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Spyware / Malware / Virus Removal

Mor.exe has stopped working?

8 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

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Run OTL.exe
  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL

    :Services
    
    :Files
    C:\Windows\System32\aigovox.dll 
    C:\Windows\SysWOW64\aigovox.dll 
    
    
    :Commands
    [emptytemp]
    [Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Then post a new OTL log ( don't check the boxes beside LOP Check or Purity this time )





Also tell me how the computer is running now.
All processes killed ========== SERVICES/DRIVERS ========== ========== FILES ========== C:\Windows\System32\aigovox.dll moved successfully. File\Folder C:\Windows\SysWOW64\aigovox.dll not found. ========== COMMANDS ========== [EMPTYTEMP] User: All Users User: Default ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes ->Flash cache emptied: 56468 bytes User: Default User ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 0 bytes ->Flash cache emptied: 0 bytes User: James ->Temp folder emptied: 1014 bytes ->Temporary Internet Files folder emptied: 3517269 bytes ->Java cache emptied: 132309961 bytes ->FireFox cache emptied: 88155289 bytes ->Flash cache emptied: 66611 bytes User: Mcx1-JAMES-PC ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes ->Flash cache emptied: 56468 bytes User: Mcx2-JAMES-PC ->Temp folder emptied: 0 bytes ->Temporary Internet Files folder emptied: 67 bytes ->Flash cache emptied: 56468 bytes User: Public ->Temp folder emptied: 0 bytes %systemdrive% .tmp files removed: 0 bytes %systemroot% .tmp files removed: 0 bytes %systemroot%\System32 .tmp files removed: 0 bytes %systemroot%\System32 (64bit) .tmp files removed: 0 bytes %systemroot%\System32\drivers .tmp files removed: 0 bytes Windows Temp folder emptied: 0 bytes %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes RecycleBin emptied: 31725844 bytes Total Files Cleaned = 244.00 mb OTL by OldTimer - Version 3.2.35.1 log created on 03092012_114110 Files\Folders moved on Reboot… C:\Users\James\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully. Registry entries deleted on Reboot… Everything seems to be running fine ive not had the mor.exe pop up anymore, so im presuming these processes ive been running have helped fix the problem. ive also not had the Java icon pop-up any more so hopefully thanks to you it has been repaired or is there still more to do?
You appear clean of infections,please do the following.



ComboFix - Cleanup
Time for some housekeeping
  • Click Start…select Run from the menu.
  • Copy and paste the following into the text entry box:
    Combofix /Uninstall
  • Click the OK button. (See image below as reference.)
🖼Click to load external image (Posted Image)









Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.














Here are some recommendations to help you stay clean.


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com/



Make sure you are running a FIREWALL.The windows firewall is not sufficient to protect your system. It doesn't monitor outgoing traffic and this is a must.
Please read this article 'Safe Computing Practices'.
So how did I get infected in the first place.

please take a moment to read quietman7's excellent prevention tips in post 3 here
Click >>>> Tips to protect yourself against malware and reduce the potential for re-infection:

Preventing Infections in the Future

Please also have a look at the following links, giving some advice and Tips to protect yourself against malware and reduce the potential for re-infection:

  • Avoid gaming sites, underground web pages, pirated software sites, and peer-to-peer (P2P) file sharing programs. They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and Flash ads that install viruses, Trojans and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications. Read P2P Software User Advisories and Risks of File-Sharing Technology.

Update Non-Microsoft Programs

It is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Thats it you are good to go.Safe surfing
Thank you so much mowman your help was really appreciated :) Ive had a quick glance through the links you posted and i will read them thoroughly later on when i have more time. For now my AV is Microsoft Security Essentials and firewall is the inbuilt one with Windows 7 and both of those were on the recommended list. many thanks again and with all due respect i hope i dont have to talk to you any time soon!!! :D

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