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Email Worm


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18 replies to this topic

#16 Juliet

Juliet

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Posted 05 February 2014 - 02:07 PM

still need help?
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#17 nikos5

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Posted 06 February 2014 - 03:50 PM

I apologize; I was out of town.

 

Everything seems fine so I am just going to leave it as is for now.  I really appreciate your help.  Words can't express the good that

you are doing.



#18 Juliet

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Posted 06 February 2014 - 05:55 PM

Open notepad. Please copy the contents of the quote box below. To do this highlight the contents of the box and right click on it and select copy.
Paste this into the open notepad. save it to the Desktop as fixlist.txt
NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

Run FRST/FRST64 and press the Fix button just once and wait.
no needed to post the log this time.

start
DeleteQuarantine:
end

~~~~~~~~~~~~~~~~~~~~~~~~~`

Don't miss or skip this next step, this will remove malicious files from quarantine and set a clean restore point.

Go to Start > Run > copy and paste the full text path in the run box

ComboFix /Uninstall

Note the space between the x and the /U, it needs to be there.

*************************************************************

Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click OTC_Icon.jpg icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big CleanUp.jpg button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
  • Note: If any tool, file, log file or folder (belonging to the programs we have used) hasn't been deleted, please delete it manually. :)

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Your good to go, good job!

    Please take the time to read over a few of my preventive tips.

    Computer Security
    http://malwareremova...=557960#p557960
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    Be prepared for CryptoLocker:

    Cryptolocker Ransomware: What You Need To Know

    CryptoLocker Ransomware Information Guide and FAQ


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please navigate to Microsoft Windows Updates and download all the "Critical Updates" for Windows.


    Firefox 3
    The award-winning Web browser is now faster, more secure, and fully customizable to your online life. With Firefox 3, added powerful new features that make your online experience even better. It has more features and is a lot more secure than IE. It is a very easy and painless download and install, it will no way interfere with IE, you can use them both.
    *NoScript - Addon for Firefox that stops all scripts from running on websites. Stops malicious software from invading via flash, java, javascript, and many other entry points.

    AdblockPlus
  • AdblockPlus, Surf the web without annoying ads!
  • Blocks banners, pop-ups and video ads - even on Facebook and YouTube
  • Protects your online privacy
  • Two-click installation, It's free!
  • click the icon that corresponds to your browser and download.
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    WOT Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites - green to go, yellow for caution and red to stop, helping you avoid the dangerous sites. WOT has an addon available for both Firefox and IE.

  • Green should be good to go
  • Yellow for caution
  • Red to stop
  • ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  • WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
    See this article (http://www.forbes.co...o-disable-java/
    and this article (http://www.nbcnews.c...alate-1B7938755

    I would recommend that you completely uninstall Java unless you need it to run an important software.
    In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser (http://www.geekstogo...ur-web-browser/) and How to unplug Java from the browser (http://krebsonsecurity.com/how-to-unplug-java-from-the-browser/))


    Avoid P2P

    P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well.

    Please read these short reports on the dangers of peer-2-peer programs and file sharing.
Extra note:
Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan. http://secunia.com/software_inspector/
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

#19 Juliet

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Posted 07 February 2014 - 05:22 PM

Glad we could help. :)sparkle.gif

Since this issue appears resolved ... this Topic is closed.
Sometimes the angels fly close enough to you that you can hear the flutter of their wings...

Want to help others? Join the ClassRoom and learn how.
MS - MVP Consumer Security 2009 - 2016, WI-MVP 2016-17
Antivirus Scanners Online Scanners Firewalls Slow Computer??

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