Mal/Generic-S infection [Closed]

Thanks in advance

Server is generating DOS attacks reported on our firewall internal logs

Malwarebyte reports system is clean
RUBotted reports system is clean
Superantispyware reports system is clean

Sophos clean up tool reports infection in the title

infected files are
2012-07-03 04:39:13 >>> Virus 'Mal/Generic-S' found in file C:\WINDOWS\security\Avas\mpr.exe
2012-07-03 04:44:12 >>> Virus 'Mal/Generic-S' found in file C:\WINDOWS\system32\killoff.exe
2012-07-03 04:45:19 >>> Virus 'Mal/Generic-S' found in file C:\WINDOWS\system32\updsv.exe

HijckThis Log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:14:37 AM, on 7/3/2012
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
F:\Program Files\Advanced Monitoring Agent\winagent.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\VERITAS\Backup Exec\NT\beremote.exe
C:\Program Files\Dell\SysMgt\dataeng\bin\dcevt32.exe
C:\Program Files\Dell\SysMgt\dataeng\bin\dcstor32.exe
C:\WINDOWS\system32\Dfssvc.exe
C:\WINDOWS\System32\dns.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Dell\SysMgt\sm\mr2kserv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$BKUPEXEC\Binn\sqlservr.exe
C:\Program Files\Microsoft SQL Server\MSSQL$SHAREPOINT\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntfrs.exe
C:\Program Files\Dell\SysMgt\oma\bin\omsad32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\SysMgt\iws\bin\win32\omaws32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\TSSchBkpService.exe
C:\WINDOWS\System32\wins.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\Program Files\Exchsrvr\bin\exmgmt.exe
C:\Program Files\Exchsrvr\bin\mad.exe
C:\Program Files\Common Files\System\MSSearch\Bin\mssearch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Exchsrvr\bin\store.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\VERITAS\VxUpdate\VxTaskbarMgr.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Windows\system32\dllcache\msgsm.exe
C:\WINDOWS\explorer.exe
c:\windows\system32\inetsrv\w3wp.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Sophos\Sophos Virus Removal Tool\SVRTgui.exe
C:\Program Files\Sophos\Sophos Virus Removal Tool\SVRTservice.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator\My Documents\HijackThis\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [DWPersistentQueuedReporting] C:\PROGRA~1\COMMON~1\MICROS~1\DW\DWTRIG20.EXE -a
O4 - HKLM\..\Run: [VxTaskbarMgr] C:\Program Files\VERITAS\VxUpdate\VxTaskbarMgr.exe
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [Update] C:\WINDOWS\security\mupa.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe /boot
O4 - HKLM\..\Run: [Trend Micro RUBotted V2.0 Beta] C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: Server Management.lnk = ?
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O14 - IERESET.INF: START_PAGE_URL=http://companyweb
O15 - ESC Trusted Zone: http://www.java.com
O15 - ESC Trusted Zone: http://ie.search.msn.com
O15 - ESC Trusted Zone: http://runonce.msn.com
O15 - ESC Trusted Zone: http://www.timeslips.com
O15 - ESC Trusted Zone: http://www.whatismyip.com
O15 - ESC Trusted Zone: http://www.whatismyipaddress.com
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
O16 - DPF: {362C56AA-6E4F-40C7-A0B5-85501DBDAD77} (Scanner.SysScanner) - http://i.dell.com/images/global/js/scanner/SysProExe.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat…b?1173381141964
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://dell.webex.com/client/WBXclient-T28…ort/ieatgpc.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ABKenny.local
O17 - HKLM\Software\..\Telephony: DomainName = AB.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{75519458-55AA-4004-BB74-AA7E15CF2366}: NameServer = 192.168.1.102,216.139.147.17,216.139.141.17
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = AB.local
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Advanced Monitoring Agent - Remote Monitoring - F:\Program Files\Advanced Monitoring Agent\winagent.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: ASP.NET_AJAX - Unknown owner - C:\WINDOWS\system32\srvany.exe
O23 - Service: Backup Exec Remote Agent for Windows Servers (BackupExecAgentAccelerator) - Symantec Corporation - C:\Program Files\VERITAS\Backup Exec\NT\beremote.exe
O23 - Service: Backup Exec Agent Browser (BackupExecAgentBrowser) - Symantec Corporation - C:\Program Files\VERITAS\Backup Exec\NT\benetns.exe
O23 - Service: Backup Exec Device & Media Service (BackupExecDeviceMediaService) - Symantec Corporation - C:\Program Files\VERITAS\Backup Exec\NT\pvlsvr.exe
O23 - Service: Backup Exec Job Engine (BackupExecJobEngine) - Symantec Corporation - C:\Program Files\VERITAS\Backup Exec\NT\bengine.exe
O23 - Service: Backup Exec Server (BackupExecRPCService) - Symantec Corporation - C:\Program Files\VERITAS\Backup Exec\NT\beserver.exe
O23 - Service: Systems Management Event Manager (dcevt32) - Dell Inc. - C:\Program Files\Dell\SysMgt\dataeng\bin\dcevt32.exe
O23 - Service: Systems Management Data Manager (dcstor32) - Dell Inc. - C:\Program Files\Dell\SysMgt\dataeng\bin\dcstor32.exe
O23 - Service: DNS-server (DNSserver) - Unknown owner - C:\WINDOWS\system32\cmsdll.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: mr2kserv - LSI Logic Corporation - C:\Program Files\Dell\SysMgt\sm\mr2kserv.exe
O23 - Service: Manager mapping IP addresses to hosts (MsHosts) - Unknown owner - C:\WINDOWS\system32\dllcache\mgm.exe
O23 - Service: OM Common Services (omsad) - Dell Inc. - C:\Program Files\Dell\SysMgt\oma\bin\omsad32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Trend Micro RUBotted Service (RUBotSrv) - Trend Micro Inc. - C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
O23 - Service: Secure Port Server (Server Administrator) - Unknown owner - C:\Program Files\Dell\SysMgt\iws\bin\win32\omaws32.exe
O23 - Service: Sophos Virus Removal Tool (SophosVirusRemovalTool) - Sophos Limited - C:\Program Files\Sophos\Sophos Virus Removal Tool\SVRTservice.exe
O23 - Service: TimeslipsBackup (TSScheduleBackup) - Unknown owner - C:\WINDOWS\system32\TSSchBkpService.exe

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End of file - 9950 bytes

Hi TSS,



My name is Tomk. I would be glad to take a look at your log and help you with solving any malware problems. Logs can take a while to research, so please be patient and I'd be grateful if you would note the following:

• I will be working on your Malware issues, this may or may not, solve other issues you have with your machine.
• The fixes are specific to your problem and should only be used for the issues on this machine.
• Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
• It's often worth reading through these instructions and printing them for ease of reference.
• If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
• Please reply to this thread. Do not start a new topic.

I am afraid that I'm going to be less than helpful to you. You appear to have a business server and we don't work with business machines. Most of our tools will not work with them. For example, you appear to have ran Sophos Virus Removal Tool which was not designed to run on a NT machine. Of of the files it flagged was C:\WINDOWS\security\Avas\mpr.exe. This file would signal an infection if found on a XP machine… but I believe that it is not uncommon on a NT machine - though I'm not sure about the location.

Also, you note that you believe you are under a DoS attack. Please remember that a DoS attack is not an infection or caused by malware. It is an attack from an outside source. I do not believe that it will leave any traces on your machine.

All that being said… I know of at least one scanner that is designed to work with your machine… but it is somewhat limited in what it targets. Let's give it a go anyway:

Download the latest version of TDSSKiller from here and save it to your Desktop.

• Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  
  🖼Click to load external image (Posted Image)
  
• Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
  
  🖼Click to load external image (Posted Image)
  
• Click the Start Scan button.
  
  🖼Click to load external image (Posted Image)
  
• If a suspicious object is detected, the default action will be Skip, click on Continue.
  
  🖼Click to load external image (Posted Image)
  
• If malicious objects are found, they will show in the Scan results and offer three (3) options.
• Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
  
  🖼Click to load external image (Posted Image)
  
• Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.