NoodleTech
You are very welcome Margaret! 
We still need to clean up the tools we used. Please delete DDS and aswMBR from your desktop.
Follow these steps to uninstall Combofix
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Here are some tips to reduce the potential for spyware infection in the future:
Updates
Hopefully this should take care of your problems! Good luck.
Do you have any further questions?
**Please respond one more time to confirm your problem is resolved so I can close this thread.
We still need to clean up the tools we used. Please delete DDS and aswMBR from your desktop.
Follow these steps to uninstall Combofix
- Click START then RUN
- Now copy/paste Combofix /uninstall into the runbox and click OK. Note the space between the ..X and the /U, it needs to be there.
[external image: Posted Image]
===================================================
Here are some tips to reduce the potential for spyware infection in the future:
Updates
- It is very important that you keep your Operating System and applications up to date so that you will be less susceptible to malware.
- It's a good idea to have Windows Update automatically download and install updates as they become available.
- Secunia Online Software Inspector is a great tool that will tell you which of your applications are outdated and vulnerable to attack.
- For an excellent list of free anti virus software, free online virus scanners, free spyware detection/removal and free firewalls, click here.
- IMPORTANT! Please make sure you only have ONE firewall and ONE real-time antivirus installed on your system.
- When using "on demand" scanners, first update the detection signature files, then disconnect from the internet and disable your resident security program before running the scan.
- Once complete, remember to re-engage your resident security before going online.
- It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection.
- Refer to this Microsoft article
Strong passwords: How to create and use them and consider a password keeper, to keep all your passwords safe.
- This is a good time to set up protection against further attacks. In light of your recent problem, I'm sure you'd like to avoid any future infections. Please read these well written articles:
- How to Prevent Malware by miekiemoes
- PC Safety and Security–What Do I Need?
- To help protect your computer in the future I recommend that you get the following free programs if you do not already have them:
- SpywareBlaster prevents the installation of ActiveX-based malware, blocks cookies, and restricts the actions of "bad" sites. See tutorial here
- MVPS HOSTS FILE replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements.
- Google Chrome is a great alternative to Internet Explorer and Firefox.
Hopefully this should take care of your problems! Good luck.
Do you have any further questions?
**Please respond one more time to confirm your problem is resolved so I can close this thread.