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HELP! kernel32.dll thing ... I think it's a virus! [Closed


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19 replies to this topic

#16 jeffce

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Posted 21 December 2013 - 07:14 PM

and also let me know how your system is running now.

 

:)


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#17 lisavvvv

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Posted 21 December 2013 - 07:34 PM

Seems to be working normally now ...

#18 jeffce

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Posted 22 December 2013 - 07:38 AM

Good to hear....let's check for anything else hiding in there...
 
GUZVCQN.jpgMalwarebytes
 
Please open Malwarebytes, update it and then run a Quick Scan.  Save the log that is created for your next reply.
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ESET Online Scanner
 
Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.

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#19 jeffce

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Posted 26 December 2013 - 07:10 AM

Still here?


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#20 jeffce

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Posted 27 December 2013 - 07:15 AM

Due to inactivity this topic will be closed.
If you need help please start a new thread.

New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic
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