Do I have a memory problem or a motherboard problem
5 min read
OK, OK, for sake of all the competitor teams… that's just my opinion.
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That you repeatedly mention "15 minutes" waiting before the machine boots up again, makes me question HEAT as an issue.
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When you mention testing with the hard drive out of the case, do you mean that you connected the hard drive as a second drive to a known-good machine and then tested it with HD Tune?
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Sometimes a malfunctioning Battery can produce excessive heat.
Consider removing the Battery and running with just the A/C adaptor power source.
Do you get any difference/better performance with the Battery removed?
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Do you, or you plus your buddy, have the technical know-how, skill, and step-by-step patience to open up that case for purpose of doing a good cleaning of the air intake and exhaust vents?
Please read this excellent comment and tutorial by our Digerati, here: http://forums.whatthetech.com/index.php?showtopic=103649
I don't recommend that you take any steps to work inside the case unless you are thoroughly familiar with the information posted by Digerati and sufficiently skilled to take the task slowly, deliberately, and carefully.
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Before you take any steps to open up the case, let's collect some additional information.
You mention hard drive temperature not increasing above 40° C, which is perfectly acceptable.
How are you monitoring temperature?
How do you know that temperature is not increasing to unacceptable levels as the machine approaches an incident of freeze or shut-down?
Consider using SpeedFan to obtain any other temperature measurements that might be available in that machine.
Post your results in your next reply.
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You have a pretty nice machine with good hardware and not likely many years old.
Is there any reason to suspect that the machine has been subjected to abusive use or conditions.
Dropping or other physical damage to the machine would qualify as abusive conditions.
Extreme and prolonged use of the machine in interactive gaming might qualify as abusive use.
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Let's see if we can get an overview of the machine's performance.
Please Run the PCPitstop.com OverDrive Full Tests
Here's how:
You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.
Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)
Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.
The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.
Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.
Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.
After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.
While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. At WTT we prefer to provide manual solution instructions that you can apply directly to your machine.
Best Regards
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