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I need help removing a malware or virus [Closed]


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2 replies to this topic

#1 MajesticLlama

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Posted 11 April 2014 - 08:10 PM

I have followed the steps at http://www.selectrea...e-removal-guide but when I try to open Norton security suite it does nothing. I am guessing that the virus is blocking it or something. What should I do?


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#2 Conspire

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Posted 12 April 2014 - 09:28 AM

**In any case where you happen to be busy or unable to give us a reply, we would be grateful if you keep us informed in advance and we will be more than happy to wait. Failure to do so we will have your thread closed in THREE(3) days.

:)


Hello there, MajesticLlama

:welcome:

I'm Conspire, I'll be glad to help you with your computer problems.

Please observe these rules while we work:
  • Read the entire procedure
  • It is important to perform ALL actions in sequence.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with me till you're given the all clear.
  • Remember, absence of symptoms does not mean the infection is all gone.
  • Don't attempt to clean your computer with any tools other than the ones I ask you to use during the cleanup process.
IMPORTANT NOTE : Please do not delete anything unless instructed to. Remember to backup all your important data(if possible) before moving on.

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Can you tell me what are the problems you've experienced so far apart from Norton doesn't open as intended?

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#3 Conspire

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Posted 15 April 2014 - 06:13 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic
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Member of UNITE
The help you receive here is always free. If you wish to show your appreciation, then you may Posted Image
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