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Spyware / Malware / Virus Removal

babylon won't go away and . . . [Solved]

25 min read

This thread's last reply is from . Advice, software, and links below may be out of date — treat specific steps and download links with caution.

Looking for the outcome? Ask AI

Hi,

Glad things are running better for you! :)

Please do the following:

Hold down the Windows key and press R to open a run box
type the following text into the run box

appwiz.cpl

This will open your Programs And Features. A list of installed programs will populate

If still there remove the following programs:

Pando Media Booster
———-


You have an older version of Adobe Reader. You can download the current version HERE

You may want to consider Foxit Reader instead. It may be a bit lighter on resources.

Visit their support forum
Foxit Forum

In either case you should uninstall Adobe Reader 8.2.5 first. Be sure to move any PDF documents to another folder first though.
———-

Please run a new scan with DDS and post the new logs into your next reply and let me know how your system is running now. :)
Umm two things… 1) Why do you prefer Foxit? 2) I'm looking at all the software you had me install and I can't see anything called "DDS". Can you be more specific please?
Hi, Foxit is just another alternative to Adobe Reader; however, it is your choice if you would like to use it. I have used both and presently use Adobe myself, but like both. It is more an alternative than a preference. :) ——— In your very first post you posted the logs ran by DDS. Please run that tool again and post both of the logs created. :)
DDS log: . DDS (Ver_2011-08-26.01) - NTFSAMD64 Internet Explorer: 9.0.8112.16421 Run by [removed] at 20:33:32 on 2012-03-19 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8191.6316 [GMT -6:00] . AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A} . ============== Running Processes =============== . C:\Windows\system32\wininit.exe C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\system32\atiesrxx.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\System32\spoolsv.exe C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe C:\Windows\SysWOW64\AsHookDevice.exe C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe C:\Windows\system32\conhost.exe C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe C:\Windows\system32\svchost.exe -k imgsvc C:\Windows\system32\Wacom_Tablet.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\system32\atieclxx.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Windows\system32\taskhost.exe C:\Windows\system32\taskeng.exe C:\Windows\SYSTEM32\WISPTIS.EXE C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe C:\Windows\system32\WTablet\Wacom_TabletUser.exe C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe C:\Windows\system32\Wacom_Tablet.exe C:\Program Files (x86)\ASUS\EPU-4 Engine\FourEngine.exe C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Logitech\SetPoint\SetPoint.exe C:\Windows\system32\RunDll32.exe C:\Program Files\HP\HP Officejet Pro 8600\bin\HPNetworkCommunicator.exe C:\Program Files\Logitech\SetPoint\x86\SetPoint32.exe C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe C:\Windows\System32\svchost.exe -k LocalServicePeerNet C:\Program Files\Windows Media Player\wmpnetwk.exe C:\Windows\system32\DllHost.exe C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchIndexer.exe C:\Windows\system32\taskeng.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Windows\system32\SearchProtocolHost.exe C:\Windows\system32\SearchFilterHost.exe C:\Windows\system32\DllHost.exe C:\Windows\system32\DllHost.exe C:\Windows\SysWOW64\cmd.exe C:\Windows\system32\conhost.exe C:\Windows\SysWOW64\cscript.exe C:\Windows\system32\wbem\wmiprvse.exe . ============== Pseudo HJT Report =============== . uWindow Title = Internet Explorer, optimized for Bing and MSN BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files (x86)\Windows Live\Family Safety\fssbho.dll BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll uRun: [HP Officejet Pro 8600 (NET)] "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID "CN1AA1T0JS05KC:NW" -scfn "HP Officejet Pro 8600 (NET)" -AutoStart 1 uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun mRun: [RunAIShell] C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe mRun: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" StartupFolder: C:\Users\NSA\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ERUNTA~1.LNK - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE StartupFolder: C:\Users\NSA\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files (x86)\Logitech\G35\eReg.exe StartupFolder: C:\Users\NSA\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\Windows\system32\RunDll32.exe StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files\Logitech\SetPoint\SetPoint.exe mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5) mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3) mPolicies-system: EnableUIADesktopToggle = 0 (0x0) IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000 IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll Trusted Zone: clonewarsadventures.com Trusted Zone: freerealms.com Trusted Zone: soe.com Trusted Zone: sony.com DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab TCP: DhcpNameServer = 192.168.1.1 TCP: Interfaces\{F769C73B-9F14-4F0B-9FF7-15244F5F635F} : DhcpNameServer = 192.168.1.1 BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO-X64: AcroIEHelperStub - No File BHO-X64: Windows Live Family Safety Browser Helper Class: {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - C:\Program Files (x86)\Windows Live\Family Safety\fssbho.dll BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll BHO-X64: Search Helper - No File BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2291.0\npwinext.dll mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun mRun-x64: [RunAIShell] C:\Program Files (x86)\ASUS\AI Manager\AsShellApplication.exe mRun-x64: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" . ============= SERVICES / DRIVERS =============== . R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys –> C:\Windows\system32\DRIVERS\vwififlt.sys [?] R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe –> C:\Windows\system32\atiesrxx.exe [?] R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2010-11-15 136360] R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2010-11-15 269480] R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys –> C:\Windows\system32\DRIVERS\avgntflt.sys [?] R2 Device Handle Service;Device Handle Service;C:\Windows\SysWOW64\AsHookDevice.exe [2009-8-24 196608] R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-3-9 652360] R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2009-12-21 1153368] R2 TabletServiceWacom;TabletServiceWacom;C:\Windows\system32\Wacom_Tablet.exe –> C:\Windows\system32\Wacom_Tablet.exe [?] R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys –> C:\Windows\system32\DRIVERS\atikmdag.sys [?] R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys –> C:\Windows\system32\DRIVERS\atikmpag.sys [?] R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys –> C:\Windows\system32\drivers\mbam.sys [?] R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys –> C:\Windows\system32\DRIVERS\Rt64win7.sys [?] S2 AdobeARMservice;Adobe Acrobat Update Service;C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-1-3 63928] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-18 135664] S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;\??\C:\Windows\system32\drivers\BVRPMPR5a64.SYS –> C:\Windows\system32\drivers\BVRPMPR5a64.SYS [?] S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2010-1-18 1038088] S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys –> C:\Windows\system32\DRIVERS\fssfltr.sys [?] S3 fsssvc;Windows Live Family Safety;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2009-2-6 533360] S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-9-18 135664] S3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys –> C:\Windows\system32\drivers\IntcHdmi.sys [?] S3 LADF_DHP2;G35 DHP2 Filter Driver;C:\Windows\system32\DRIVERS\ladfDHP2amd64.sys –> C:\Windows\system32\DRIVERS\ladfDHP2amd64.sys [?] S3 LADF_SBVM;G35 SBVM Filter Driver;C:\Windows\system32\DRIVERS\ladfSBVMamd64.sys –> C:\Windows\system32\DRIVERS\ladfSBVMamd64.sys [?] S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys –> C:\Windows\system32\DRIVERS\netr28x.sys [?] S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys –> C:\Windows\system32\drivers\tsusbflt.sys [?] S3 wacmoumonitor;Wacom Mode Helper;C:\Windows\system32\DRIVERS\wacmoumonitor.sys –> C:\Windows\system32\DRIVERS\wacmoumonitor.sys [?] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe –> C:\Windows\system32\Wat\WatAdminSvc.exe [?] . =============== Created Last 30 ================ . 2012-03-18 14:39:42 ——– d—–w- C:\Users\NSA\AppData\Local\SCE 2012-03-18 03:47:22 ——– d–h–w- C:\Windows\msdownld.tmp 2012-03-16 22:05:33 ——– d—–w- C:\_OTL 2012-03-13 21:34:59 3145728 —-a-w- C:\Windows\System32\win32k.sys 2012-03-13 21:34:58 1544192 —-a-w- C:\Windows\System32\DWrite.dll 2012-03-13 21:34:58 1077248 —-a-w- C:\Windows\SysWow64\DWrite.dll 2012-03-13 21:34:26 9216 —-a-w- C:\Windows\System32\rdrmemptylst.exe 2012-03-13 21:34:26 77312 —-a-w- C:\Windows\System32\rdpwsx.dll 2012-03-13 21:34:26 149504 —-a-w- C:\Windows\System32\rdpcorekmts.dll 2012-03-13 21:34:19 826880 —-a-w- C:\Windows\SysWow64\rdpcore.dll 2012-03-13 21:34:19 1031680 —-a-w- C:\Windows\System32\rdpcore.dll 2012-03-13 21:34:18 23552 —-a-w- C:\Windows\System32\drivers\tdtcp.sys 2012-03-13 21:34:18 210944 —-a-w- C:\Windows\System32\drivers\rdpwd.sys 2012-03-12 23:24:35 ——– d—–w- C:\$RECYCLE.BIN 2012-03-10 00:28:55 ——– d—–w- C:\Program Files (x86)\ESET 2012-03-09 13:41:46 ——– d—–w- C:\Users\NSA\AppData\Roaming\Malwarebytes 2012-03-09 13:41:40 ——– d—–w- C:\ProgramData\Malwarebytes 2012-03-09 13:41:39 23152 —-a-w- C:\Windows\System32\drivers\mbam.sys 2012-03-09 13:41:39 ——– d—–w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2012-03-06 03:38:18 98816 —-a-w- C:\Windows\sed.exe 2012-03-06 03:38:18 518144 —-a-w- C:\Windows\SWREG.exe 2012-03-06 03:38:18 256000 —-a-w- C:\Windows\PEV.exe 2012-03-06 03:38:18 208896 —-a-w- C:\Windows\MBR.exe . ==================== Find3M ==================== . 2011-12-28 03:59:24 498688 —-a-w- C:\Windows\System32\drivers\afd.sys . ============= FINISH: 20:34:19.76 =============== Attach log: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 12/20/2009 12:19:51 PM System Uptime: 3/19/2012 7:02:26 AM (13 hours ago) . Motherboard: ASUSTeK Computer INC. | | CG5270 Processor: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz | LGA775 | 2499/333mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 373 GiB total, 193.504 GiB free. D: is FIXED (NTFS) - 551 GiB total, 550.738 GiB free. E: is CDROM () F: is FIXED (NTFS) - 466 GiB total, 236.579 GiB free. . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP169: 3/4/2012 9:29:07 AM - Scheduled Checkpoint RP170: 3/7/2012 5:38:20 PM - ComboFix created restore point RP171: 3/12/2012 5:16:46 PM - ComboFix created restore point RP172: 3/14/2012 3:00:12 AM - Windows Update RP173: 3/16/2012 4:05:59 PM - OTL Restore Point RP174: 3/17/2012 9:45:39 PM - Windows Modules Installer RP175: 3/19/2012 6:41:54 PM - Removed Adobe Reader 8.2.5 RP176: 3/19/2012 6:47:41 PM - Installed Adobe Reader X (10.1.0). . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) 2007 Microsoft Office Suite Service Pack 2 (SP2) Adobe AIR Adobe Anchor Service CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Recommended Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Extra Settings CS4 Adobe Color Video Profiles CS CS4 Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Drive CS4 Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Fonts All Adobe Linguistics CS4 Adobe Media Player Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Reader X (10.1.2) Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe Type Support CS4 Adobe Update Manager CS4 Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB AI Manager AMD DnD V1.0.19 ASUSUpdate Avira AntiVir Personal - Free Antivirus Bing Bar Bing Bar Platform Bing Rewards Client Installer BlackBerry Desktop Software 6.0.1 Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Vista Catalyst Control Center HydraVision Full Catalyst Control Center Localization All ccc-core-static CCC Help Chinese Standard CCC Help English CCC Help French CCC Help German CCC Help Spanish Choice Guard Compatibility Pack for the 2007 Office system Connect EPU-4 Engine erLT ERUNT 1.1j ESET Online Scanner v3 EverQuest Google Chrome Google Update Helper HP Officejet Pro 8600 Help HP Update I.R.I.S. OCR Junk Mail filter update kuler Logitech SetPoint Malwarebytes Anti-Malware version 1.60.1.1000 Microsoft .NET Framework 1.1 Microsoft Default Manager Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel 2007 Help Actualización (KB963678) Microsoft Office Excel MUI (Dutch) 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Excel MUI (French) 2007 Microsoft Office Excel MUI (German) 2007 Microsoft Office Excel MUI (Spanish) 2007 Microsoft Office File Validation Add-In Microsoft Office Home and Student 2007 Microsoft Office Live Add-in 1.5 Microsoft Office OneNote MUI (Dutch) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office OneNote MUI (French) 2007 Microsoft Office OneNote MUI (German) 2007 Microsoft Office OneNote MUI (Spanish) 2007 Microsoft Office Powerpoint 2007 Help Actualización (KB963669) Microsoft Office PowerPoint MUI (Dutch) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint MUI (French) 2007 Microsoft Office PowerPoint MUI (German) 2007 Microsoft Office PowerPoint MUI (Spanish) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (Arabic) 2007 Microsoft Office Proof (Basque) 2007 Microsoft Office Proof (Catalan) 2007 Microsoft Office Proof (Dutch) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Galician) 2007 Microsoft Office Proof (German) 2007 Microsoft Office Proof (Italian) 2007 Microsoft Office Proof (Portuguese (Brazil)) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (Dutch) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing (French) 2007Microsoft Office Proofing (German) 2007 Microsoft Office Proofing (Spanish) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (Dutch) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared MUI (French) 2007 Microsoft Office Shared MUI (German) 2007 Microsoft Office Shared MUI (Spanish) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word 2007 Help Actualización (KB963665) Microsoft Office Word MUI (Dutch) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Office Word MUI (French) 2007 Microsoft Office Word MUI (German) 2007 Microsoft Office Word MUI (Spanish) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Works Mise à jour Microsoft Office Excel 2007 Help (KB963678) Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669) Mise à jour Microsoft Office Word 2007 Help (KB963665) Move Media Player MSVCRT Origin PDF Settings CS4 Photoshop Camera Raw Realtek 8136 8168 8169 Ethernet Driver Realtek High Definition Audio Driver Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2553089) Security Update for 2007 Microsoft Office System (KB2553090) Security Update for 2007 Microsoft Office System (KB2584063) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Spybot - Search & Destroy Star Wars: The Old Republic Suite Shared Configuration CS4 The Lord of the Rings Online™ v03.03.00.8048 Update für Microsoft Office Excel 2007 Help (KB963678) Update für Microsoft Office Powerpoint 2007 Help (KB963669) Update für Microsoft Office Word 2007 Help (KB963665) Update for 2007 Microsoft Office System (KB2284654) Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update voor Microsoft Office Excel 2007 Help (KB963678) Update voor Microsoft Office Powerpoint 2007 Help (KB963669) Update voor Microsoft Office Word 2007 Help (KB963665) Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 Wacom Tablet WebTablet IE Plugin WebTablet Netscape Plugin Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Mail Windows Live Messenger Windows Live Movie Maker Beta Windows Live Photo Gallery Windows Live Sync Windows Live Toolbar Windows Live Upload Tool Windows Live Writer WinZip 14.5 World of Warcraft Z Engine . ==== Event Viewer Messages From Past Week ======== . 3/12/2012 5:23:09 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly. 3/12/2012 5:19:26 PM, Error: Application Popup [1060] - \??\C:\ComboFix\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver. . ==== End Of File ===========================
Hi,

There may be something on here still I don't like. Let's check it out before we finish up. :)
———-

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
———-

Please download SystemLook from the links below and save it to your Desktop.
Download Mirror
  • Right-click and Run as Administrator SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :filefind
    afd.sys
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

In your next reply please post the logs made by Farbar Service Scanner and SystemLook. :)
FSS: Farbar Service Scanner Version: 01-03-2012 Ran by [removed] (administrator) on 20-03-2012 at 19:05:33 Running from "C:\Users\NSA\Desktop" Microsoft Windows 7 Home Premium Service Pack 1 (X64) Boot Mode: Normal **************************************************************** Internet Services: ============ Connection Status: ============== Localhost is accessible. LAN connected. Google IP is accessible. Yahoo IP is accessible. Windows Firewall: ============= Firewall Disabled Policy: ================== System Restore: ============ System Restore Disabled Policy: ======================== Action Center: ============ Windows Update: ============ File Check: ======== C:\Windows\System32\nsisvc.dll => MD5 is legit C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit C:\Windows\System32\dhcpcore.dll => MD5 is legit C:\Windows\System32\drivers\afd.sys => MD5 is legit C:\Windows\System32\drivers\tdx.sys => MD5 is legit C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit C:\Windows\System32\dnsrslvr.dll => MD5 is legit C:\Windows\System32\mpssvc.dll => MD5 is legit C:\Windows\System32\bfe.dll => MD5 is legit C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit C:\Windows\System32\SDRSVC.dll => MD5 is legit C:\Windows\System32\vssvc.exe => MD5 is legit C:\Windows\System32\wscsvc.dll => MD5 is legit C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit C:\Windows\System32\wuaueng.dll => MD5 is legit C:\Windows\System32\qmgr.dll => MD5 is legit C:\Windows\System32\es.dll => MD5 is legit C:\Windows\System32\cryptsvc.dll => MD5 is legit C:\Windows\System32\svchost.exe => MD5 is legit C:\Windows\System32\rpcss.dll => MD5 is legit **** End of log **** SystemLook: SystemLook 27.08.10 by jpshortstuff Log created at 19:06 on 20/03/2012 by NSA Administrator - Elevation successful ========== filefind ========== Searching for "afd.sys" C:\Windows\System32\drivers\afd.sys –a—- 498688 bytes [00:47 16/02/2012] [03:59 28/12/2011] 1C7857B62DE5994A75B054A9FD4C3825 C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16385_none_33dd3439781e25f7\afd.sys –a—- 500224 bytes [23:21 13/07/2009] [23:21 13/07/2009] B9384E03479D2506BC924C16A3DB87BC C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16802_none_3430bc3977dfec2d\afd.sys –a—- 499712 bytes [13:05 18/06/2011] [02:44 25/04/2011] 6EF20DDF3172E97D69F596FB90602F29 C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.16937_none_34154fcd77f3bbda\afd.sys –a—- 499200 bytes [00:47 16/02/2012] [03:59 28/12/2011] DB9D6C6B2CD95A9CA414D045B627422E C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.20951_none_3483491e9126fe55\afd.sys –a—- 499712 bytes [13:05 18/06/2011] [02:44 25/04/2011] FBFF8B7C9D116229E9208A0D1CAEB49B C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7600.21115_none_34b263fe91032456\afd.sys –a—- 499200 bytes [00:47 16/02/2012] [04:01 28/12/2011] CCA39961E76B491DDF44B1E90FC8971D C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17514_none_360e4801750ca991\afd.sys –a—- 499712 bytes [12:59 03/07/2011] [09:23 20/11/2010] D31DC7A16DEA4A9BAF179F3D6FBDB38C C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17603_none_3618198975057170\afd.sys –a—- 499200 bytes [13:05 18/06/2011] [02:34 25/04/2011] D5B031C308A409A0A576BFF4CF083D30 C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.17752_none_35e10b89752ee0f5\afd.sys –a—- 498688 bytes [00:47 16/02/2012] [03:59 28/12/2011] 1C7857B62DE5994A75B054A9FD4C3825 C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.21712_none_3695e61e8e2c13d4\afd.sys –a—- 499200 bytes [13:05 18/06/2011] [03:09 25/04/2011] F4AD06143EAC303F55D0E86C40802976 C:\Windows\winsxs\amd64_microsoft-windows-winsock-core_31bf3856ad364e35_6.1.7601.21887_none_364f3a028e605345\afd.sys –a—- 498176 bytes [00:47 16/02/2012] [04:01 28/12/2011] 36A14FD1A23F57046361733B792CA8DB -= EOF =-
Hi,

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
———-

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)

[external image: Posted Image]
———-

Clean up with OTL:
  • Right-click and Run as Administrator OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
———-

Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

Here are some tips to reduce the potential for spyware infection in the future:

1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free

5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

6. Consider a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers. For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place?

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
Hi Jeff, Got all that done. I think your instructions for changing IE settings are for versions prior to IE9 (which is what I have). I did find everything except the item "Installation of desktop items". Thanks again!
Hi,

I think your instructions for changing IE settings are for versions prior to IE9 (which is what I have)

Yep I think you are right. I will need to make a change to that…thank you. :)

Thanks again!

You are more than welcome! Glad that I could help. :wavey:

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