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Spyware / Malware / Virus Removal

redirect virus [Closed]

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This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Please do the following:

Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive. (Choose the correct version depending on which architecture operating system you are using. [32bit (x86) or 64 (x64) bit)

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

[*]Select Command Prompt

[*]In the command window type in notepad and press Enter.

[*]The notepad opens. Under File menu select Open.

[*]Select "Computer" and find your flash drive letter and close the notepad.

[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter

Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.

[*]When the tool opens click Yes to the disclaimer.

[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there

[*]Press Scan button.

[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:

services.exe
[*]now press the search button

[*]when the search is complete, search.txt will also be written to your USB

[*]type exit and reboot the computer normally

[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)

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