Yes I'm still here. I can run the CFScript and get the ComboFix log back to you this evening. Thanks again for all your help.
malware infection: trying to type in data entry fields triggers pop-up
#16
Posted 10 December 2013 - 08:10 AM
Register to Remove
#17
Posted 10 December 2013 - 09:30 AM
No problem.....I probably won't be able to respond until tomorrow then because I have a final exam tonight. I hope that is not a problem.
#18
Posted 10 December 2013 - 05:25 PM
No problem at all. Good luck with the exam, although in my experience, luck doesn't come into it so, no doubt you've prepared well and will therefore do well.
The following is the log created by ComboFix;
#19
Posted 10 December 2013 - 08:53 PM
and also let me know how your system is running now.
#20
Posted 12 December 2013 - 06:34 AM
Still need help?
#21
Posted 13 December 2013 - 06:33 AM
If you need help please start a new thread.
New members follow the instructions here http://forums.whatth...ed_t106388.html and start a new topic
#22
Posted 13 December 2013 - 02:29 PM
#23
Posted 14 December 2013 - 06:19 PM
Message for Jeff, sorry for continual delays in my responses - running small business single-handed (since Feb.) takes up almost ALL my time.
My system seems to be running smoothly thanks to you - can you tell me what started the problem so I can avoid in future?
Thanks again for all your hard work - and patience!
Hi,
I went ahead and merged the two topics that you have together and we can just go from here.
Good to hear that your system is running better but we have just a bit more to do ok?
Malwarebytes
Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
----------
ESET Online Scanner
Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator
- Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
- Turn off the real time scanner of any existing antivirus program while performing the online scan
- Tick the box next to YES, I accept the Terms of Use.
- Click Start
- When asked, allow the activex control to install
- Click Start
- Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
- Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
- Click Scan
- Wait for the scan to finish
- When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
- Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
- Close the ESET online scan, and let me know how things are now.
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#24
Posted 16 December 2013 - 06:00 PM
Hello again. I have the following: MBAM-log-2013-12-16 (22-44-37), and then the ESET Online Scan results.
#25
Posted 16 December 2013 - 06:52 PM
Hi,
Thanks for letting me know.
Run Malwarebytes again and then remove anything that is found. Post that new log when you get it.
--------------
First open a command prompt > Click Start > Run > and type cmd and press Enter.
This will open the command prompt.
Copy the contents of the code box > right click in the command window and select paste >> Press Enter
(You won't actually see anything happen)
del C:\Downloads\ccsetup407.exe
Close the Command Prompt box.
Register to Remove
#26
Posted 17 December 2013 - 04:11 PM
Hello again, I've just completed these tasks and the log follows.
Malwarebytes found 1 maliscious application, and I instructed it to remove it.
My system seems to be running faster. The Internet Explorer problem still persists although, I haven't yet re-booted after deleting that 'maliscious application' so that might be rectified then.
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.12.16.08
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: OWNER-3FC151321 [administrator]
17/12/2013 21:34:56
mbam-log-2013-12-17 (21-34-56).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 224686
Time elapsed: 7 minute(s),
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Documents and Settings\All Users\Application Data\InstallMate\{4EA1B56B-24D1-44D3-A638-6CF39542979D}\Custom.dll (PUP.Optional.InstalleRex) -> Quarantined and deleted successfully.
(end)
Thank you for keeping with this.
#27
Posted 17 December 2013 - 06:58 PM
Ok let me know exactly what Internet Explorer is (or isn't) doing?
#28
Posted 18 December 2013 - 02:23 PM
Using Internet Explorer and Yahoo home page.
The problem occurs when I click on 'Search' or hit the return key after typing something (anything) into the search engine.
EXAMPLE
1st attempt
I type: star wars a new hope, and click on search.
Internet Explorer window pops up:
Internet Explorer has encounteres a problem and needs to close. We are sorry for any inconvenience.
I send Error Report
Yahoo home page reloads with bubble on tab that reads: This tab has been recovered
A problem with this web site has caused Internet Explorer to close and reopen the tab
2nd attempt
I type: star wars a new hope, and hit return key.
Search results page launches but with Internet Explorer window in front:
Internet Explorer has encounteres a problem and needs to close. We are sorry for any inconvenience.
I send Error Report
Page refreshes with:
Website restore error
Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
What you can do:
Go to your home page
Try to return to yahoo.com
More information
I choose option: Try to return to yahoo.com
Search results page launches again but clears and again replaced with
Website restore error
Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
What you can do:
Go to your home page
Try to return to yahoo.com
More information
I choose the option: Go to your home page
launches Yahoo home page okay.
#29
Posted 18 December 2013 - 04:15 PM
Download Windows Repair (all in one) from this site
Install and then run the program.
On the Start Repairs tab click Start
When the Repair Options screen populates, be sure to select all items and also check Restart System When Finished.
Now press Start
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Once done with this let me know if you are still experiencing the problems with IE.
#30
Posted 19 December 2013 - 04:30 PM
Hi, I've downloaded the tweaking.com prog. but I'm out of time tonight. I'm hoping I will be able to run this tomorrow evening - the closer to the weekend it gets, the busier my shop gets, but I'll definitely keep you posted.
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