18 replies to this topic

[leeg100]

Hi,

I recently had an issue where my machine would freeze up, start menu would only appear 'ghost' like and when pressing ctrl, alt, delete, the screen would go black for a couple of minutes before displaying the following message:

 

'Failure to display security and shut down options. The logon process was unable to display security and logon options when CTRL+ALT+DELETE was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch'.

 

I tried a system restore to no avail.

 

I then installed and ran Malwarebytes and it found a virus called Exploit.drop.gsa which it says has now been removed.

 

I haven't performed a system restore since removing the virus as I thought it should be fine now, the machine works OK after a reboot for a short while before starting to lock up again.

 

I can be surfing the net when suddenly the page will lock up and appear to be taking ages to return anything.

 

Please find attached the OTL.txt, Attatch.txt, DDS.txt and Extras.txt as well as my hijackthis log below.
 

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 20:46:53, on 14/04/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16428)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\SABnzbd\SABnzbd.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
D:\Apps\Internet Security\Trend Micro\2013\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer...c54sl5uy781jw08
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
F2 - REG:system.ini: UserInit=userinit.exe,
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg32.dll
O2 - BHO: Bing Bar Helper - {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
O2 - BHO: WOT Helper - {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} - C:\Program Files (x86)\WOT\WOT.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O3 - Toolbar: Bing Bar - {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
O4 - HKLM\..\Run: [Hotkey Utility] C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O4 - HKLM\..\Run: [AdobeCS5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
O4 - HKCU\..\Run: [EPSON Stylus Photo R265 Series] C:\Windows\system32\spool\DRIVERS\x64\3\E_FATIBNE.EXE /FU "C:\Windows\TEMP\E_S7E5D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_12_0_0_77_ActiveX.exe -update activex
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - Startup: SABnzbd.lnk = C:\Program Files (x86)\SABnzbd\SABnzbd.exe
O4 - Global Startup: PS3 Media Server.lnk = C:\Program Files (x86)\PS3 Media Server\PMS.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\vsocklib.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.aka...vex-2.2.5.0.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\8.0.1135\8.0.1135\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\3.0.1251\6.8.1118\TmIEPlg32.dll
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O18 - Protocol: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: GRegService (Greg_Service) - Acer Incorporated - C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LeapFrog Connect Device Service - LeapFrog Enterprises, Inc. - C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files (x86)\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PS3 Media Server - Tanuki Software, Ltd. - C:\Program Files (x86)\PS3 Media Server\win32\service\wrapper.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SwitchBoard - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: UMVPFSrv - Logitech Inc. - C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Player\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware USB Arbitration Service (VMUSBArbService) - VMware, Inc. - C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 13818 bytes

 

Thanks for any help

 

Lee

Attached Files

•  OTL.Txt   219.38KB   260 downloads
•  Extras.Txt   82.48KB   261 downloads
•  DDS.txt   15.92KB   222 downloads
•  Attach.txt   14.74KB   418 downloads

[jeffce]

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:

• The fixes are specific to your problem and should only be used for the issues on this machine.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.
• If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
• Please be sure to subscribe to this topic so that you can see when there are new responses.
• IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
  DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.
  
  Having said that.... Let's get going!!
  ----------

AdwCleaner

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool
  Vista/Windows 7/8 users right-click and select Run As Administrator.
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Copy and paste the contents of that logfile in your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
• ----------
   
  
  Please download TDSSKiller
  • Double click TDSSKiller.exe
  • Press Start Scan but do nothing else as we are just looking for what is there.
  • If Malicious objects are found, select Skip by changing the Cure dropdown in the upper right.
  • Attach the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)
  ----------

[leeg100]

 TDSSKiller.2.8.16.0_16.04.2014_20.49.12_log.txt   135.87KB   225 downloads

Hello,

Thanks for responding so quickly, one thing I didn't mention in my original post was my internet security (Trend Micro Titanium Maxium Security 2014) picked up and quarantined what it thinks is a virus called JAVA_EXPL.SM7.

 

Please find below the results from AdwCleaner and I have attached the log file from TDSSKiller

 

Thanks

 

 

# AdwCleaner v3.023 - Report created 16/04/2014 at 20:41:47

# Updated 01/04/2014 by Xplode

# Operating System : Windows 7 Professional Service Pack 1 (64 bits)

# Username : Lee - LEE-QUAD

# Running from : C:\Users\Lee\Desktop\AdwCleaner.exe

# Option : Scan

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

Folder Found C:\ProgramData\Partner

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}

Key Found : HKLM\SOFTWARE\Classes\AppID\{F54A0D21-6A53-460C-8301-C694EC9E1033}

Key Found : HKLM\SOFTWARE\Classes\AppID\{F7BCCFD4-2FA6-477D-A1B0-EF7500B3C49E}

Key Found : HKLM\SOFTWARE\Classes\AppID\NCTAudioCompress3.DLL

Key Found : HKLM\SOFTWARE\Classes\AppID\NCTAudioFormatSettings3.DLL

Key Found : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL

Key Found : HKLM\SOFTWARE\Classes\CLSID\{03F14321-8FED-4CBC-B01A-4B57FC199062}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{2C6F7E96-73BC-47A5-9F51-B67F0BAFE24D}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{4C58EB04-7B72-4D3D-A36E-66167A99BC31}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{4EE0B011-604C-47F3-8F2B-39F79640B85E}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{6C9945B7-1D19-46CB-88C0-45A24DF6CD6E}

Key Found : HKLM\SOFTWARE\Classes\TypeLib\{84B9B044-17C0-48FB-A300-C9747D5DF29C}

Key Found : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16428

 

 

-\\ Google Chrome v34.0.1847.116

 

[ File : C:\Users\Lee\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

[ File : C:\Users\Shons\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [2268 octets] - [16/04/2014 20:41:47]

 

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2328 octets] ##########

 

[jeffce]

Thanks for letting me know about what was found by T/M AV.  It is from an outdated Java which we will fix shortly.  
 
ComboFix
 
Download Combofix from either of the links below, and save it to your desktop.  
Link 1
Link 2
 
**Note:  It is important that it is saved directly to your desktop**
If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

 
--------------------------------------------------------------------
 
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
 
--------------------------------------------------------------------
 
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.

• When finished, it will produce a report for you.
• Please post the C:\ComboFix.txt for further review.

[leeg100]

Hello,

Please see below log data from ComboFix scan

 

Thanks

 

Lee

 

 

ComboFix 14-04-17.01 - Lee 17/04/2014  20:03:09.1.4 - x64
Microsoft Windows 7 Professional   6.1.7601.1.1252.44.1033.18.8157.6186 [GMT 1:00]
Running from: c:\users\Lee\Desktop\ComboFix.exe
AV: Trend Micro Titanium Maximum Security *Disabled/Updated* {5D349EF8-873B-C657-917F-F1D93E101A7C}
SP: Trend Micro Titanium Maximum Security *Disabled/Updated* {E6557F1C-A101-C9D9-ABCF-CAAB459750C1}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\Common Files\Acer GameZone online.ico
c:\users\Lee\AppData\Roaming\.#
c:\windows\jestertb.dll
.
.
(((((((((((((((((((((((((   Files Created from 2014-03-17 to 2014-04-17  )))))))))))))))))))))))))))))))
.
.
2014-04-17 19:12 . 2014-04-17 19:12 -------- d-----w- c:\users\Shons\AppData\Local\temp
2014-04-17 19:12 . 2014-04-17 19:12 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-04-16 19:41 . 2014-04-16 19:42 -------- d-----w- C:\AdwCleaner
2014-04-13 14:59 . 2014-04-17 18:52 119512 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-04-13 14:59 . 2014-04-13 14:59 -------- d-----w- c:\program files (x86)\Malwarebytes Anti-Malware
2014-04-13 14:59 . 2014-04-03 08:51 63192 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-04-13 14:59 . 2014-04-03 08:51 88280 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-04-13 14:58 . 2014-04-13 14:58 -------- d-----w- c:\users\Lee\AppData\Local\Programs
2014-04-03 19:41 . 2014-04-03 19:41 -------- d-----w- C:\TMRescueDisk
2014-04-03 19:32 . 2013-06-13 06:35 100640 ----a-w- c:\windows\system32\drivers\tmeevw.sys
2014-04-03 19:32 . 2013-05-15 10:23 303392 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
2014-04-03 19:32 . 2011-08-22 15:33 105744 ----a-w- c:\windows\system32\drivers\tmtdi.sys
2014-04-03 19:32 . 2013-09-04 06:24 116264 ----a-w- c:\windows\system32\drivers\tmactmon.sys
2014-04-03 19:32 . 2013-09-04 06:22 85424 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
2014-04-03 19:32 . 2013-09-04 06:17 282624 ----a-w- c:\windows\system32\drivers\tmcomm.sys
2014-04-03 19:32 . 2013-07-01 13:08 50976 ----a-w- c:\windows\system32\drivers\TMEBC64.sys
2014-04-03 19:31 . 2014-04-03 19:31 59 ----a-w- c:\windows\system32\SupportTool.exe.bat
2014-04-03 19:30 . 2014-04-13 06:49 -------- d-----w- c:\program files\Trend Micro
2014-04-03 19:27 . 2014-04-03 19:27 -------- d-----w- c:\users\Lee\AppData\Local\Trend Micro
2014-04-03 19:26 . 2012-05-02 19:25 232464 ----a-w- c:\windows\TmNSCIns.dll
2014-04-03 19:26 . 2012-05-02 19:24 525792 ----a-w- c:\windows\DIFxAPI.dll
2014-03-29 11:53 . 2013-05-10 04:30 167424 ----a-w- c:\program files\Windows Media Player\wmplayer.exe
2014-03-29 11:53 . 2013-05-10 03:48 164864 ----a-w- c:\program files (x86)\Windows Media Player\wmplayer.exe
2014-03-29 11:53 . 2013-05-10 05:56 12625920 ----a-w- c:\windows\system32\wmploc.DLL
2014-03-29 11:53 . 2013-05-10 04:56 12625408 ----a-w- c:\windows\SysWow64\wmploc.DLL
2014-03-29 11:53 . 2013-05-10 05:56 14631424 ----a-w- c:\windows\system32\wmp.dll
2014-03-29 11:48 . 2014-04-13 06:54 -------- d-----w- c:\windows\Migration
2014-03-29 11:47 . 2013-10-14 18:00 28368 ----a-w- c:\windows\system32\IEUDINIT.EXE
2014-03-29 11:42 . 2014-04-13 06:54 -------- d-----w- c:\program files (x86)\Common Files\Skype
2014-03-29 11:40 . 2014-03-29 11:40 294232 ----a-w- c:\windows\system32\drivers\VMM.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-04-14 19:57 . 2012-04-20 20:06 692400 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2014-04-14 19:57 . 2011-06-11 21:48 70832 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2014-04-03 08:50 . 2010-09-06 09:17 25816 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-03-02 14:05 . 2010-03-21 19:05 90015360 ----a-w- c:\windows\system32\MRT.exe
2014-02-07 01:23 . 2014-03-12 11:52 3156480 ----a-w- c:\windows\system32\win32k.sys
2014-02-04 02:32 . 2014-03-12 11:49 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll
2014-02-04 02:32 . 2014-03-12 11:49 624128 ----a-w- c:\windows\system32\qedit.dll
2014-02-04 02:04 . 2014-03-12 11:49 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll
2014-02-04 02:04 . 2014-03-12 11:49 509440 ----a-w- c:\windows\SysWow64\qedit.dll
2014-01-29 02:32 . 2014-03-12 11:52 484864 ----a-w- c:\windows\system32\wer.dll
2014-01-29 02:06 . 2014-03-12 11:52 381440 ----a-w- c:\windows\SysWow64\wer.dll
2014-01-28 02:32 . 2014-03-12 11:52 228864 ----a-w- c:\windows\system32\wwansvc.dll
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Logitech Vid"="c:\program files (x86)\Logitech\Vid HD\Vid.exe" [2011-01-13 6129496]
"TomTomHOME.exe"="c:\program files (x86)\TomTom HOME 2\TomTomHOMERunner.exe" [2012-08-28 247768]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Hotkey Utility"="c:\program files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe" [2009-08-18 629280]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2013-05-08 41056]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"SunJavaUpdateSched"="c:\program files (x86)\Java\jre6\bin\jusched.exe" [2010-08-15 136600]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe" [2010-07-22 402432]
"LWS"="c:\program files (x86)\Logitech\LWS\Webcam Software\LWS.exe" [2011-08-12 205336]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-02-06 43848]
"Monitor"="c:\program files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe" [2013-11-27 106496]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2014-02-21 152392]
.
c:\users\Lee\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
SABnzbd.lnk - c:\program files (x86)\SABnzbd\SABnzbd.exe -b0 [2010-8-22 103424]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
PS3 Media Server.lnk - c:\program files (x86)\PS3 Media Server\PMS.exe [2013-8-17 414676]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.exe [x]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe;c:\windows\SYSNATIVE\IEEtwCollector.exe [x]
R3 LVPr2M64;Logitech LVPr2M64 Driver;c:\windows\system32\DRIVERS\LVPr2M64.sys;c:\windows\SYSNATIVE\DRIVERS\LVPr2M64.sys [x]
R3 LVRS64;Logitech RightSound Filter Driver;c:\windows\system32\DRIVERS\lvrs64.sys;c:\windows\SYSNATIVE\DRIVERS\lvrs64.sys [x]
R3 LVUVC64;Logitech QuickCam Pro 9000(UVC);c:\windows\system32\DRIVERS\lvuvc64.sys;c:\windows\SYSNATIVE\DRIVERS\lvuvc64.sys [x]
R3 SwitchBoard;SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 TMEBC;TMEBC;c:\windows\system32\DRIVERS\TMEBC64.sys;c:\windows\SYSNATIVE\DRIVERS\TMEBC64.sys [x]
S0 vmci;VMware VMCI Bus Driver;c:\windows\system32\DRIVERS\vmci.sys;c:\windows\SYSNATIVE\DRIVERS\vmci.sys [x]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys;c:\windows\SYSNATIVE\DRIVERS\tmevtmgr.sys [x]
S2 Greg_Service;GRegService;c:\program files (x86)\Acer\Registration\GregHSRW.exe;c:\program files (x86)\Acer\Registration\GregHSRW.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe;c:\program files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [x]
S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys;c:\windows\SYSNATIVE\drivers\npf.sys [x]
S2 PS3 Media Server;PS3 Media Server;c:\program files (x86)\PS3 Media Server\win32\service\wrapper.exe;c:\program files (x86)\PS3 Media Server\win32\service\wrapper.exe [x]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe;c:\program files (x86)\TomTom HOME 2\TomTomHOMEService.exe [x]
S2 UMVPFSrv;UMVPFSrv;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe;c:\program files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [x]
S2 VMUSBArbService;VMware USB Arbitration Service;c:\program files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe;c:\program files (x86)\Common Files\VMware\USB\vmware-usbarbitrator64.exe [x]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe [x]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y62x64.sys;c:\windows\SYSNATIVE\DRIVERS\e1y62x64.sys [x]
S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys;c:\windows\SYSNATIVE\drivers\IntcHdmi.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys;c:\windows\SYSNATIVE\drivers\mbam.sys [x]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys;c:\windows\SYSNATIVE\drivers\MBAMSwissArmy.sys [x]
S3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys;c:\windows\SYSNATIVE\drivers\mwac.sys [x]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys;c:\windows\SYSNATIVE\DRIVERS\tmeevw.sys [x]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys;c:\windows\SYSNATIVE\DRIVERS\tmnciesc.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MBAMSWISSARMY
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-04-13 02:48 1077576 ----a-w- c:\program files (x86)\Google\Chrome\Application\34.0.1847.116\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-04-17 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-20 19:57]
.
2014-04-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-13 08:53]
.
2014-04-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-04-13 08:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2009-06-05 186904]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-07-20 7981088]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2010-03-06 500208]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-02-11 162328]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-02-11 386584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-02-11 417304]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2013-10-09 229824]
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.co.uk/
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
LSP: %SystemRoot%\system32\vsocklib.dll
TCP: DhcpNameServer = 192.168.1.1 0.0.0.0
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
SafeBoot-mcmscsvc
SafeBoot-MCODS
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
Toolbar-Locked - (no file)
HKLM-Run-mwlDaemon - c:\program files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_182_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_13_0_0_182_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_182_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_13_0_0_182_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_182.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.13"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_182.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_182.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_13_0_0_182.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2014-04-17  20:25:38
ComboFix-quarantined-files.txt  2014-04-17 19:25
.
Pre-Run: 280,907,620,352 bytes free
Post-Run: 281,140,568,064 bytes free
.
- - End Of File - - 4303821A116AE1734D5941FD08C7AED5
A36C5E4F47E84449FF07ED3517B43A31
 

[jeffce]

Hi,
 
 AdwCleaner
 
Double click on AdwCleaner.exe to run the tool again.

• Click on the Scan button.

• AdwCleaner will begin to scan your computer like it did before.

• After the scan has finished...

• This time, click on the Clean button.

• Press OK when asked to close all programs and follow the onscreen prompts.

• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

• After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.

• Copy and paste the contents of that logfile in your next reply.

• A copy of that logfile will also be saved in the C:\AdwCleaner folder.

------------
 
Post the new log and also let me know how your system is running.  

[leeg100]

Hello,

I've gone through the scan and clean and posted the results below.

 

I was wondering what you're thoughts are based on what you've seen as to what the issue is/was?

 

Looking at the logs, it seems there's been a potential nasty stored in AppData\Local\Google\Chrome\User Data\Default\preferences?

 

The reg keys I don't fully understand as I don't know every reg key off by heart, but is there any way to know the source of anything nasty you've seen?

 

I have to say, I'm a touch frustrated my Trend Micro hasn't picked up any of this stuff!

 

My machine has been switched off this week (to keep as safe as possible) except for the scans and posts, so I will leave on now, monitor and let you know how it goes from here

 

Thanks

 

Lee

 

 

 

# AdwCleaner v3.023 - Report created 18/04/2014 at 15:56:07
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : Lee - LEE-QUAD
# Running from : C:\Users\Lee\Desktop\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCompress3.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioFormatSettings3.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{F54A0D21-6A53-460C-8301-C694EC9E1033}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{F7BCCFD4-2FA6-477D-A1B0-EF7500B3C49E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F14321-8FED-4CBC-B01A-4B57FC199062}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2C6F7E96-73BC-47A5-9F51-B67F0BAFE24D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4C58EB04-7B72-4D3D-A36E-66167A99BC31}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4EE0B011-604C-47F3-8F2B-39F79640B85E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{6C9945B7-1D19-46CB-88C0-45A24DF6CD6E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{84B9B044-17C0-48FB-A300-C9747D5DF29C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CD95D125-2992-4858-B3EF-5F6FB52FBAD6}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

-\\ Google Chrome v34.0.1847.116

[ File : C:\Users\Lee\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Shons\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [2408 octets] - [16/04/2014 20:41:47]
AdwCleaner[R1].txt - [2468 octets] - [18/04/2014 15:54:31]
AdwCleaner[S0].txt - [2429 octets] - [18/04/2014 15:56:07]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2489 octets] ##########

[jeffce]

Hi,

 

Well, it is hard to tell you exactly where any of this came from unfortunately as there are so many avenues.  I would tell you that it is just a lot of junk and no real infection.  As for your antivirus, there is no antivirus program that catches 100% of infections 100% of the time.  They can all only do the best they can.  

 

I am not sure of the entry that you have a question about though?  Could you be more specific?

[leeg100]

Hello,

I guess what I'm trying to work out is what would cause my machine to work fine upon first logging in, only for it to grind to a halt and not allow for a Ctrl, Alt, Delete screen.

 

It does seem a lot better now though, I can't recreate the issue so I'm cautiously happy it's all sorted  -thank you very much for you help, I really appreciate it!

 

Thanks

 

Lee

[jeffce]

Ok let's get some updates and check for anything else in there hiding....
 
Java
 
Please go to Start > Control Panel > Programs and Features > uninstall all the Java Programs you see, now download the latest Java from the following link and install it:
 
http://java.com/en/download/index.jsp
----------
 
See this page for instructions on how to clear java's cache.
 
Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

• Under Temporary Internet Files, click the Delete Files button.
• There are three options in the window to clear the cache - Leave ALL 3 Checked
  • 
    
  • Downloaded Applets
    Downloaded Applications
    Installed Applications and Applets
• Click OK on Delete Temporary Files Window
  Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
• Click OK to leave the Java Control Panel.

----------
 

Malwarebytes
 
Please open Malwarebytes, update it and then run a Quick Scan.  Save the log that is created for your next reply.
----------
 

ESET Online Scanner
 
Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
• Close the ESET online scan, and let me know how things are now.

----------

[leeg100]

Hello,

Java is all fixed after un-install/re-install.

 

ESET online scanner returned no threats

 

Machine seems to be running fine, had no issues with it all day so very happy about that!

 

Thank you very much!!

 

Lee

[leeg100]

Oops, forgot to post my Malwarebytes results, did a full scan instead of quick scan...log below...

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.04.19.07

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16428
Lee :: LEE-QUAD [administrator]

19/04/2014 16:20:22
mbam-log-2014-04-19 (16-20-22).txt

Scan type: Full scan (C:\|D:\|L:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 467838
Time elapsed: 1 hour(s), 27 minute(s), 45 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[jeffce]

Great to hear!!!

 

Give it a run tonight and let me know some time tomorrow if everything is still fine.  If it is, then we will remove our tools and you will be good to go.  

[jeffce]

How is everything running?  

[leeg100]

Hello,

Everything is fine and after some more though and troubleshooting, I found the root of the issue causing my machine to freeze!

 

I had recently upgraded from Trend Micro Titanium 2013 to 2014 and it seems the 2014 version blocks SSL port 563 and freezes my machine when downloading via SSL port 443!

 

I even tried adding the app I was using to an exception list but it didn't make a difference

 

I've rolled back to 2013 and there have been no issues since.

 

I really appreciate your help, you certainly helped me find some junk on my machine I didn't know was there and you've made me aware of some cool security apps I wasn't aware of too

 

I'm going to report to Trend Micro that their Internet Security doesn't pick up the spyware exploit.drop.gsa in the hope they can fix it

 

I'll un-install all software we installed over the last dew days

 

Thanks again for your help

 

Lee