I upgraded our XP machine to windows 7. The old gateway with XP had everything it needed to run windows 7, so it's installed.
Things seemed fine, and then there was a ton of updates. It finally read and installed Kaspersky, the antivirus, which is due to expire by March 22nd. So, yesterday afternoon, I renewed Kaspersky then updated my laptop and my hubby's pc. Then I headed for the gateway. It will not install….. by late afternoon, the keyboard was no longer acknowledged. The mouse is OK and both of these are wireless. I swapped the USB keyboard to the old Gateway, and it does not work. Both keyboards work fine on the other machine, but not this gateway with Windows 7.
Since the monitor was ancient and had a blurry view, last night we went to Best Buy and bought a new monitor $99. Came home, installed the new monitor on hubby's machine, and put his older monitor on the gateway (this is the original monitor for this gateway). At first the monitor was black, no life, but the drive was running hard. Phil shut his pc down, I could not get the gateway to shut down. I had to unplug it. when it rebooted, the monitor came to life - looks good. But the keyboard will not function. Since his pc was off, I borrowed his keyboard and plugged it into the gateway. no luck, the gateway will not acknowledge any keyboard. However, when using the wireless keyboard, there is a button to bring up a calculator, and it does come up on the screen. but you cannot type words. any thoughts on this??
I rebooted, checked CMOS, the keyboard arrow keys work here, and the keyboard is ENABLED.
I checked DEVICES, and it states the keyboard is working properly. I uninstalled the keyboard, and it reinstalled the drivers, still does not work. The wireless mouse does work however. They both run off the same USB plug. I even moved the plug to different USB ports…no luck.
The virtual keyboard works, but I do not wish to use that for any great length of time.
I'm about to just shoot it.
Darlene
