Firewall Info… avast! Antivirus Exported.
Running Repair Under Current User Account Done (5/28/2014 8:09:35 AM)
06 - Repair Windows Firewall Start (5/28/2014 8:09:35 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:11:07 AM)
07 - Repair Internet Explorer Start (5/28/2014 8:11:07 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:11:29 AM)
08 - Repair MDAC/MS Jet Start (5/28/2014 8:11:29 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:11:38 AM)
09 - Repair Hosts File Start (5/28/2014 8:11:38 AM) Running Repair Under System Account Done (5/28/2014 8:11:40 AM)
10 - Remove Policies Set By Infections Start (5/28/2014 8:11:40 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:11:45 AM)
11 - Repair Start Menu Icons Removed By Infections Start (5/28/2014 8:11:45 AM) Running Repair Under System Account Done (5/28/2014 8:11:47 AM)
12 - Repair Icons Start (5/28/2014 8:11:47 AM) Running Repair Under Current User Account Done (5/28/2014 8:11:49 AM)
13 - Repair Winsock & DNS Cache Start (5/28/2014 8:11:49 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:00 AM)
15 - Repair Proxy Settings Start (5/28/2014 8:12:00 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:05 AM)
17 - Repair Windows Updates Start (5/28/2014 8:12:05 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:22 AM)
18 - Repair CD/DVD Missing/Not Working Start (5/28/2014 8:12:22 AM) iTunes not found, not applying UpperFilters iTunes Reg Key Done (5/28/2014 8:12:22 AM)
19 - Repair Volume Shadow Copy Service Start (5/28/2014 8:12:22 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:29 AM)
21 - Repair MSI (Windows Installer) Start (5/28/2014 8:12:29 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:38 AM)
23.01 - Repair bat Association Start (5/28/2014 8:12:38 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:42 AM)
23.02 - Repair cmd Association Start (5/28/2014 8:12:42 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:47 AM)
23.03 - Repair com Association Start (5/28/2014 8:12:47 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:52 AM)
23.04 - Repair Directory Association Start (5/28/2014 8:12:52 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:12:56 AM)
23.05 - Repair Drive Association Start (5/28/2014 8:12:56 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:01 AM)
23.06 - Repair exe Association Start (5/28/2014 8:13:01 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:06 AM)
23.07 - Repair Folder Association Start (5/28/2014 8:13:06 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:10 AM)
23.08 - Repair inf Association Start (5/28/2014 8:13:10 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:15 AM)
23.09 - Repair lnk (Shortcuts) Association Start (5/28/2014 8:13:15 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:20 AM)
23.10 - Repair msc Association Start (5/28/2014 8:13:20 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:24 AM)
23.11 - Repair reg Association Start (5/28/2014 8:13:24 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:29 AM)
23.12 - Repair scr Association Start (5/28/2014 8:13:29 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:34 AM)
24 - Repair Windows Safe Mode Start (5/28/2014 8:13:34 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:38 AM)
25 - Repair Print Spooler Start (5/28/2014 8:13:38 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:51 AM)
26 - Restore Important Windows Services Start (5/28/2014 8:13:51 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:13:56 AM)
27 - Set Windows Services To Default Startup Start (5/28/2014 8:13:56 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:14:00 AM)
28 - Repair Windows 8 App Store Start (5/28/2014 8:14:01 AM) Running Repair Under Current User Account Running Repair Under System Account Done (5/28/2014 8:14:15 AM)
29 - Repair Windows 8 Component Store Start (5/28/2014 8:14:15 AM) Running Repair Under Current User Account Done (5/28/2014 8:54:30 AM)
30 - Restore Windows 8 COM+ Unmarshalers Start (5/28/2014 8:54:30 AM) Running Repair Under System Account Processing ACL of:
SetACL finished with error(s): SetACL error message: The call to SetNamedSecurityInfo () failed Operating system error message: Access is denied.
Done (5/28/2014 8:54:33 AM)
Cleaning up empty logs…
All Selected Repairs Done. Done (5/28/2014 8:54:33 AM) Total Repair Time: 00:52:45
…YOU MUST RESTART YOUR SYSTEM… Running Repair Under Current User Account
seems ok but not much time on it. My network set up by my hubby is dosgatos. I still don't know what all this purple jazz is. My administrator name is also purple.
Is your administrator name supposed to be purple or is this something "unknown" to you?
Based on the information in the logs you have provided… your computers name is purple. I can't seem to get my AVAST! to give me network information like you saw… but my believe is that it told you that the computer named purple was connected to the internet through Time Warner.
I have no clue what my administrator name should be, I know I would not set up up as purple and the "another" network AVAST found purple.wi.rr.com is still unknown to me. The network my husband set up and that I put in the password for when I set the computer up is dosgatos.
Yesterday I found $900 worth of fraudulent charges on a credit card that hasn't left my possession. I am assuming it is related to whatever was going on with the computer before. Strange networks bother me. I am guessing BestBuy set up the administrator stuff, but I never even gave them a road runner addy AND I never heard of [removed] until we started working. True enough that I do connect to the internet via road runner. How does the computer determine the administrator?
I am probably going to get a new router soon because the one I have is old as dirt. When I set it up will that get rid of all this purple nonsense?
I know we have been going round and round with this but I still don't understand this purple network or purple roadrunner address BUT I am actually leaving town tomorrow and won't be back until next Monday.
Computer seems to be running great. I am guessing we probably still have a few things that need doing. Are you able to wait for me to return home?
The first time I tried to download Delfix I was directed to a page saying it couldn't be opened but that I could fix it by clicking a link. I did NOT click the link. Second time the Delfix download worked. Obviously the first try was a misdirect and probably would have not been good had I clicked that link.
Doggone it I have something new going on. Very slow computer now and more redirects than not when I try to go anywhere. I believe it is adobe I use for PDF's, not sure, they always just opened before. Hubby uses this computer. NOt sure where he keeps picking up this junk.
Here is a copy paste of where I keep getting redirected. Buggers can't even spell.
Internet Explorer cannot display the web page Launch HP Network Check ________________________________________ An issue prevented Internet Explorer from displaying the web page. Click the button above to launch HP Network Check to automatically diagnose and repair the issue. About HP Network Check • Can automatically detect, diagnose and repair many common network issues • Integrated with Windows Network Diagnostics Framework, so it runs both simultaneusly • Provides clear instructions to resolve issues that cannot be fixed automatically • Shows key system and network information for easier troubleshooting
Yesterday I had a clean Malware bytes scan. Today I have 242 malicious items. I have not deleted them yet and I saved a copy of the scan log. I really don't get it. We hardly even use this computer.
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