0xc000022 error

ok guess I'm here to see if you guess can help me\us myself and oldtimer960 from the spybot SD forum have been working on this computer for a week or so and have cleaned it up but have yet to get this error fixed in short here is the time line to what happens when I boot—–windows loads fine to login screen– click on login name and I get 00xc000022 error saying explorer.exe has failed to initializes- hit close windows loads blank screen nothing running– error message appears saying Microsoft mobile PC presentation adaptability client stopped working– must hit close button— second message windows explore has stopped working– must hit close button– from there I have a blank screen but can CTRL-ALT- DEL to task manager run most anything from task manager I want with exception of Appwiz.cpl when we tried running this we got the error again( see link)!!! Windows loads fine to safe mode. I am attaching a link to the forum with all the work oldtimer and I have done along with the things we have tried so please help us if you can!!!

http://forums.spybot.info/showthread.php?t=65182

Thanks

Hi chiro.j.elliott, Sorry to hear of the problems with your brother in law's computer. Its good to see that you have been in very safe hands with oldman960 whilst cleaning up the infections and undesirable elements on the laptop. I see evidence in your logs that P2P filesharing applications (for example Limewire) may have been installed on this computer. P2P file sharing has its legitimate uses but has been used by some folks in the past to avoid paying rightful dues for licences, avoiding copyright protections and downloading files where their "provenance" is not by any means 100%. Due to its popularity, many bad people have used P2P filesharing to "spike" files with malicious or undesirable code and that has become a major vector for the distribution and infection of many folk's computers. Unsuspecting folks like your brother in law, trust that the files they download are legitimate, but in reality many of them carry an additional payload that can wreak havoc and can prove costly or time comsuming to fix. When the computer is running again satisfactorily it would be wise to uninstall P2P file sahring applications and delete any files downloaded via that medium where their provenance was not 100%. This looks like it could be a permissions problem, but as you have been working on the forum for 2 weeks or so and probably spent quite a time before hand trying to fix things up…I would like you to check please that your backup/copy/archive of everything that is important to you on your machine is 100% up to date, accurate, comprehensive, reproducible and with an extra copy kept safe offsite on removable media. This will ensure that should your machine no longer boot up at all one morning or should you need to format and reinstall your Windows and Applications, you have a copy of all your important stuff…. There is nothing so far to indicate that this sort of trouble is likely to happen in the next few days…… but you never know…..as well as problems with Windows itself, hard drives fail, some fail sooner… others later….. but eventually all are likely to fail and this renders all your stuff unaccessible…… it's a horrid thought but one that we must take into account when dealing with long standing problems….. So check your back up now and even if its only a day or so out of date then take the opportunity to bring it up to date immediately, take an extra copy and don't forget to check that it's accurate, reproducible and safely kept on removable media offsite, (External USB hard drives are excellent for this) When you have completed this and are happy that everything is safe.(photos, music, videos, documents, spreadsheets, usernames, passwords, Favorites, Address books, emails (everything in fact on your machine that you would miss if you lost it,) you can relax a bit, but not before you have completed the next step. Then make sure that you have all your application installation discs and or the downloaded executable files, including Windows installation discs, driver discs and any manufacturers restore discs…. collected together and kept in a safe place…you will of course need the serial numbers (Product keys) for all your your applications including Windows itself. (25 character alphanumeric in 5 groups of 5) Post back when you have completed all this and we can get started. Regards paws

hello paws, Thanks for taking the time to read through all our work and offer your assistance. PER P2P i have told him over and over not to use those services but now this experience will teach him but who knows. as far as backups i have managed to get into my sisters pics and doc and back those up externally The computer wont let me run the windows backup so I just manually dragged what I could onto a external drive my sister said pics and docs were priority #1 after that she just needed her comp back so Brother-in-law is SOL if he has anything on here program wise LOL. As this is an older computer and my sister is not the most organized person i do not have any of the discs for this computer i noticed there is a recovey console partition on the harddrive is there any way to make boot and backup disk or anything from that?? anyways if not guess we will just do what we can!! so guess i'm ready to do anything we can now!!! Thanks again Chiro.j.elliott

Hi chiro.j.elliott,
I wanted you to be happy with the back up before we started our work here….. I hope it won't be necessary for you to reinstall Windows and all the applications and then set up everything again, and copy over all docs and photos etc…..as this is usually a fairly drastic step to take, and often the problems can be sorted out by less severe means…… However its always better to be safe than sorry…
The Recovery Partition is useful all the time the hard drive is OK…if the hard drive is unservicable its unlikely to be of much assistance, without a new hard drive and a good disc image. (see below)

If you don't have any discs and cant' find a friend that you could borrow one from, then its worth while using a disc imaging application to try and make a disc image of the Recovery Partition at least…..together with a bootable CD that will enable the computer to boot and access the disc image so that the Recovery Partition can be used.
Paid for disc imaging products are available from Acronis, Paragon, Symantec etc., (I tend to use Acronis as its quite good)….
and free versions available from here:
http://www.thefreecountry.com/utilities/backupandimage.shtml
Macrium has a good reputation.
Having a disc image (verified for accuracy and kept safe on removable media) of the Recovery Partition would be an excellent "insurance" against troubles that could arise in the future that cannot be dealt with satisfactorily in a timely or cost effective way by the usual means, and would enable the computer to be set back to its original or "Factory" state.

So if you are happy that you have done everything you can to back up and create the disc image then, lets go:

1 Please download and install the Windows All in One repair tool (3.91Mb) from here:
http://www.tweaking.com/content/page/windo…all_in_one.html
2 When its installed please go directly to Step 2 (don't go to Step 1, as this step must be left alone, in this situation!)
3 Perform all the steps 2 through to 4
4 At Step 4 please create both the System Restore Point and the Erunt Registry back up……(more "insurance"!)
5 Click on "Start Repairs" tab
6 Click "Custom" and put a tick/checkmark in "Select All"
Click Start (Do not tick or checkmark… "Restart Computer")

As we are using an unusually "broad brush" approach here by using all the available repair tools within this application, the repairs may take some time.
Various DOS type windows will open and close (this is normal)
When you are sure it has finished its various tasks, then please test your machine for an hour or two without rebooting it….
Next fingers crossed and close down in the normal way…wait 30 seconds with a blank black screen and then restart (reboot) your computer, wait 5 minutes (by the clock,not a second earlier!) and then test some more…..
Please report back any error or codes that you see….

If you receive an error when trying to run steps 2 through to 4 because the Step won't run, it indicates serious problems with your computer have been encountered and you will need to make a judgement if you want to miss out a particular step, and proceed to the final "Start Repairs" tab
If you feel that missing one of the steps is unacceptable then it's vital that the Windows Installation disc is found or one obtained (and it must be the corrrect one)

Regards
paws

ok well looking good Windows Loaded in normal mode good did get two errors but im betting they are minor!! i have left them up waiting for a response on what to click!! #1. Windows firewall blocked—- Dell video chat by sightspeed – gives me option Keep blocking or unblock! which should I click?? #2 Error Saving File— C:windows\erdnt\autobackup12-26-2012\security! Reg CreatekeyEx:S-access is denied——- continue with next file Yes or No

Hi chiro.j.elliott

ok well looking good Windows Loaded in normal mode good

That's good to hear, well done!

For the block/unblock use "unblock"
For continue with next file select Yes and if there is a box for "same for all" or words to that effect tick/checkmark/select that…
When you have done reboot and see how you go
Regards
paws

ok rebooted and on reboot got 5 or 6 of the erdnt errors hit yes on all and computer is still running good !! guess we just need to Finnish cleaning it up!! re-running updates???? and getting rid of this error!! as well get rid of all this repair stuff and backup a clean computer !! thanks for your help sooooo much!! Chiro.j.elliott

I would suggest uninstalling, rebooting then reinstalling ERUNT. That "should" get rid of the ERDNT errors.