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BBcode Test

5 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Post #6

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: MBAM.PNG]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.

Post #7

Please download Malwarebytes' Anti-Malware to your desktop.
 

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
    [external image: MBAM.PNG]
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected .
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
  • Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post #10
Please go to Micrsofts website and download
Process Explorer
 
  • Click on Download Process Explorer 
    •  
  • Depending on your browser, a pop up should open asking you to download the ProcessExplorer.zip" file. 
    •  
  • Once the file has been downloaded, please go to your downloads folder and then open the ProcesseorExplorer.zip folder.
    •  
  • Click on the procexp.exe file. 
    •  
  • A pop up will open asking you to EXtrct all. 
    •  
  • Click Extract All, then choose the location to where you wish to extract the files.
    •  
  • Click Extract.
    •  
  • Once all the files have been extracted, click on the procexp.exe file, then choose Run.
    •  
  • Click agree on the page displaying the Process Explorer License Agreement.
    •  
     
  • The program will then open showing a list of all the systems processes.
    •  
     
  • To save a log file, click File, then Save.
    •  
  • Please save the System Idle Process.txt log file to your desktop.
    •  
    Post #11
    Please go to Micrsofts website and download
    Process Explorer
     
       
    • Click on Download Process Explorer 
      •  
    • Depending on your browser, a pop up should open asking you to download the ProcessExplorer.zip file. 
      •  
    • Once the file has been downloaded, please go to your downloads folder and then open the ProcesseorExplorer.zip folder.
      •  
    • Click on the procexp.exe file. 
      •  
    • A pop up will open asking you to Extrct all. 
      •  
    • Click Extract All, then choose the location to where you wish to extract the files.
      •  
    • Click Extract.
      •  
    • Once all the files have been extracted, click on the procexp.exe file, then choose Run.
      •  
    • Click agree on the page displaying the Process Explorer License Agreement.
      •  
    • The program will then open showing a list of all the systems processes.
      •  
    • To save a log file, click File, then Save.
      •  
    • Please save the System Idle Process.txt log file to your desktop.
      •  
      Post #12
      Please go to Micrsofts website and download
      Process Explorer
       
        Click on Download Process Explorer 
       
    • Depending on your browser, a pop up should open asking you to download the ProcessExplorer.zip file. 
      •  
    • Once the file has been downloaded, please go to your downloads folder and then open the ProcesseorExplorer.zip folder.
      •  
    • Click on the procexp.exe file. 
      •  
    • A pop up will open asking you to Extrct all. 
      •  
    • Click Extract All, then choose the location to where you wish to extract the files.
      •  
    • Click Extract.
      •  
    • Once all the files have been extracted, click on the procexp.exe file, then choose Run.
      •  
    • Click agree on the page displaying the Process Explorer License Agreement.
      •  
    • The program will then open showing a list of all the systems processes.
      •  
    • To save a log file, click File, then Save.
      •  
    • Please save the System Idle Process.txt log file to your desktop.
      •  
      Post #13
        Click Start
       
    • Go to Control Panel
      •  
    • Click on [b[Region & Language.
      •  
    • Click on Additional Settings.
      •  
    • Go to the Time tab.
      •  
    • In the setion for Time Formats, change the Short Time field to h:mm and the Long Time field to hh:mm:ss.
      •  
    • Click Apply & thenOK.
      •  
      Post #14
         
        Click Start
         
      • Go to Control Panel
        •  
      • Click on [b[Region & Language.
        •  
      • Click on Additional Settings.
        •  
      • Go to the Time tab.
        •  
      • In the setion for Time Formats, change the Short Time field to h:mm and the Long Time field to hh:mm:ss.
        •  
      • Click Apply & then OK.
        •  
        Post #15
        Can you please go to F-Secures websiteand perform an online scan.
         
          Under the F-Secure ONLINE SCANNER section, click on Read More.
         
      • Click on Run Now. 
        •  
      • This will download the F-secureOnlineScan.exe file.
        •  
      • Go to the files location and run the file.
        •  
      • This will then open the F-secure onliner scanner application.
        •  
      • Before beggining a scan please save all important documents and close all other applications as  
        •  
        the computer may require a restart  during the scanning process.
         
      • Click Start
        •  
      • Click Accept on the User License Agreement page.
        •  
      • Click Yes when prompted by Windows User Account Control.
        •  
      • The scan will then begin.
        •  
      • When the scan is complete the scanner will state whether or not an infection has been found.
        •