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Spyware / Malware / Virus Removal

Can't update or load web pages,freezing,shutting down,black screen

25 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi- Well I "deleted" Mozilla Firefox files. 'Programs and Features' would not let me uninstall. I will not be reinstalling Mozilla at this time. As far as IE, I cannot find where to uninstall it. It is not listed in Prog and Features. So Ive been trying to follow the microsoft website instructions to uninstall. which says to uninstall thru 'recent updates' in 'Prog and Featues'. So I have tried to uninstall both IE8 and IE9 and when the computer reboots it automatically updates back to the same IE9 I had, which of course immed freezes. So its not giving me the opportunity to reinstall it. Maybe Ill try updating to IE10. :pullhair: …..or tossing it in the trash and remain on my iphone forever! (just kidding)
System File Check

For Windows XP:

  • Press the Windows- and the R-key simultanously.
  • Within the text box that jus opened, write cmd and hit Enter.

For Windows Vista/7:

  • Press the Windows key to open the start menu.
  • Don´t highlight anything, just write cmd.
  • The start menu will offer you an entry named cmd.
  • Right click it and select "run as administrator"


Within the opening window, write the following:

sfc /scannow
(See the blank within).


  • Hit enter. Your system will be checked for damaged system files.
  • Tell me the result of that scan in here (as the tool produces no log).
I ran the scan, This is what it said: Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in CBS.Log windir\Logs\CBS.log. For example c:\windows\Logs\CBS\CBS.log The system file repair will take effect after next reboot. So it didnt tell me what files it will fix. I will talk to you soon.
Filter SFC log file

For Windows XP:

  • Press the Windows- and the R-key simultanously.
  • Within the text box that jus opened, write cmd and hit Enter.

For Windows Vista/7:

  • Press the Windows key to open the start menu.
  • Don´t highlight anything, just write cmd.
  • The start menu will offer you an entry named cmd.
  • Right click it and select "run as administrator"


Within the opening window, write the following:

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt


  • Hit enter. The tool will create a textfile named sfcdetails.txt within the folder where you ran the command, for example C:\windows\system32\.
    Attach this file to your next reply.
hi - here is the log: 2013-09-11 23:55:31, Info CSI 00000006 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:31, Info CSI 00000007 [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:37, Info CSI 00000009 [SR] Verify complete 2013-09-11 23:55:38, Info CSI 0000000a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:38, Info CSI 0000000b [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:43, Info CSI 0000000d [SR] Verify complete 2013-09-11 23:55:44, Info CSI 0000000e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:44, Info CSI 0000000f [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:47, Info CSI 00000011 [SR] Verify complete 2013-09-11 23:55:47, Info CSI 00000012 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:47, Info CSI 00000013 [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:49, Info CSI 00000015 [SR] Verify complete 2013-09-11 23:55:49, Info CSI 00000016 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:49, Info CSI 00000017 [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:51, Info CSI 00000019 [SR] Verify complete 2013-09-11 23:55:52, Info CSI 0000001a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:52, Info CSI 0000001b [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:54, Info CSI 0000001d [SR] Verify complete 2013-09-11 23:55:54, Info CSI 0000001e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:54, Info CSI 0000001f [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:56, Info CSI 00000021 [SR] Verify complete 2013-09-11 23:55:57, Info CSI 00000022 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:57, Info CSI 00000023 [SR] Beginning Verify and Repair transaction 2013-09-11 23:55:59, Info CSI 00000025 [SR] Verify complete 2013-09-11 23:55:59, Info CSI 00000026 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:55:59, Info CSI 00000027 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:01, Info CSI 00000029 [SR] Verify complete 2013-09-11 23:56:02, Info CSI 0000002a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:02, Info CSI 0000002b [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:04, Info CSI 0000002d [SR] Verify complete 2013-09-11 23:56:04, Info CSI 0000002e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:04, Info CSI 0000002f [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:06, Info CSI 00000031 [SR] Verify complete 2013-09-11 23:56:07, Info CSI 00000032 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:07, Info CSI 00000033 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:09, Info CSI 00000035 [SR] Verify complete 2013-09-11 23:56:09, Info CSI 00000036 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:09, Info CSI 00000037 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:12, Info CSI 00000039 [SR] Verify complete 2013-09-11 23:56:12, Info CSI 0000003a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:12, Info CSI 0000003b [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:14, Info CSI 0000003d [SR] Verify complete 2013-09-11 23:56:15, Info CSI 0000003e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:15, Info CSI 0000003f [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:17, Info CSI 00000041 [SR] Verify complete 2013-09-11 23:56:17, Info CSI 00000042 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:17, Info CSI 00000043 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:20, Info CSI 00000045 [SR] Verify complete 2013-09-11 23:56:20, Info CSI 00000046 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:20, Info CSI 00000047 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:22, Info CSI 00000049 [SR] Verify complete 2013-09-11 23:56:23, Info CSI 0000004a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:23, Info CSI 0000004b [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:25, Info CSI 0000004d [SR] Verify complete 2013-09-11 23:56:25, Info CSI 0000004e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:25, Info CSI 0000004f [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:27, Info CSI 00000051 [SR] Verify complete 2013-09-11 23:56:27, Info CSI 00000052 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:27, Info CSI 00000053 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:29, Info CSI 00000055 [SR] Verify complete 2013-09-11 23:56:30, Info CSI 00000056 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:30, Info CSI 00000057 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:33, Info CSI 00000059 [SR] Verify complete 2013-09-11 23:56:33, Info CSI 0000005a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:33, Info CSI 0000005b [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:36, Info CSI 0000005d [SR] Verify complete 2013-09-11 23:56:36, Info CSI 0000005e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:36, Info CSI 0000005f [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:39, Info CSI 00000061 [SR] Verify complete 2013-09-11 23:56:39, Info CSI 00000062 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:39, Info CSI 00000063 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:43, Info CSI 00000065 [SR] Verify complete 2013-09-11 23:56:44, Info CSI 00000066 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:44, Info CSI 00000067 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:46, Info CSI 00000069 [SR] Verify complete 2013-09-11 23:56:46, Info CSI 0000006a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:46, Info CSI 0000006b [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:49, Info CSI 0000006d [SR] Verify complete 2013-09-11 23:56:49, Info CSI 0000006e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:49, Info CSI 0000006f [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:51, Info CSI 00000071 [SR] Verify complete 2013-09-11 23:56:51, Info CSI 00000072 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:51, Info CSI 00000073 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:55, Info CSI 00000075 [SR] Verify complete 2013-09-11 23:56:56, Info CSI 00000076 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:56, Info CSI 00000077 [SR] Beginning Verify and Repair transaction 2013-09-11 23:56:58, Info CSI 00000079 [SR] Verify complete 2013-09-11 23:56:58, Info CSI 0000007a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:56:58, Info CSI 0000007b [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:00, Info CSI 0000007d [SR] Verify complete 2013-09-11 23:57:01, Info CSI 0000007e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:01, Info CSI 0000007f [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:02, Info CSI 00000081 [SR] Verify complete 2013-09-11 23:57:03, Info CSI 00000082 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:03, Info CSI 00000083 [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:05, Info CSI 00000085 [SR] Verify complete 2013-09-11 23:57:06, Info CSI 00000086 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:06, Info CSI 00000087 [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:11, Info CSI 00000089 [SR] Verify complete 2013-09-11 23:57:12, Info CSI 0000008a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:12, Info CSI 0000008b [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:16, Info CSI 0000008d [SR] Verify complete 2013-09-11 23:57:17, Info CSI 0000008e [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:17, Info CSI 0000008f [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:23, Info CSI 00000091 [SR] Verify complete 2013-09-11 23:57:24, Info CSI 00000092 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:24, Info CSI 00000093 [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:29, Info CSI 00000096 [SR] Verify complete 2013-09-11 23:57:30, Info CSI 00000097 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:30, Info CSI 00000098 [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:35, Info CSI 0000009b [SR] Verify complete 2013-09-11 23:57:35, Info CSI 0000009c [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:35, Info CSI 0000009d [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:42, Info CSI 0000009f [SR] Verify complete 2013-09-11 23:57:42, Info CSI 000000a0 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:42, Info CSI 000000a1 [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:51, Info CSI 000000ab [SR] Verify complete 2013-09-11 23:57:51, Info CSI 000000ac [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:51, Info CSI 000000ad [SR] Beginning Verify and Repair transaction 2013-09-11 23:57:56, Info CSI 000000af [SR] Verify complete 2013-09-11 23:57:56, Info CSI 000000b0 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:57:56, Info CSI 000000b1 [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:02, Info CSI 000000b3 [SR] Verify complete 2013-09-11 23:58:02, Info CSI 000000b4 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:02, Info CSI 000000b5 [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:07, Info CSI 000000b7 [SR] Verify complete 2013-09-11 23:58:07, Info CSI 000000b8 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:07, Info CSI 000000b9 [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:14, Info CSI 000000bb [SR] Verify complete 2013-09-11 23:58:14, Info CSI 000000bc [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:14, Info CSI 000000bd [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:24, Info CSI 000000bf [SR] Verify complete 2013-09-11 23:58:24, Info CSI 000000c0 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:24, Info CSI 000000c1 [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:35, Info CSI 000000c5 [SR] Verify complete 2013-09-11 23:58:35, Info CSI 000000c6 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:35, Info CSI 000000c7 [SR] Beginning Verify and Repair transaction 2013-09-11 23:58:50, Info CSI 000000c9 [SR] Verify complete 2013-09-11 23:58:50, Info CSI 000000ca [SR] Verifying 100 (0x00000064) components 2013-09-11 23:58:50, Info CSI 000000cb [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:14, Info CSI 000000cd [SR] Verify complete 2013-09-11 23:59:14, Info CSI 000000ce [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:14, Info CSI 000000cf [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:20, Info CSI 000000d1 [SR] Verify complete 2013-09-11 23:59:20, Info CSI 000000d2 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:20, Info CSI 000000d3 [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:23, Info CSI 000000d5 [SR] Verify complete 2013-09-11 23:59:24, Info CSI 000000d6 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:24, Info CSI 000000d7 [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:26, Info CSI 000000d9 [SR] Verify complete 2013-09-11 23:59:27, Info CSI 000000da [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:27, Info CSI 000000db [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:30, Info CSI 000000dd [SR] Verify complete 2013-09-11 23:59:30, Info CSI 000000de [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:30, Info CSI 000000df [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:42, Info CSI 000000fd [SR] Verify complete 2013-09-11 23:59:43, Info CSI 000000fe [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:43, Info CSI 000000ff [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:46, Info CSI 00000101 [SR] Verify complete 2013-09-11 23:59:46, Info CSI 00000102 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:46, Info CSI 00000103 [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:50, Info CSI 00000105 [SR] Verify complete 2013-09-11 23:59:51, Info CSI 00000106 [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:51, Info CSI 00000107 [SR] Beginning Verify and Repair transaction 2013-09-11 23:59:54, Info CSI 00000109 [SR] Verify complete 2013-09-11 23:59:54, Info CSI 0000010a [SR] Verifying 100 (0x00000064) components 2013-09-11 23:59:54, Info CSI 0000010b [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:03, Info CSI 0000010d [SR] Verify complete 2013-09-12 00:00:03, Info CSI 0000010e [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:03, Info CSI 0000010f [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:15, Info CSI 00000112 [SR] Verify complete 2013-09-12 00:00:16, Info CSI 00000113 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:16, Info CSI 00000114 [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:20, Info CSI 00000116 [SR] Verify complete 2013-09-12 00:00:20, Info CSI 00000117 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:20, Info CSI 00000118 [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:29, Info CSI 0000011a [SR] Verify complete 2013-09-12 00:00:30, Info CSI 0000011b [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:30, Info CSI 0000011c [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:35, Info CSI 0000011e [SR] Verify complete 2013-09-12 00:00:36, Info CSI 0000011f [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:36, Info CSI 00000120 [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:42, Info CSI 00000122 [SR] Verify complete 2013-09-12 00:00:43, Info CSI 00000123 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:43, Info CSI 00000124 [SR] Beginning Verify and Repair transaction 2013-09-12 00:00:55, Info CSI 0000012e [SR] Verify complete 2013-09-12 00:00:55, Info CSI 0000012f [SR] Verifying 100 (0x00000064) components 2013-09-12 00:00:55, Info CSI 00000130 [SR] Beginning Verify and Repair transaction 2013-09-12 00:01:09, Info CSI 0000014d [SR] Verify complete 2013-09-12 00:01:09, Info CSI 0000014e [SR] Verifying 100 (0x00000064) components 2013-09-12 00:01:09, Info CSI 0000014f [SR] Beginning Verify and Repair transaction 2013-09-12 00:01:21, Info CSI 00000151 [SR] Verify complete 2013-09-12 00:01:22, Info CSI 00000152 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:01:22, Info CSI 00000153 [SR] Beginning Verify and Repair transaction 2013-09-12 00:01:49, Info CSI 00000155 [SR] Verify complete 2013-09-12 00:01:50, Info CSI 00000156 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:01:50, Info CSI 00000157 [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:06, Info CSI 00000159 [SR] Verify complete 2013-09-12 00:02:07, Info CSI 0000015a [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:07, Info CSI 0000015b [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:20, Info CSI 0000015d [SR] Verify complete 2013-09-12 00:02:20, Info CSI 0000015e [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:20, Info CSI 0000015f [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:28, Info CSI 00000161 [SR] Verify complete 2013-09-12 00:02:29, Info CSI 00000162 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:29, Info CSI 00000163 [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:34, Info CSI 00000165 [SR] Verify complete 2013-09-12 00:02:35, Info CSI 00000166 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:35, Info CSI 00000167 [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:41, Info CSI 0000016a [SR] Verify complete 2013-09-12 00:02:42, Info CSI 0000016b [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:42, Info CSI 0000016c [SR] Beginning Verify and Repair transaction 2013-09-12 00:02:59, Info CSI 0000016e [SR] Verify complete 2013-09-12 00:02:59, Info CSI 0000016f [SR] Verifying 100 (0x00000064) components 2013-09-12 00:02:59, Info CSI 00000170 [SR] Beginning Verify and Repair transaction 2013-09-12 00:03:07, Info CSI 00000172 [SR] Verify complete 2013-09-12 00:03:08, Info CSI 00000173 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:03:08, Info CSI 00000174 [SR] Beginning Verify and Repair transaction 2013-09-12 00:03:17, Info CSI 00000176 [SR] Verify complete 2013-09-12 00:03:18, Info CSI 00000177 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:03:18, Info CSI 00000178 [SR] Beginning Verify and Repair transaction 2013-09-12 00:03:25, Info CSI 0000017a [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:03:28, Info CSI 0000017c [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:03:28, Info CSI 0000017d [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR" 2013-09-12 00:03:31, Info CSI 0000017f [SR] Verify complete 2013-09-12 00:03:31, Info CSI 00000180 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:03:31, Info CSI 00000181 [SR] Beginning Verify and Repair transaction 2013-09-12 00:03:39, Info CSI 00000183 [SR] Verify complete 2013-09-12 00:03:39, Info CSI 00000184 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:03:39, Info CSI 00000185 [SR] Beginning Verify and Repair transaction 2013-09-12 00:03:49, Info CSI 00000187 [SR] Verify complete 2013-09-12 00:03:50, Info CSI 00000188 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:03:50, Info CSI 00000189 [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:03, Info CSI 0000018c [SR] Verify complete 2013-09-12 00:04:04, Info CSI 0000018d [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:04, Info CSI 0000018e [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:11, Info CSI 00000190 [SR] Verify complete 2013-09-12 00:04:11, Info CSI 00000191 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:11, Info CSI 00000192 [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:16, Info CSI 00000194 [SR] Verify complete 2013-09-12 00:04:17, Info CSI 00000195 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:17, Info CSI 00000196 [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:24, Info CSI 00000198 [SR] Verify complete 2013-09-12 00:04:25, Info CSI 00000199 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:25, Info CSI 0000019a [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:36, Info CSI 000001b7 [SR] Verify complete 2013-09-12 00:04:37, Info CSI 000001b8 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:37, Info CSI 000001b9 [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:44, Info CSI 000001c2 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:04:44, Info CSI 000001c4 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:04:44, Info CSI 000001c8 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:04:44, Info CSI 000001ca [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:04:46, Info CSI 000001d2 [SR] Verify complete 2013-09-12 00:04:47, Info CSI 000001d3 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:47, Info CSI 000001d4 [SR] Beginning Verify and Repair transaction 2013-09-12 00:04:56, Info CSI 000001d6 [SR] Verify complete 2013-09-12 00:04:57, Info CSI 000001d7 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:04:57, Info CSI 000001d8 [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:10, Info CSI 000001da [SR] Verify complete 2013-09-12 00:05:10, Info CSI 000001db [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:10, Info CSI 000001dc [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:15, Info CSI 000001de [SR] Verify complete 2013-09-12 00:05:15, Info CSI 000001df [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:15, Info CSI 000001e0 [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:19, Info CSI 000001e2 [SR] Verify complete 2013-09-12 00:05:19, Info CSI 000001e3 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:19, Info CSI 000001e4 [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:31, Info CSI 000001e6 [SR] Verify complete 2013-09-12 00:05:33, Info CSI 000001e7 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:33, Info CSI 000001e8 [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:40, Info CSI 000001ea [SR] Verify complete 2013-09-12 00:05:41, Info CSI 000001eb [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:41, Info CSI 000001ec [SR] Beginning Verify and Repair transaction 2013-09-12 00:05:52, Info CSI 000001ee [SR] Verify complete 2013-09-12 00:05:53, Info CSI 000001ef [SR] Verifying 100 (0x00000064) components 2013-09-12 00:05:53, Info CSI 000001f0 [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:10, Info CSI 000001f2 [SR] Verify complete 2013-09-12 00:06:10, Info CSI 000001f3 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:06:10, Info CSI 000001f4 [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:15, Info CSI 000001f6 [SR] Verify complete 2013-09-12 00:06:16, Info CSI 000001f7 [SR] Verifying 100 (0x00000064) components 2013-09-12 00:06:16, Info CSI 000001f8 [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:23, Info CSI 000001fa [SR] Verify complete 2013-09-12 00:06:23, Info CSI 000001fb [SR] Verifying 97 (0x00000061) components 2013-09-12 00:06:23, Info CSI 000001fc [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:32, Info CSI 00000207 [SR] Verify complete 2013-09-12 00:06:32, Info CSI 00000208 [SR] Repairing 3 components 2013-09-12 00:06:32, Info CSI 00000209 [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:32, Info CSI 0000020b [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:06:32, Info CSI 0000020d [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:06:32, Info CSI 0000020f [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:06:32, Info CSI 00000213 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:06:32, Info CSI 00000214 [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR" 2013-09-12 00:06:32, Info CSI 00000216 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:06:32, Info CSI 00000218 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:06:32, Info CSI 0000021c [SR] Repair complete 2013-09-12 00:06:33, Info CSI 0000021d [SR] Committing transaction 2013-09-12 00:06:33, Info CSI 0000021e [SR] Cannot commit interactively, there are boot critical components being repaired 2013-09-12 00:06:33, Info CSI 0000021f [SR] Repairing 3 components 2013-09-12 00:06:33, Info CSI 00000220 [SR] Beginning Verify and Repair transaction 2013-09-12 00:06:33, Info CSI 00000222 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:06:33, Info CSI 00000224 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:06:33, Info CSI 00000226 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:06:33, Info CSI 0000022a [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch 2013-09-12 00:06:33, Info CSI 0000022b [SR] This component was referenced by [l:158{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR" 2013-09-12 00:06:33, Info CSI 0000022d [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:42{21}]"Wdf01000Uninstall.mof" from store 2013-09-12 00:06:33, Info CSI 0000022f [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l:24{12}]"Wdf01000.mof" from store 2013-09-12 00:06:33, Info CSI 00000233 [SR] Repair complete
Windows Repair (all-in-one)

Please download Windows Repair (all in one) from here.

Install the program then run it.

Go to step 2 and allow it to run Disk check.

[external image: Posted Image]

Once that is done then go to step 3 and allow it to run SFC by clicking Do it

[external image: Posted Image]


On the Start Repairs tab, click Start.
Within the opening window, hit unselect all.
Check only the following:



  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair Windows Firewall
  • Repair Windows Updates

then click on Start

DON'T use the computer while each scan is in progress.

Restart may be needed to finish the repair procedure.

Let me know how that worked out for you.
Hi I am sorry, I will have to let u know on sun evening because my mom went away for the weekend and took the laptop with her. I will get back to you tomorrow when she returns. Thanks for your patience.
HI there - sorry that was forever. Well IE loads, then if i try to go to any other page it freezes and has to be recovered. Once recovered it takes forever, then freezes again, if i open another tab, it works fine. As far as everything else, it seems to be working good! :thumbup:

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