Update Internet Explorer to v11Vista | Windows 7/8
users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane)
to update these systems.
I do have one question. Since starting this session I've noticed three new icons on my desktop. There are two titled desktop.ini and one called thumbs.db. They aren't the same as the other icons, these look transparent, almost ghost like. I'm wondering if this is normal?
the viewing of hidden and protected system files
in Windows Vista, 7 / 8 please follow these steps:
Close all programs so that you are at your desktop.
Click on the Start
button. This is the small round button with the Windows flag in the lower left corner.
Click on the Control Panel
When the control panel opens you can either be in Classic View or Control Panel Home view:
If you click on "restore defaults" button in Folder Options > View tab, it will hide all those views for you.
Did the file names read as desktop.ini (there are two of these) disappear?
I've been noticing tonight that videos on YouTube are taking a long time to load which is not the normal for me. I also see that every time I maximize the video I get a pop up box from windows asking me if I want to make the video larger. Never happened before.
This is not malware related.
When we have finished the cleaning of your pc and the problem still happens, you can start a new topic at our Browsers, Internet and email