HiJack This Report

Below is a copy of the log saved from HiJack This. Please could someone let me know what would be safe to remove?

Many thanks

C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Laptop\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1:9421;
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI3C8A~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files\AVG\AVG2012\avgtray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\Laptop\AppData\Local\Akamai\netsession_win.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Laptop\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Laptop\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\microsoft shared\windows live\wlidnsp.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs:
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG2012\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe

–
End of file - 5230 bytes

Hello williams82 and

My name is JonTom

• Malware Logs can sometimes take a lot of time to research and interpret.
  
• Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.
  
• Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.
  
• Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.
  
• PLEASE NOTE: If you do not reply after 3 days your thread will be closed.

Lets take a closer look at the machine with the following scans:

• Download and run OTL by Oldtimer
  
  
  
  • Please download OTL by Oldtimer by clicking here and save the file (called OTL.exe) to your desktop.
  • Close all open windows on your computer then Right click on the OTL.exe icon and select "Run as Administrator" to run the program.
  • Check the boxes beside "LOP Check" and "Purity Check".
  • Under Custom Scan paste this in:
  
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  eventlog.dll
  scecli.dll
  netlogon.dll
  cngaudit.dll
  sceclt.dll
  ntelogon.dll
  logevent.dll
  iaStor.sys
  nvstor.sys
  atapi.sys
  IdeChnDr.sys
  viasraid.sys
  AGP440.sys
  vaxscsi.sys
  nvatabus.sys
  viamraid.sys
  nvata.sys
  nvgts.sys
  iastorv.sys
  ViPrt.sys
  eNetHook.dll
  ahcix86.sys
  KR10N.sys
  nvstor32.sys
  ahcix86s.sys
  nvrd32.sys
  symmpi.sys
  adp3132.sys
  /md5stop
  %systemroot%\*. /mp /s
  %systemroot%\system32\*.dll /lockedfiles
  %systemroot%\Tasks\*.job /lockedfiles
  %systemroot%\system32\drivers\*.sys /lockedfiles
  %systemroot%\System32\config\*.sav
  %systemroot%\system32\drivers\*.sys /90
  CREATERESTOREPOINT
  
  
  
  • Click the "Run Scan" button. Do not change any settings unless specifically told to do so. The scan will not take long.
  
  
  • When the scan completes, it will open two notepad windows: OTL.Txt and Extras.Txt.
  • Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
  • Please Copy and Paste the contents of both files in your next reply. You may need two posts to fit them both in.
  
  
• aswMBR
  
  
  
  • Download aswMBR.exe to your desktop.
  • Double click the aswMBR.exe to run it.
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the "Scan" button to start scan.
  
  [external image: Posted Image]
  
  
  • On completion of the scan click save log, save it to your desktop and post in your next reply.
  
  [external image: Posted Image]
  
  
  Please post both OTL logs and the aswMBR log in your next reply.

Do you still need help?

Due to lack of response, this topic is now closed. If you need continued support, please begin a new thread.