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Spyware / Malware / Virus Removal

Problems after FBI Hijack

25 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi Robybel,

Thanks for waiting.

Below is the CF log–I noticed that it didn't fix the Internet error. I also reset (restored defaults) for IE, but it still didn't bring back Internet Explorer. :pullhair:

Let me know what we can do next.

——————————–

ComboFix 13-07-27.01 - administrator 07/29/2013 17:12:31.6.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1063 [GMT -5:00]
Running from: c:\documents and settings\[removed]\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\administrator.AFC.000\Desktop\CFScript.txt
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\docume~1\ADMINI~1.000\LOCALS~1\Temp\{16AA8FB8-4A98-4757-B7A5-0FF22C0A6E33}_1101_1\dbdata11.dll
c:\documents and settings\administrator.AFC.000\Local Settings\temp\{16AA8FB8-4A98-4757-B7A5-0FF22C0A6E33}_1101_1\dbdata11.dll
.
.
((((((((((((((((((((((((( Files Created from 2013-06-28 to 2013-07-29 )))))))))))))))))))))))))))))))
.
.
2013-07-10 13:24 . 2013-07-10 13:24 ——– d—–w- c:\documents and settings\administrator.AFC.000\Local Settings\Application Data\PCHealth
2013-07-01 23:02 . 2013-07-01 23:01 144896 —-a-w- c:\windows\system32\javacpl.cpl
2013-07-01 23:01 . 2013-07-01 23:01 94632 —-a-w- c:\windows\system32\WindowsAccessBridge.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-07-01 23:01 . 2013-05-10 06:25 867240 —-a-w- c:\windows\system32\npDeployJava1.dll
2013-07-01 23:01 . 2010-05-26 23:44 789416 —-a-w- c:\windows\system32\deployJava1.dll
2013-06-19 18:39 . 2013-06-18 03:19 40776 —-a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-06-08 00:02 . 2011-07-20 20:14 86888 —-a-w- c:\windows\system32\LMIRfsClientNP.dll
2013-06-08 00:02 . 2011-07-20 20:14 53064 —-a-w- c:\windows\system32\Spool\prtprocs\w32x86\LMIproc.dll
2013-06-08 00:02 . 2011-07-20 20:14 31560 —-a-w- c:\windows\system32\LMIport.dll
2013-06-08 00:02 . 2011-07-20 20:14 92488 —-a-w- c:\windows\system32\LMIinit.dll
2013-06-04 07:23 . 2008-04-14 07:00 562688 —-a-w- c:\windows\system32\qedit.dll
2013-06-04 01:40 . 2008-04-14 07:00 1876736 —-a-w- c:\windows\system32\win32k.sys
2013-06-03 00:02 . 2011-07-20 20:14 86888 —-a-w- c:\windows\system32\LMIRfsClientNP.dll.000.bak
2013-06-03 00:02 . 2011-07-20 20:14 92488 —-a-w- c:\windows\system32\LMIinit.dll.000.bak
2013-05-29 07:42 . 2008-04-14 07:00 668672 —-a-w- c:\windows\system32\wininet.dll
2013-05-29 07:42 . 2008-04-14 07:00 61952 —-a-w- c:\windows\system32\tdc.ocx
2013-05-29 07:42 . 2008-04-14 07:00 81920 —-a-w- c:\windows\system32\ieencode.dll
2013-05-29 01:09 . 2008-04-14 07:00 369664 —-a-w- c:\windows\system32\html.iec
2013-05-03 01:30 . 2008-04-14 07:00 2149888 —-a-w- c:\windows\system32\ntoskrnl.exe
2013-05-03 00:38 . 2008-04-14 00:01 2028544 —-a-w- c:\windows\system32\ntkrnlpa.exe
2012-10-29 11:46 . 2013-07-01 23:31 305744 —-a-w- c:\program files\mozilla firefox\plugins\ieatgpc.dll
.
.
——- Sigcheck ——-
Note: Unsigned files aren't necessarily malware.
.
[-] 2013-05-29 . C79FFF367F8F567AFC9543A359556FDF . 3092992 . . [6.00.2900.6400] . . c:\windows\system32\mshtml.dll
[-] 2013-05-29 . C79FFF367F8F567AFC9543A359556FDF . 3092992 . . [6.00.2900.6400] . . c:\windows\system32\dllcache\mshtml.dll
[-] 2013-05-17 . 937939CB7E179D060B83A981DCE73CA1 . 3092992 . . [6.00.2900.6391] . . c:\windows\$NtUninstallKB2846071$\mshtml.dll
[-] 2013-05-17 . 937939CB7E179D060B83A981DCE73CA1 . 3092992 . . [6.00.2900.6391] . . c:\windows\ERDNT\cache\mshtml.dll
[-] 2013-04-16 . 52E80C51977856D4FF5D5C18172AF285 . 3091968 . . [6.00.2900.6380] . . c:\windows\$NtUninstallKB2838727$\mshtml.dll
[-] 2013-03-02 . 990F4518E1607F445969C12F014E4E29 . 6013440 . . [8.00.6001.23480] . . c:\windows\$hf_mig$\KB2817183-IE8\SP3QFE\mshtml.dll
[-] 2013-03-01 . 937091E40652C6B1B6C1A71EB90C08E1 . 6011392 . . [8.00.6001.19403] . . c:\windows\ie8updates\KB2817183-IE8\mshtml.dll
[-] 2013-03-01 . AE3A26C04C794E5451ADF6872F7D48F4 . 6012928 . . [8.00.6001.23471] . . c:\windows\$hf_mig$\KB2809289-IE8\SP3QFE\mshtml.dll
[-] 2013-02-21 . 55408AFA6279575F907576F3FF4F7011 . 3090944 . . [6.00.2900.6357] . . c:\windows\$NtUninstallKB2829530$\mshtml.dll
[-] 2013-02-21 . 6305B263CCC493A80EF453703CCFE688 . 3090944 . . [6.00.2900.6357] . . c:\windows\$hf_mig$\KB2817183\SP3QFE\mshtml.dll
[-] 2013-01-09 . 99E9E2606FB13ADB711935FE8E8E29C1 . 6011904 . . [8.00.6001.23468] . . c:\windows\$hf_mig$\KB2792100-IE8\SP3QFE\mshtml.dll
[-] 2013-01-08 . 727C9E97CB26879C17A30484C2C76E98 . 6010368 . . [8.00.6001.19400] . . c:\windows\ie8updates\KB2809289-IE8\mshtml.dll
[-] 2013-01-06 . BDF6CC938C0644FE3643BC0D6A678E26 . 6009856 . . [8.00.6001.19394] . . c:\windows\ie8updates\KB2792100-IE8\mshtml.dll
[-] 2013-01-06 . 14FD1CAEFB6D2749019AC2F54859568C . 6011392 . . [8.00.6001.23462] . . c:\windows\$hf_mig$\KB2799329-IE8\SP3QFE\mshtml.dll
[-] 2012-11-13 . 02D8509E2362D777DEBFFC05C022CBF2 . 6010880 . . [8.00.6001.23461] . . c:\windows\$hf_mig$\KB2761465-IE8\SP3QFE\mshtml.dll
[-] 2012-11-12 . 9C46E5C82F94D9AEDD2CE798F0DF1158 . 6008832 . . [8.00.6001.19393] . . c:\windows\ie8updates\KB2799329-IE8\mshtml.dll
[-] 2012-08-28 . DF3C3CA94CBC9DE07AC3EB49440A8D45 . 6008832 . . [8.00.6001.19328] . . c:\windows\ie8updates\KB2761465-IE8\mshtml.dll
[-] 2012-08-28 . CF6B381C3518AB328382429CAE206D64 . 6010368 . . [8.00.6001.23415] . . c:\windows\$hf_mig$\KB2744842-IE8\SP3QFE\mshtml.dll
[-] 2012-07-02 . 13D2E016B784730A98F24D6E5BEED22F . 6008320 . . [8.00.6001.19298] . . c:\windows\ie8updates\KB2744842-IE8\mshtml.dll
[-] 2012-07-02 . DF599AC52B62DE001E42D36F92B45E68 . 6010368 . . [8.00.6001.23385] . . c:\windows\$hf_mig$\KB2722913-IE8\SP3QFE\mshtml.dll
[-] 2012-05-11 . 886B62A906B3967CBBF0FD2C833A30BF . 6007808 . . [8.00.6001.19258] . . c:\windows\ie8updates\KB2722913-IE8\mshtml.dll
[-] 2012-05-11 . 55F148B94246A77FB4AC33346671CAC8 . 6009344 . . [8.00.6001.23345] . . c:\windows\$hf_mig$\KB2699988-IE8\SP3QFE\mshtml.dll
[-] 2012-03-01 . DADE53318D8E5335EE2E1745F1C3FC4D . 5978624 . . [8.00.6001.19222] . . c:\windows\ie8updates\KB2699988-IE8\mshtml.dll
[-] 2012-03-01 . 5DBB0C997AD276BCE9D30CD609BDBF67 . 5980672 . . [8.00.6001.23318] . . c:\windows\$hf_mig$\KB2675157-IE8\SP3QFE\mshtml.dll
[-] 2011-12-17 . A9259CD226283CD4F798C00909754A94 . 5979136 . . [8.00.6001.19190] . . c:\windows\ie8updates\KB2675157-IE8\mshtml.dll
[-] 2011-12-17 . 49B88A833ECA99EFBFFC5AAE5CC998ED . 5980160 . . [8.00.6001.23286] . . c:\windows\$hf_mig$\KB2647516-IE8\SP3QFE\mshtml.dll
[-] 2011-11-04 . DD8D655E1881B70A5259A23A6018A6C2 . 5978112 . . [8.00.6001.19170] . . c:\windows\ie8updates\KB2647516-IE8\mshtml.dll
[-] 2011-11-04 . 699421E2E1313C18671A703953CAE14B . 5978624 . . [8.00.6001.23266] . . c:\windows\$hf_mig$\KB2618444-IE8\SP3QFE\mshtml.dll
[-] 2011-10-03 . 4963CB503600FC3BCBDBFBA51FBA1FAC . 5971456 . . [8.00.6001.19154] . . c:\windows\ie8updates\KB2618444-IE8\mshtml.dll
[-] 2011-10-03 . 1240A6B7B470BED0AA6C9FEC7AB0EA26 . 5972992 . . [8.00.6001.23250] . . c:\windows\$hf_mig$\KB2586448-IE8\SP3QFE\mshtml.dll
[-] 2011-07-25 . 23B3C8E9F3F280180573569253CE98AB . 5969920 . . [8.00.6001.19120] . . c:\windows\ie8updates\KB2586448-IE8\mshtml.dll
[-] 2011-07-25 . BCE7CCEBAD6C8955D2B4C3B246BD0E57 . 5971456 . . [8.00.6001.23216] . . c:\windows\$hf_mig$\KB2559049-IE8\SP3QFE\mshtml.dll
[-] 2011-05-30 . 22BA5235EA846EDA87F68A1DCC2BFCF9 . 5964800 . . [8.00.6001.19088] . . c:\windows\ie8updates\KB2559049-IE8\mshtml.dll
[-] 2011-05-30 . D0B1DB576941CB0B6669B8752FFAC79A . 5967360 . . [8.00.6001.23181] . . c:\windows\$hf_mig$\KB2530548-IE8\SP3QFE\mshtml.dll
.
[-] 2013-05-29 . C86A8A2B6920ECE64F448BFBB33B596D . 668672 . . [6.00.2900.6400] . . c:\windows\system32\wininet.dll
[-] 2013-05-29 . C86A8A2B6920ECE64F448BFBB33B596D . 668672 . . [6.00.2900.6400] . . c:\windows\system32\dllcache\wininet.dll
[-] 2013-04-26 . DA2D7121EE57E7FE84080C7FE350B5EC . 668672 . . [6.00.2900.6385] . . c:\windows\$NtUninstallKB2846071$\wininet.dll
[-] 2013-04-26 . DA2D7121EE57E7FE84080C7FE350B5EC . 668672 . . [6.00.2900.6385] . . c:\windows\ERDNT\cache\wininet.dll
[-] 2013-04-16 . 5B71DB8323E86844984D5F1A8B34BE8D . 668672 . . [6.00.2900.6380] . . c:\windows\$NtUninstallKB2838727$\wininet.dll
[-] 2013-03-02 . 43EADBA9F3CD2A5F01B189BD95FCDE95 . 920064 . . [8.00.6001.23480] . . c:\windows\$hf_mig$\KB2817183-IE8\SP3QFE\wininet.dll
[-] 2013-02-21 . B22231A35DAB7453761F94DC9A5FB916 . 667136 . . [6.00.2900.6357] . . c:\windows\$NtUninstallKB2829530$\wininet.dll
[-] 2013-02-21 . 93B671834BD8F326CC1E57A837295950 . 668672 . . [6.00.2900.6357] . . c:\windows\$hf_mig$\KB2817183\SP3QFE\wininet.dll
[-] 2013-02-05 . 5AACF4B4DEE1972B7952E8A747122232 . 916480 . . [8.00.6001.19401] . . c:\windows\ie8updates\KB2817183-IE8\wininet.dll
[-] 2013-02-05 . BE30BEF4C13065D09772F9895FCB9D22 . 920064 . . [8.00.6001.23469] . . c:\windows\$hf_mig$\KB2809289-IE8\SP3QFE\wininet.dll
[-] 2012-12-26 . D175F91A4C98B8848818C9B5089F88A2 . 916480 . . [8.00.6001.19394] . . c:\windows\ie8updates\KB2809289-IE8\wininet.dll
[-] 2012-12-26 . B8BEF9519A1B124DEAF94081F6C5A767 . 920064 . . [8.00.6001.23462] . . c:\windows\$hf_mig$\KB2792100-IE8\SP3QFE\wininet.dll
[-] 2012-11-01 . 9AD88EA663124336E88EB031F917CE20 . 916992 . . [8.00.6001.19389] . . c:\windows\ie8updates\KB2792100-IE8\wininet.dll
[-] 2012-11-01 . ACC92628CFFF9BB6F8886329888014A8 . 920064 . . [8.00.6001.23458] . . c:\windows\$hf_mig$\KB2761465-IE8\SP3QFE\wininet.dll
[-] 2012-08-28 . FF1C14BCA1A797CE45DD359FA2C9EDA8 . 916992 . . [8.00.6001.19328] . . c:\windows\ie8updates\KB2761465-IE8\wininet.dll
[-] 2012-08-28 . DCEA3B3193B7181CF818ECC4EAB30A66 . 920064 . . [8.00.6001.23415] . . c:\windows\$hf_mig$\KB2744842-IE8\SP3QFE\wininet.dll
[-] 2012-07-02 . C4300CB4D20B1159DC77E01E8A2525EC . 916992 . . [8.00.6001.19298] . . c:\windows\ie8updates\KB2744842-IE8\wininet.dll
[-] 2012-07-02 . EFB2241DE3AA6480521A16D0CB67B0EC . 920064 . . [8.00.6001.23385] . . c:\windows\$hf_mig$\KB2722913-IE8\SP3QFE\wininet.dll
[-] 2012-05-16 . 6B1774334E2975AA60596E54F5EA1430 . 916992 . . [8.00.6001.19272] . . c:\windows\ie8updates\KB2722913-IE8\wininet.dll
[-] 2012-05-16 . 553AD35768CD27959391DD5AA82CEF6F . 920064 . . [8.00.6001.23359] . . c:\windows\$hf_mig$\KB2699988-IE8\SP3QFE\wininet.dll
[-] 2012-03-01 . 009E7B4C284F080608D7286484015EE5 . 916992 . . [8.00.6001.19222] . . c:\windows\ie8updates\KB2699988-IE8\wininet.dll
[-] 2012-03-01 . 4EC67FAB39F37626AD6D9895FC094ABF . 919552 . . [8.00.6001.23318] . . c:\windows\$hf_mig$\KB2675157-IE8\SP3QFE\wininet.dll
[-] 2011-12-17 . F362D50FBDC6E34918DF41BDE1770E5C . 916992 . . [8.00.6001.19190] . . c:\windows\ie8updates\KB2675157-IE8\wininet.dll
[-] 2011-12-17 . 84A48E9818E8440DDBFD8EEC37C8A937 . 919552 . . [8.00.6001.23286] . . c:\windows\$hf_mig$\KB2647516-IE8\SP3QFE\wininet.dll
[-] 2011-11-04 . 552263502EA8C24D301A0C43FF90B3ED . 916992 . . [8.00.6001.19165] . . c:\windows\ie8updates\KB2647516-IE8\wininet.dll
[-] 2011-11-04 . 4E4716CAF514717814D07113AD0425B6 . 919552 . . [8.00.6001.23261] . . c:\windows\$hf_mig$\KB2618444-IE8\SP3QFE\wininet.dll
[-] 2011-08-22 . 1A377838B4B468E37C3EEB5BAA24F925 . 916480 . . [8.00.6001.19131] . . c:\windows\ie8updates\KB2618444-IE8\wininet.dll
[-] 2011-08-22 . 19630AEBBFAEB06984CAB91848270AAF . 919552 . . [8.00.6001.23227] . . c:\windows\$hf_mig$\KB2586448-IE8\SP3QFE\wininet.dll
[-] 2011-06-23 . AF4EDDC6C0446FCE5681B5DED52B8F0E . 916480 . . [8.00.6001.19098] . . c:\windows\ie8updates\KB2586448-IE8\wininet.dll
[-] 2011-06-23 . 509CF67AE762A38E23A5455A0053853C . 919552 . . [8.00.6001.23192] . . c:\windows\$hf_mig$\KB2559049-IE8\SP3QFE\wininet.dll
[-] 2011-04-25 . CC951C2212A200475A587A440E0AA804 . 916480 . . [8.00.6001.19072] . . c:\windows\ie8updates\KB2559049-IE8\wininet.dll
[-] 2011-04-25 . 7F4F1697001B9E9A7924D219DC215903 . 919552 . . [8.00.6001.23165] . . c:\windows\$hf_mig$\KB2530548-IE8\SP3QFE\wininet.dll
[-] 2011-02-22 . A9FA95F0D7F511959AC721E4843E5967 . 919552 . . [8.00.6001.23139] . . c:\windows\$hf_mig$\KB2497640-IE8\SP3QFE\wininet.dll
[-] 2011-02-22 . F192D49EEFE297FA858B2C774BA2291D . 916480 . . [8.00.6001.19044] . . c:\windows\ie8updates\KB2530548-IE8\wininet.dll
[-] 2010-12-20 . 88014D62B5E3CDB0AC67948D86C926C8 . 916480 . . [8.00.6001.19019] . . c:\windows\ie8updates\KB2497640-IE8\wininet.dll
[-] 2010-12-20 . 5504B4ECCE892EB82CD2C5FA71940AC1 . 919552 . . [8.00.6001.23111] . . c:\windows\$hf_mig$\KB2482017-IE8\SP3QFE\wininet.dll
[-] 2010-11-06 . 9357C4249F4810FB0E49C13387A8A77C . 919552 . . [8.00.6001.23084] . . c:\windows\$hf_mig$\KB2416400-IE8\SP3QFE\wininet.dll
[-] 2010-11-06 . 306A2B05EA9846278113964DC6E2C940 . 916480 . . [8.00.6001.18992] . . c:\windows\ie8updates\KB2482017-IE8\wininet.dll
[-] 2010-09-10 . 36FE8ABC59AAFBE20CBE54BC372F9429 . 916480 . . [8.00.6001.18968] . . c:\windows\ie8updates\KB2416400-IE8\wininet.dll
[-] 2010-09-10 . 0555E190DCD06B8998E6DDCA42DAEB82 . 919552 . . [8.00.6001.23060] . . c:\windows\$hf_mig$\KB2360131-IE8\SP3QFE\wininet.dll
[-] 2010-06-24 . 60237E50D575FBA9BEC9BC043F157149 . 919040 . . [8.00.6001.23037] . . c:\windows\$hf_mig$\KB2183461-IE8\SP3QFE\wininet.dll
[-] 2010-06-24 . D3DEB6B2B424AC93DE3801EAEB21A9A5 . 916480 . . [8.00.6001.18939] . . c:\windows\ie8updates\KB2360131-IE8\wininet.dll
[-] 2010-05-06 . 2D9C7B010409372C34F725DA5CCED083 . 916480 . . [8.00.6001.18923] . . c:\windows\ie8updates\KB2183461-IE8\wininet.dll
[-] 2010-05-06 . C1490F68B44AF8B781F52F12F564625D . 919040 . . [8.00.6001.23014] . . c:\windows\$hf_mig$\KB982381-IE8\SP3QFE\wininet.dll
[-] 2010-02-25 . 7A42CFED96CDA7F2FB1A26D1F9F65775 . 916480 . . [8.00.6001.18904] . . c:\windows\ie8updates\KB982381-IE8\wininet.dll
[-] 2010-02-25 . 4458D59F2B0369F4D3B137541D284041 . 919040 . . [8.00.6001.22995] . . c:\windows\$hf_mig$\KB980182-IE8\SP3QFE\wininet.dll
[-] 2009-12-22 . 814C265012ED921443C515A591D5BFE1 . 667136 . . [6.00.2900.5921] . . c:\windows\ie8\wininet.dll
[-] 2009-12-22 . BD27AF5C72D2FBFE491D3A3A8429B974 . 668672 . . [6.00.2900.5921] . . c:\windows\$hf_mig$\KB978207\SP3QFE\wininet.dll
[-] 2009-12-21 . FF4241C74E0C0A5AFFFE05F584213ECB . 916480 . . [8.00.6001.18876] . . c:\windows\ie8updates\KB980182-IE8\wininet.dll
[-] 2009-12-21 . 5E1F666B8955FD77E65D65C4C4D882A3 . 916480 . . [8.00.6001.22967] . . c:\windows\$hf_mig$\KB978207-IE8\SP3QFE\wininet.dll
[-] 2009-10-29 . 6AF52998B90F72FF2325D84D90EDA1CC . 916480 . . [8.00.6001.22945] . . c:\windows\$hf_mig$\KB976325-IE8\SP3QFE\wininet.dll
[-] 2009-10-29 . 75240F6EDBCE7B85DF66874407D38A4F . 916480 . . [8.00.6001.18854] . . c:\windows\ie8updates\KB978207-IE8\wininet.dll
[-] 2009-10-29 . 6AC4AA42CC9AAEFAB1D5E4E2AF2E3D2B . 668672 . . [6.00.2900.5897] . . c:\windows\$hf_mig$\KB976325\SP3QFE\wininet.dll
[-] 2009-06-26 . 8553E6D4EC1563277323E6B2D6FBB954 . 668160 . . [6.00.2900.5835] . . c:\windows\$hf_mig$\KB972260\SP3QFE\wininet.dll
[-] 2009-04-29 . 04BCB4F87B35502568F6CF33433543A5 . 668160 . . [6.00.2900.5803] . . c:\windows\$hf_mig$\KB969897\SP3QFE\wininet.dll
[-] 2009-03-08 . 6CE32F7778061CCC5814D5E0F282D369 . 914944 . . [8.00.6001.18702] . . c:\windows\ie8updates\KB976325-IE8\wininet.dll
[-] 2009-02-20 . 711FEABED387B29FF7ED61BC6806A06C . 667648 . . [6.00.2900.5764] . . c:\windows\$hf_mig$\KB963027\SP3QFE\wininet.dll
[-] 2008-10-16 . E8FCE58A470999350F64C591557F9E42 . 667136 . . [6.00.2900.5694] . . c:\windows\$hf_mig$\KB958215\SP3QFE\wininet.dll
[7] 2008-04-14 . 7A4F775ABB2F1C97DEF3E73AFA2FAEDD . 666112 . . [6.00.2900.5512] . . c:\windows\$NtUninstallKB2817183$\wininet.dll
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-12-23 39408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2009-02-05 128232]
"Dell PanelMgr"="c:\windows\Dell\PanelMgr\SSMMgr.exe" [2009-05-08 541936]
"2335dn Scan2PC"="c:\windows\twain_32\Dell\Dell2335\Scan2Pc.exe" [2008-09-26 495616]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"LogMeIn GUI"="c:\program files\LogMeIn\x86\LogMeInSystray.exe" [2011-09-16 63048]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2011-04-01 1163264]
"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2008-12-24 114688]
"TkBellExe"="c:\program files\Real\RealPlayer\update\realsched.exe" [2012-11-25 296096]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2012-10-25 421888]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"Intuit SyncManager"="c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe" [2013-05-23 2786104]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-06-17 150040]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-06-17 170520]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-06-17 141848]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2009-06-22 1044480]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2013-05-15 152392]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Attendance Rx.lnk - c:\program files\Acroprint\Attendance Rx\AttendanceRx.exe [2010-3-11 5742592]
Intuit Data Protect.lnk - c:\program files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe /Startup [2013-5-23 6258488]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2013-5-23 1182536]
QuickBooks_Standard_21.lnk - c:\program files\Intuit\QuickBooks 2013\QBW32.EXE -silent [2013-5-23 1185096]
Windows Search.lnk - c:\program files\Windows Desktop Search\WindowsSearch.exe /startup [2008-5-26 123904]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToMyPC]
2013-03-13 11:26 16216 —-a-w- c:\program files\Citrix\GoToMyPC\g2winlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
2013-06-08 00:02 92488 —-a-w- c:\windows\system32\LMIinit.dll
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
.
R0 SFAUDIO;Sonic Focus DSP Driver;c:\windows\system32\drivers\sfaudio.sys [12/14/2009 2:02 PM 24064]
R2 arxservice;arxservice;c:\program files\Acroprint\Attendance Rx\arxservice.exe [3/11/2010 12:16 PM 61440]
R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [6/15/2011 5:33 PM 249648]
R2 LMIGuardianSvc;LMIGuardianSvc;c:\program files\LogMeIn\x86\LMIGuardianSvc.exe [1/31/2012 9:30 PM 375120]
R2 LMIInfo;LogMeIn Kernel Information Provider;c:\program files\LogMeIn\x86\rainfo.sys [9/16/2011 2:10 PM 13624]
R2 monblanking;monblanking;c:\windows\system32\drivers\monblanking.sys [4/26/2013 2:35 PM 28416]
R2 MSSQL$ACROPRINT;SQL Server (ACROPRINT);c:\program files\Microsoft SQL Server\MSSQL10_50.ACROPRINT\MSSQL\Binn\sqlservr.exe [6/17/2011 10:19 PM 43040096]
R2 QBVSS;QBIDPService;c:\program files\Common Files\Intuit\DataProtect\QBIDPService.exe [3/11/2013 10:23 AM 1248256]
R2 timeQplus Server;timeQplus Server;c:\program files\Acroprint\timeQplusV4\Server\tQp.Service.Server.exe [5/10/2013 3:52 PM 15872]
R3 BrSerIb;Brother Serial Interface Driver(WDM);c:\windows\system32\drivers\BrSerIb.sys [6/5/2012 5:51 PM 71424]
R3 BrUsbSIb;Brother Serial USB Driver(WDM);c:\windows\system32\drivers\BrUsbSib.sys [6/5/2012 5:51 PM 11520]
R3 k57w2k;Broadcom NetLink ™ Gigabit Ethernet;c:\windows\system32\drivers\k57xp32.sys [12/14/2009 2:02 PM 176640]
S0 cerc6;cerc6; [x]
S2 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\Microsoft SQL Server\100\Shared\sqladhlp.exe [4/3/2010 1:56 PM 44896]
S2 SQLAgent$ACROPRINT;SQL Server Agent (ACROPRINT);c:\program files\Microsoft SQL Server\MSSQL10_50.ACROPRINT\MSSQL\Binn\SQLAGENT.EXE [6/17/2011 10:19 PM 370016]
S2 SSPORT;SSPORT;\??\c:\windows\system32\Drivers\SSPORT.sys –> c:\windows\system32\Drivers\SSPORT.sys [?]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [7/7/2011 7:31 PM 195336]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [6/17/2013 10:19 PM 40776]
S3 Netaapl;Apple Mobile Device Ethernet Service;c:\windows\system32\drivers\netaapl.sys [7/15/2012 4:06 PM 18432]
S4 RsFx0151;RsFx0151 Driver;c:\windows\system32\drivers\RsFx0151.sys [6/17/2011 9:28 PM 240736]
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-07-13 07:21 1173456 —-a-w- c:\program files\Google\Chrome\Application\28.0.1500.72\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-07-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-01 22:57]
.
2013-07-29 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 04:50]
.
2013-07-29 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-23 04:50]
.
2013-07-29 c:\windows\Tasks\RealUpgradeLogonTaskS-1-5-21-3272544874-3166413241-1926064316-500.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 20:27]
.
2013-07-29 c:\windows\Tasks\RealUpgradeScheduledTaskS-1-5-21-3272544874-3166413241-1926064316-500.job
- c:\program files\Real\RealUpgrade\realupgrade.exe [2012-07-27 20:27]
.
2013-07-28 c:\windows\Tasks\ReclaimerUpdateFiles_administrator.job
- c:\documents and settings\administrator.AFC.000\Application Data\Real\Update\UpgradeHelper\RealPlayer\10.50\agent\rnupgagent.exe [2013-06-17 03:45]
.
2013-07-29 c:\windows\Tasks\ReclaimerUpdateXML_administrator.job
- c:\documents and settings\administrator.AFC.000\Application Data\Real\Update\UpgradeHelper\RealPlayer\10.50\agent\rnupgagent.exe [2013-06-17 03:45]
.
2013-07-29 c:\windows\Tasks\RNUpgradeHelperLogonPrompt_administrator.job
- c:\documents and settings\administrator.AFC.000\Application Data\Real\Update\UpgradeHelper\RealPlayer\10.50\agent\rnupgagent.exe [2013-06-17 03:45]
.
.
——- Supplementary Scan ——-
.
uStart Page = hxxp://www.opusdei.org/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
TCP: DhcpNameServer = 192.168.77.10
Handler: intu-help-qb6 - {6898B29B-BF49-43cb-A0B1-D0B9496AF491} - c:\program files\Intuit\QuickBooks 2013\HelpAsyncPluggableProtocol.dll
FF - ProfilePath - c:\documents and settings\administrator.AFC.000\Application Data\Mozilla\Firefox\Profiles\econsfri.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.opusdei.org/
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-07-29 17:24
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes …
.
scanning hidden autostart entries …
.
scanning hidden files …
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
——————— LOCKED REGISTRY KEYS ———————
.
[HKEY_USERS\S-1-5-21-3272544874-3166413241-1926064316-500\Software\Microsoft\Internet Explorer\User Preferences]
@Denied: (2) (Administrator)
"88D7D0879DAB32E14DE5B3A805A34F98AFF34F5977"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1e,93,64,c1,80,32,6a,45,9f,d5,9a,\
"2D53CFFC5C1A3DD2E97B7979AC2A92BD59BC839E81"=hex:01,00,00,00,d0,8c,9d,df,01,15,
d1,11,8c,7a,00,c0,4f,c2,97,eb,01,00,00,00,1e,93,64,c1,80,32,6a,45,9f,d5,9a,\
.
——————— DLLs Loaded Under Running Processes ———————
.
- - - - - - - > 'winlogon.exe'(460)
c:\program files\Citrix\GoToMyPC\G2WinLogon.dll
c:\windows\system32\LMIinit.dll
c:\windows\system32\LMIRfsClientNP.dll
.
- - - - - - - > 'explorer.exe'(3940)
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\msi.dll
c:\program files\Common Files\Adobe\Acrobat\ActiveX\PDFShell.dll
.
———————— Other Running Processes ————————
.
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Acroprint\Attendance Rx\arxsvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Citrix\GoToMyPC\g2svc.exe
c:\program files\Citrix\GoToMyPC\g2comm.exe
c:\program files\Java\jre7\bin\jqs.exe
c:\program files\Citrix\GoToMyPC\g2pre.exe
c:\program files\Citrix\GoToMyPC\g2tray.exe
c:\program files\LogMeIn\x86\RaMaint.exe
c:\program files\LogMeIn\x86\LogMeIn.exe
c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
c:\program files\Acroprint\Attendance Rx\ARXTQ100N.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\program files\Microsoft SQL Server\90\Shared\sqlwriter.exe
c:\program files\RealVNC\VNC4\WinVNC4.exe
c:\windows\system32\SearchIndexer.exe
c:\program files\Brother\ControlCenter3\brccMCtl.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Acroprint\Attendance Rx\ARXTQ100S.exe
c:\program files\Intuit\QuickBooks 2013\QBW32.EXE
c:\program files\Windows Desktop Search\WindowsSearch.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2013-07-29 17:31:44 - machine was rebooted
ComboFix-quarantined-files.txt 2013-07-29 22:31
ComboFix2.txt 2013-06-23 19:49
ComboFix3.txt 2013-06-13 02:27
ComboFix4.txt 2013-06-10 17:56
ComboFix5.txt 2013-07-29 22:09
.
Pre-Run: 71,629,266,944 bytes free
Post-Run: 71,737,094,144 bytes free
.
- - End Of File - - 047853328B4B19E01DBA13A4CED78051
CDB4DE4BBD714F152979DA2DCBEF57EB
Hi Robybel, Internet Explorer will not open at all. If I click on the shortcut or try to open the Internet Explorer program it will immediately just give me the error message, "Internet Explorer encountered a problem and had to close…" I've only been using Mozilla. Let me know.
Hi hecrodfnp ;) Try this 1.Close all open Internet Explorer windows. 2.In Control Panel, start the Add or Remove Programs tool (or the Add/Remove Programs tool). 3.Click Smart tags support for Microsoft Internet Explorer, and then click Change/Remove (or click Add/Remove). Please let me know if work it now
Hi hecrodfnp ;)

Ok, I do not have xp to be able to better control.

Do the next

MICROSOFT UPDATES
It is very important that you get all of the critical updates for your Operating System and Internet Explorer.
Please go to Microsoft and download all the critical updates

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